Cignaglobal

I live in the northern Philippines on the island of Luzon. I have been a Cigna Global Health Insurance policyholder for the last seven years.

Last month, I was diagnosed with bladder cancer and had to have a procedure done to remove the tumor. I did it at a local out-of-network hospital near where I live. Prior to doing so, I contacted Cigna and was reassured that my out-of-pocket-expenses would be fully reimbursed in accordance with the terms of my policy. This was done without any problems. I received the entire reimbursement, deposited directly into my bank account.

It's now four and half weeks later and I need to be readmitted for a follow-up procedure. This time, I will be doing it at one of the best (and, also, most expensive) hospitals in the Philippines, St. Luke's in Quezon City, Manila. St. Luke's is an in-network hospital that Cigna deals with directly. St. Luke's international patient unit has been coordinating with the Cigna medical unit assigned to assist me with and, also, sign off on, any treatments and hospital admittances. Cigna has just issued a Guarantee of Payment letter, which relieves me of any worries about the bill being paid or my claim being denied.

I am very appreciative at the speed at which Cigna facilitated my admittance.

I'm posting this review in large part because of the overwhelming number of negative reviews about Cigna I have read on various websites. After reading some of those reviews, they caused me considerable anxiety and worry over what I might be facing now that I was sick and would be using my Cigna health insurance for the first time.

My first-hand experience with Cigna has been nothing but positive.

These last six weeks have been the worst in my life. Cigna, however, deserves nothing but high praise. The company's representatives have taken an active part in taking care of my health coverage, when the most precious thing I possess, my health, is being assailed.