• Comfort Experts Inc

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Overview

Comfort Experts Inc has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Comfort Experts Inc ranks 135th among HVAC sites.

  • Service
    1
  • Value
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Comfort Experts Inc?
Top Critical Review

“The Technician Provided - Fraudulent Service & Over pricing of a working part.”

Ervin B.
7/14/23

During the assessment of the HVAC system the technician discussed the need for Two capacitors at the cost of $350.00 based on his diagnosis the the decrease of the voltage to supply the necessary electricity to the furnace and compressor. This was done after he tested both capacitors with his meter, also stating at least two (2) pound of Freon will possibly be required. After contacting another service provider who diagnosed the same two capacitors it was determined both were in the normal limits of operation, and if they needed to be replaced it would be at a cost of $60.00. The technician from Comfort Experts attempted to fraudulently obtain funds to secure services for two capacitors for $350.00 which were operational, this is poor customer service and gauging the customer as well as being misleading on the repairs of a unit. Extremely poor service, Poor customer service and Poor representation of a HVAC business. F/up will include contacting the owner and filing a report with the Licensing Board.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user comforte
1 review
1 helpful vote
September 28th, 2014

Comfort Experts Inc. has been serving North Texas since 1962 with quality AC repair & HVAC Services.

Thumbnail of user ervinb41
1 review
0 helpful votes
July 14th, 2023

During the assessment of the HVAC system the technician discussed the need for Two capacitors at the cost of $350.00 based on his diagnosis the the decrease of the voltage to supply the necessary electricity to the furnace and compressor. This was done after he tested both capacitors with his meter, also stating at least two (2) pound of Freon will possibly be required. After contacting another service provider who diagnosed the same two capacitors it was determined both were in the normal limits of operation, and if they needed to be replaced it would be at a cost of $60.00. The technician from Comfort Experts attempted to fraudulently obtain funds to secure services for two capacitors for $350.00 which were operational, this is poor customer service and gauging the customer as well as being misleading on the repairs of a unit. Extremely poor service, Poor customer service and Poor representation of a HVAC business. F/up will include contacting the owner and filing a report with the Licensing Board.

Service
Value
Thumbnail of user comfortexpertsi5
1 review
1 helpful vote
October 28th, 2014

Comfort Experts Inc. has been providing ac repair to residents of North Texas since 1962.

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About the business

Comfort Experts is the premier Fort Worth AC Repair service that residents of North Texas have been counting on for over 50 years. Call us now 1-877-224-3648 to see how we can help.

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