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Claim Your BusinessMy existing workhorse printer went bad so needed to replace with the same model due to system issues. After doing some research, and seeing all the positive reviews, ordered a remanufactured replacement form CopyFaxes. Really good experience, even though needed some help on back end. New my install would be tedious, reach out, they promptly guided me to a fix of my issue. The sale, help after sale and promptness gives me no reservation in giving a 5* rating. Thanks
They get you in with the parts and then price gouge you. They sound really good over the phone but they dont care. Trust me I know, I ordered 4 printers from them, it had a bad drum they wouldn't replace. They tell you one price over the phone and then change it on the invoice and wont credit you. Si/Kevin
My existing workhorse printer went bad so needed to replace with the same model due to system issues. After doing some research, and seeing all the positive reviews, ordered a remanufactured replacement form CopyFaxes.
Really good experience, even though needed some help on back end. New my install would be tedious, reach out, they promptly guided me to a fix of my issue. The sale, help after sale and promptness gives me no reservation in giving a 5* rating. Thanks
Products used:
Printer
PURCHASED REBUILT HP COLOR LASER PRINTER FROM COPYFAXES.COM AND COULDN'T BE MORE PLEASED. ORIGINAL SHIPMENT HAD DEFECTIVE PIC WHEELS AND THEY IMMEDIATELY REPLACED THE ENTIRE UNIT. CUSTOMER SERVICE AND SATISFACTION CANNOT BE BEAT. BEST ONLINE PURCHASE I'VE MADE IN OVER 28 YEARS. I TRUST THIS COMPANY AS WELL AS THEIR OFF-SITE SERVICE VENDOR
JAMES G. / CANTON, GA
Tip for consumers:
BEST EXAMPLE OF HONOR AND QUALITY CUSTOMER SERVICE OF ANY ONLINE VENDOR. TRUST THEM TO 'MAKE IT RIGHT' EVEN IF THEY LOSE MONEY.
Products used:
HP COLOR LASER PRINTER
So glad that we found your company to acquire our printer. Now we know who to call to take care of our future needs.
Express response via email. I wanted to change my shipping address, I emailed customer service, within an hour it was sorted! Super impressed!
They get you in with the parts and then price gouge you. They sound really good over the phone but they dont care. Trust me I know, I ordered 4 printers from them, it had a bad drum they wouldn't replace. They tell you one price over the phone and then change it on the invoice and wont credit you. Si/Kevin
Tip for consumers:
Initial buy is good, but they just want to take your money.
Products used:
Konica Minolta Bizhub 4422
Konica Minolta Bizhub 4000i
... that even if i don't have any idea of what printer i need, Sy is always there to give advice and help me with my decision making. One up for Sy!
Great after service, I wasnt sure how to install my new toner. Kevin assisted me over the phone. Thank you CopyFaxes for being there and going over and beyond!
Choosing a new copier is not an easy task, but when purchasing from copyfaxes it was pleasantly simple. I chose to call in and speak to the reps who were eager to help find me the best copier at the best price. Awaiting its arrival.
Buying online can be scary but this is a great seller that actually over-delivers. We are very satisfied and would not hesitate to do business with this company again in the future.
Excellent service, my emails are always answered in a timely manner. A company that cares for its customers, is a company I trust! Well done to all those at Copyfaxes!
Had a super experience with these guys. I tell all my friends to use them and they all say these guys are great!
Sy expertise in the copier and printer field is 5 star! His friendly nature and helpfulness ensured a smooth transaction all round.
With confidence knowing you are in good hands all the way along. With lots of experience these guys know what they are talking about ;)
Call in and speak to the customer reps, they are great! They are experts in the products and will go over and beyond to help you.
Thank you once again to copyfaxes, your assistance and prompt delivery keeps me returning again and again.
I had an issue with my order, but Sy was able to put it right quickly and efficiently. Thank you!
Always great assistance in selecting the suitable machine. With much appreciation
Love their prices, love their service and love their products!
Thank you to all at copyfaxes for a pleasing experience. Helpful sale reps and low prices keep me coming back..
Fantastic range of products all at low prices. And to top it off my order arrived before expected!
Tom on the chat line was superb answering all my queries on the warranty and shipping info. Way to go CopyFaxes!
Copyfaxes shipped me a badly packaged, broken printer. An accessory was also missing. They were uncooperative and aggressive when I called to discuss. I returned the printer and they finally made a partial refund. After numerous emails, they finally agreed to make full refund, but weeks later they have still not issued it.
NEVER ORDER FROM THIS COMPANY YOU WILL BE THROWING AWAY YOUR MONEY! Horrible! Horrible products, horrible customer service! And if you do get your (broken) printer - good luck, they will refuse to help you!
Ordered a multifunction printer from this site and thought I was saving about $25 bucks over everyone else. After I placed the order and they had billed my credit card, I received an email requesting that I contact them about the order. Upon doing so I was informed that the Canon I had ordered was not in stock, in fact they stated that no one in North America had the printer in stock. Called BS on this, requested a refund and successfully placed an order within an hour with another vendor. Long story short, they tried to sell me another, more expensive printer than what was advertised by them, and lied about stocks for other merchants in an attempt to keep me on their site. Most dishonest group I've run across in a long time, and will not recommend or use them for anything in the future. Buyer Beware.
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