Cosplay

I had heard good things, so I decided to chance a large order. Turns out they are not the good shop they once were. They only get a 2 because I finally got my money back, or it would have been 1 star.
I ordered early November, was told one wig would need to restock and this would delay the arrival. I was ok with this and altered part of my order- swapping one wig with another that was in stock. I was told it would ship out Monday. I email them two weeks later because I still had no shipping email. I was told it would be shipped ASAP. I email back early January, saying if they can't ship it out within two weeks, they should give me my money back. I got a paypal money returned notice, but not once any apology for the months I spent waiting for my wigs.