• Croftmattress

Overview

Croftmattress.com has a rating of 2.0 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Croftmattress.com ranks 111th among Mattress sites.

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Reviews (1)

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Thumbnail of user markl1700
8 reviews
8 helpful votes
May 1st, 2022

I went to the store on January 15,2022, seeing it was local and locally made mattresses. I did the book online beforehand for "fitting for 1hr." Entering got treated like I was just a walk in from the street. I was looking for a mattress in my budget and a fitting to a comfortable, supporting mattress and not something I would regret in purchasing. Not really anything special in fitting you for a perfect mattress, no pressure mapping technology. Showed some beds in my price range, high price tag and cutting the price to fit in budget, you know the mattress not worth that much. Old salesman technique in mattress buying, thinking you got a good deal! Upon purchasing, the salesman said to leave a google review on how they did. He said if I left a review in store, he would give me a free mattress protector. Then he said he would give me the mattress protector anyway, but he never did. I opted out of reviewing then, because it was more about the mattress than the experience in the store. I review the whole experience, store and the product. Opted out on the delivery charge and picked it up myself on January 29,2022.

Pros -Nice people (salesman just like used car salesman to sale) made local, made to order mattress.
60 day comfort guarantee to make mattress softer or firmer free, Foreverbed lifetime warranty.

Cons – No returns/exchanges, no refunds, no trial given (because it was made to order) a lot of companies that make made to order mattresses (Wink, Amerisleep, Naturepedic, (Saatva comes not in a box) online companies that make mattresses in a box do offer that trial if it doesn't work out donate or return and get a refund. 60 day comfort guarantee you have to bring it to the warehouse, hopefully you have a vehicle to transport it. After 60 days, it will cost you $500 to do softer or firmer on the mattress they come in pick it up and return it to you.

Update: 3 months later (May 1,2022). 30 days of discomfort of the Palisade mattress literally softened up during and there is no edge support, waking up 2 to 3 times a night, I did the comfort change on March 24,2022. Mattress was either firm up or soften, there is no in between. I had it firmed up, result like little give and hard. Mattress adjustment didn't make a difference just more pressure from shoulder to back. Warranty is for the defects if they arise, have not used that yet and keep you updated if I do. Then again, warranty doesn't matter if the mattress itself doesn't give you a restful and pain free sleep. Result I will be looking for a good topper not foam, which unfortunately leaves me with more money spent and hope it helps.

Do your research, read all of Croft's and Foreverbed website, BBB and other review sites first because a mattress is something you will have to sleep on for hopefully years to come. With no returns, you are ForeverStuck with your Foreverbed!

Tip for consumers:
Don't trust the Google 5 star reviews as the company asks for a Google review to get a free mattress protector. The mattress fitting is no different than any other mattress store. Remember, no trial, no returns, no exchanges on mattresses! Avoid Foam mattresses they don't last long, no difference in American made to China foam they break down rather quickly in my case here. Don't end up like me, you'll be ForeverStuck!

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