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Crystal Travel LLC has a rating of 2.2 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Crystal Travel LLC ranks 414th among Travel Agency sites.
This company does not typically respond to reviews
I booked a flight to Miami with crystal travel around 2 weeks back. Now that my travel is complete, I want to share my overall experience.
1. Website is easy to navigate, providing smooth booking experience
2. They called me after booking to confirm if I have received the tickets. I was impressed
3. They sent me a travel reminder a day before my journey
4. What they committed is what I got during travel
I highly recommend them. Hoping for a similar experience in future as well.
Products used:
Flight tickets
I booked a reservation last week from San francisco to Dubai, i was pretty much surprised with the discounts this company has offered me. I got 290 usd cheaper fare as compared to the airline directly on a business class ticket.
I am surely gonna use them again. Abram deserves a raise he helped me throughly throughout the process and got me a great deal.
Delightful Experience.
Tip for consumers:
Better call the Travel agency to get unpublished rates rather than booking on website
Products used:
Flight Reservation
I would like to say a big thank you to Michael Reese for his professional service in re-arranging an alternative flight for me after my original flight was cancelled by the airline. I received my new flight details within 24 hours so a great service all around.
Thanks again Michael and keep up the great work.
Regards
Vivian V
Tip for consumers:
I suggest booking the reservation by calling this travel agency since they do provide some unpublished fares which are not available on their website for general public. Always ask for Discounted Fares.
Products used:
Flight Reservation
After a TERRIBLE time buying a ticket, I went with someone else. They charged me anyway, refused refund. Just stole from me. A month later, they made ANOTHER charge - total fraud. DO NOT use this company, they WILL steal from you.
Products used:
Another agency's offering.
The booking experience has been great. My payment got declined on the first try and then immediately Abram contacted me and blocked the ticket for me. Once the payment was made, the ticket was shared with me in less than 30 minutes. It was a hassle-free experience. Thanks to Abram for his efforts
I search airway ticket from Momondo and they are the cheapest one, I jump right in and enter passenger name, dob(ONLY!) no passport info asked(here may be the hints), and then next page, it asked me enter credit card info to pay. Okay, everything good. Then the payment page jump from their page to worldpay(which is fine) and there, I have to enter some repeat info. Okay then. Right after I paid, the next page told me my tickets are on waiting list and asked me to call their phone. Okay, I spent 2 hours calling, lots of waiting, and one of their million staff call back saying my flight price changed, and ask me a higher price one, I refuse and ask for refund, he said it takes 5 days for it. I might update the story later for this. Hope my momey will come back!
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Being a part of the Moresand Group that has amassed an experience of over 30 years of flight booking services, Crystal Travel US established its footprint in the United States in 2017. The sole purpose of the group is to render a one-stop solution to all travel needs. We are diligently working on travel-related queries and concerns. This determination has made us one of the most prominent growing travel portals in the US. We aim at providing a vast selection of flights and other travel-related products to meet our customer's requirements. The deals available on our website are the result of extensive research to provide our customers with the best industry prices. We believe in what we serve, thus we claim to offer you the Best Price Guarantee and Price Match Policy, for an affordable and authentic purchase.
Our travel experts are established in their knowledge and are best equipped in offering a fine-tailored itinerary to our customers. Partnering with hundreds of Airlines, we bring easy-to-book and budgeted products.
