• Cyclingdeal

Cyclingdeal

Overview

Cyclingdeal has a rating of 4.6 stars from 1,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cyclingdeal most frequently mention fast delivery, good price, and great service. Cyclingdeal ranks 1st among Bicycle sites.

  • Service
    86
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 94.3%
Positive
329
Neutral
6
Negative
14

Instant Feedback

3,004 reviews

3
See all photos

What reviewers want you to know

Positive highlights

  • As always great value and prompt service from the crew at cycling deal.
  • Easy & convenient shopping experience, with prompt delivery as promised

Critical highlights

No critical highlights yet

How would you rate Cyclingdeal?
Top Positive Review

“The extensive product range and deals stand out from...”

Andre T.
2/2/24

The extensive product range and deals stand out from other retailers. The option to enquire about specific products is reflective of the importance of having customer interaction when shopping at bike stores; a detail that is much appreciated. However, a few products lacked in images that would have helped with knowing the finer specifications and usability.

Top Critical Review

“Quite a poor buying experience:”

Phill E.
4/4/23

Quite a poor buying experience: - The Add To Cart button didn't work. It eventually worked only after clicking it for about the 10th time. - When filling in my details it said mobile phone was optional. But when I tried to pay it gave me an error saying the mobile phone number had to be provided.

Reviews (1,082)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycling deal (65) shopping experience (38) customer service (34) quality products (38)
Thumbnail of user tonyc1489
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Very easy to install and looks good. Have only just set it up but am confident that it will do the job. Has freed up space in my garage.

Reason I chose this business:

Internet search

Thumbnail of user dennisd1047
1 review
0 helpful votes
February 1st, 2024
Verified purchase
• Updated review

Quick processing and delivery.

Need to say something more to meet 50 characters threshold (I think some people might quit at this point)

Good shop!
November 12th, 2022
Verified site experience
• Previous review
Thumbnail of user andrewt1551
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Good product which works well at a good price. Delivered quickly with excellent communication from seller

Thumbnail of user johnh9644
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Detail on site was adequate. No in stock was very helpful. Delivery was really fast to WA over the holiday period.

Reason I chose this business:

Ive bought stuff previously.

Thumbnail of user andyt307
1 review
0 helpful votes
February 5th, 2024
Verified purchase
• Updated review

Fast delivery and great price, only downside was the box for the bike arrived pretty heavily damaged on one side.

Reason I chose this business:

Great prices

So far so good
January 28th, 2024
Verified site experience
• Previous review
Thumbnail of user henryc1059
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Fast post, no hassle experience. Dealt with them before and same positive experience. Quality products from Taiwan.

Reason I chose this business:

Dealt with them before

Thumbnail of user alanj582
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Web site is easy to use, prices competitive and fast turn around, unfortunately the post is a bit slow.

Thumbnail of user sozosp
1 review
0 helpful votes
December 27th, 2023
Verified purchase
• Updated review

Easy and efficient, and a replacement roller actually arrived before xmas. Thank you for being fantastic to deal with.
Cheers

Very understanding and willing to help and resolve the replacement of roller.

Reason I chose this business:

I bought previously and I was happy with service and products.

Service
Easy and efficient
December 18th, 2023
Verified site experience
• Previous review
Thumbnail of user vernep3
1 review
0 helpful votes
January 14th, 2024
Verified purchase

No hassle and straightforward process. First time using Cyclingdeal so unsure if what to expect. What I got was clear comms on order status.
No problems with delivery, to the door and prompt

Reason I chose this business:

Best price and availability for the product I wanted

Thumbnail of user paulm5370
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Quick delivery and great prices thank you. Tools so far are good quality, hopefully will last.

Reason I chose this business:

Great prices

Thumbnail of user andreww2213
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

Good range of options and prompt delivery.
Easy to navigate website.

Reason I chose this business:

Had the bar I needed.

Thumbnail of user kotoyoh
1 review
0 helpful votes
December 1st, 2023
Verified purchase

It was very easy to construct, sturdy and perfect weight/size for our 3 bikes. Very satisfied, thank you!

Thumbnail of user roberts9922
1 review
0 helpful votes
January 7th, 2024
Verified purchase

I have shopped with Cycling Deal for years and have had only positive experiences. I highly recommend Cycling Deal.

Thumbnail of user andym943
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Very quick and easy experience. Satisfied customer

Thumbnail of user sajithn
1 review
0 helpful votes
May 12th, 2022
Verified purchase

Meets our requirements. Family loves it. Will recommend this product to anyone looking for a bike rack that doesn't cosy a lot of space

Quality
Thumbnail of user abigailj287
1 review
0 helpful votes
December 29th, 2023
Verified purchase

No notifications on processing on the order, shipping etc. order took a while to come, but I did get a reply after I enquired about it. I'm mostly unhappy because the shoes don't fit, even though I've order the correct size, so really it's more an issue with the shimano shoes… although I'll still have to pay for return postage no doubt

Reason I chose this business:

Found it in a google search after 99bikes we’re out of stock of my size cycling shoes

* Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user jasonm3474
1 review
0 helpful votes
January 12th, 2024
Verified purchase

Easy. Free postage so transparent on price.,...

Thumbnail of user justinb1672
1 review
0 helpful votes
January 6th, 2024
Verified purchase
Thumbnail of user davida5096
1 review
0 helpful votes
December 28th, 2023
Verified purchase

The overall experience was great but I feel like there could be better assembly instructions included than a link to a youtube channel with a short clip that doesn't go into enough detail imho.

Reason I chose this business:

Had the kind of product I was looking for, and are well priced, and local.

Thumbnail of user malcolmh147
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

Good product description, great price!...

Thumbnail of user frankmichaelf
1 review
0 helpful votes
May 24th, 2022
Verified purchase

Ordering was fast and no hassles. Lots of payment and delivery options to chose from

Reason I chose this business:

Just searched on Google. Best price and great, speedy service

Thumbnail of user loup107
1 review
0 helpful votes
June 28th, 2022
Verified purchase

Prompt and efficient delivery, item arrived safely and within the specified time frame, thank you.

Reason I chose this business:

Best deal online and had excellent customer service reviews.

Thumbnail of user rossh212
1 review
0 helpful votes
January 18th, 2023
Verified purchase

Quick and easy. Was able to locate the item I was after without any hassle.

Thumbnail of user patrickk466
1 review
0 helpful votes
October 31st, 2021
Verified purchase

Not remembering my payment info is a definite drawback. Product was reasonable definitely holds my ebike

* Cyclingdeal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jamesm8421
1 review
0 helpful votes
March 24th, 2023
Verified purchase

Thank you very much for your prompt service, looking forward to buying from you soon.

Reason I chose this business:

Found you on the computer

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From the business

CyclingDeal.com.au originally began in 2005.

CyclingDeal.com.au Fast Facts:
We are Australian owned and operated.
We offer next day dispatch on 95% of all orders

Our goal is to supply exciting deals on a brilliant and always changing range, all at genuinely amazing prices.
Unlike real world retail stores we are open 24 hours 7 days a week, so you can grab a bargain all year round. Even in your PJs!
Our customers are our family. We are real people and love to help! We have an outstanding customer service team and are constantly updating our customer service technologies to offer unparalleled satisfaction and detailed service.

New products are added to our website each day. We aim to continually bring you exciting new deals!

We're based in Melbourne and sell bikes all across Australia and USA. Come and visit us today!

Company Representative

Thumbnail of user nickg567
Nick G.
Typically responds within 23 hours

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