• DCGPac

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Overview

DCGPac has a rating of 4.05 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. DCGPac ranks 53rd among Gifts Other sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    7
See all photos
How would you rate DCGPac?
Top Positive Review

“Very good quality”

Sanjay M.
9/6/22

Good quality nice products I am using last 5 years no competition about any products keep providing this thanks

Top Critical Review

“Customer care people are very unprofessional and misbehaving.”

SHRENIK J.
10/17/20

Order No. #100077851 We had placed order and paid 100%, this is unfortunate this is not a first time we have faced from from DCG Pac, this time we received items partially and made invoice of complete orders, how your company can do this types of mistakes every time? After talking with Mr. Ruby Ansari, so was talking roughly and telling us whether you need balance boxes or not? After asking about this mistake. Always DCG employee talks unprofessionally., we will put complain online so people will not have problems from illiterate employees. People like Ruby Ansari are the responsible for all problems happen in the companies., instead of apologies she talks like a boss, even boss can't talk like this way, we have regret as we are customer of DCG pac.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user shrenikj
1 review
1 helpful vote
October 17th, 2020

Order No. #*******
We had placed order and paid 100%, this is unfortunate this is not a first time we have faced from from DCG Pac, this time we received items partially and made invoice of complete orders, how your company can do this types of mistakes every time?

After talking with Mr. Ruby Ansari, so was talking roughly and telling us whether you need balance boxes or not? After asking about this mistake.

Always DCG employee talks unprofessionally., we will put complain online so people will not have problems from illiterate employees.

People like Ruby Ansari are the responsible for all problems happen in the companies., instead of apologies she talks like a boss, even boss can't talk like this way, we have regret as we are customer of DCG pac.

Thumbnail of user chirags9
1 review
0 helpful votes
May 1st, 2018

This is a fraud company. They dont ship any orders complete, they dont inform about out of stock items. Box dimensions dont correspond to your order in any manner. I have filed a dispute with my credit card company to get back my money, but as a word of advise pls avoid this company at any cost. There is nothing they do right and the mistakes are not mistakes but done with the intention of cheating.

Thumbnail of user gajenders2
1 review
0 helpful votes
January 31st, 2021

Nice product and all service very well and order placed 0 time done your order and all staff very helpful person... Very nice service

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuab351
1 review
1 helpful vote
December 5th, 2018

Absolute shameless frauds. I have gotten bad products online before, or late... but never have I paid and simply received NOTHING. That is not bad service, that is theft. I wrote their CMD, Subhasish Chakraborty on FB because he has no other contact - and his customer service staff has collapsed - but no reply. DCGPac is dead - don't waste your money

Thumbnail of user sajidk19
1 review
0 helpful votes
September 4th, 2022

Delevry service little bit let and some payment stuck but overall good team and services helpful staff

Service
Value
Shipping
Returns
Quality
Thumbnail of user harikam
1 review
0 helpful votes
August 15th, 2017

I placed an order for 4 different types of products. Only 2 products were shipped. I tried calling their customer care number and no one answered the call. I tried calling the numbers displayed on their Facebook page and both the numbers don't exist. Pathetic service and pathetic customer care. I will never order another product on this site. And I advise the ones reading this message not to purchase anything from this website.

Thumbnail of user milanv17
1 review
0 helpful votes
September 14th, 2021

There is a lot of variety of stationery and the quality is also very good and the parcel is dispatched on the day of ordering.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leeshkah
2 reviews
0 helpful votes
June 16th, 2021

Dcgpac provides affordable response for any sales and service related queries, Thank you dcgpack. ********.

Products used:
Carton boxes

Service
Value
Shipping
Quality
Thumbnail of user priyalm
1 review
0 helpful votes
December 27th, 2017

Please help yourself and never order from them. They have zero communication. The worst customer service as they do not pay any heed to their customers. They do not have half the products in stock and never care to inform. Their quality is super bad and customer service i cant even begin to explain how bad it is.

Thumbnail of user vijays14
1 review
0 helpful votes
September 15th, 2016

I had purchased some packaging material from DCGpac and I would like to appreciate their support team for their tremendous customer care. It was a great experience shopping from DCGpac.

Service
Value
Shipping
Quality
Thumbnail of user mahimag5
1 review
0 helpful votes
April 29th, 2021

Good service by them. Received on time. Enough sizes available.
Good delivery service. Helpful people.

Thumbnail of user vijayk26
1 review
0 helpful votes
December 29th, 2016

I order corrugated boxes
Well, I placed an order with them. The Order was Dispatched Same Day!... Amazing services.

Thumbnail of user shaluj
1 review
0 helpful votes
December 24th, 2015

I wanted office stationery for my new office and my staff appreciated all items which I ordered at DCGPAC. All products were of very good quality and also I got them at very affordable prices.

Thumbnail of user kapils14
1 review
1 helpful vote
February 14th, 2017

Easy to order, delivered in full as promised and packaging quality great. A great service and highly recommended

Service
Value
Shipping
Returns
Quality
Thumbnail of user jigard
1 review
0 helpful votes
May 31st, 2016

Do not bother to order from them, i would recommend you buying from the local suppliers, even if the prices might be slightly more.

Customer Service - 1/10 - POOR
Sales Team - 0/10 (Not even worth)
Product - 7/10 (Never used them tho)

Thumbnail of user vaibhavs5
1 review
0 helpful votes
October 5th, 2016

Guys, this is the worst service ever received from any provider in my life. Kindly refund my money immediately, i don't want this order and would never place any order from you guys in future. Am talking about order *******, hope that makes it very clear to you.

Thumbnail of user nileshp4
1 review
0 helpful votes
August 19th, 2016

I ordered with this company big order but they are 100% fraud. Never received any tracking number or anything from their side. Never trust on this site.

Thumbnail of user anmols15
1 review
1 helpful vote
September 2nd, 2020

Recived my order after 20 days. Customer support needs to improve otherwise the good received were nice. Thanks to kanika for handling the matter

Thumbnail of user sanjaym69
1 review
0 helpful votes
September 6th, 2022

Good quality nice products I am using last 5 years no competition about any products keep providing this thanks

Tip for consumers:
Usfull

Products used:
Bag,tshirt,trouser,shirts

Service
Value
Shipping
Returns
Quality

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About the business

With the largest online store for packing materials, we are best packaging materials suppliers in India. Cash on delivery & free shipping within 24 hours.

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