• DeployDepot

DeployDepot

Overview

DeployDepot has a rating of 4.3 stars from 637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery, and next day. DeployDepot ranks 19th among Electronics sites.

  • Service
    58
  • Value
    11
  • Shipping
    10
  • Returns
    3
  • Quality
    215

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
16
Neutral
1
Negative
1

Instant Feedback

1,602 reviews

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What reviewers want you to know

Positive highlights

  • Excellent customer service - very responsive and helpful.

Critical highlights

No critical highlights yet

How would you rate DeployDepot?
Top Positive Review

“Every order gets done ad never an issue”

Gord M.
4/7/24

Every order gets done ad never an issue. Any time I have called and spoken with anyone, they are the example of what friendly professional and knowledgeable staff are. Kudos guys!

Top Critical Review

“Your team messed up on your pricing, cancelled my order...”

Nikki B.
10/20/22

Your team messed up on your pricing, cancelled my order and will not honor your mistake. That's garbage. If YOU make the mistake, honor it. Not my problem.

Reviews (637)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (93)
Thumbnail of user robw716
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Always stocked with hardware that is often not available elsewhere. Excellent customer service. System is rock solid and intuitive for ordering and shopping. Excellent turn around time between and ordering and delivery. Highly recommend.

Excellent and responsive customer service. Professional and helpful.

Reason I chose this business:

Online research

Reason I chose this product:

Needed for client

Service
Quality
Thumbnail of user steves3840
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Very good. They had what I needed and delivery was faster than expected. Thanks so much for everything.

Thumbnail of user alainp71
1 review
0 helpful votes
January 4th, 2024
Verified purchase

Very easy to order and pick up at Montreal Location quick and friendly

Quality
Thumbnail of user jimm2584
1 review
0 helpful votes
January 29th, 2024
Verified purchase
• Updated review

Good place to shop but shipping rates could be lower. Return policy for defective item was fairly easy to follow but again shipping cost is an issue.

Great service and swift replies to inquiries.

Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Service
Quality
Great service and prices for items I ordered
July 17th, 2023
Verified site experience
• Previous review

Great service and prices for items I ordered. Shipping cost are crazy and alternatives should be considered.

Reason I chose this business:

Previous ordered from here.

Reason I chose this product:

Good quality and works very well.

Good place to shop but shipping rates are criminal
June 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Thumbnail of user jasminb55
1 review
0 helpful votes
February 2nd, 2022
Verified purchase

I didn't receive my headphones, poor communication

Reason I chose this business:

Heard good things, was wrong

Service
Quality
Thumbnail of user jime523
1 review
0 helpful votes
January 4th, 2022
Verified purchase

We received our switch quickly. The online process was quick for me.

Quality
Thumbnail of user b.r.r
1 review
0 helpful votes
January 7th, 2022
Verified purchase

Easy to find product and quick delivery - thank you.

Reason I chose this business:

Had a good basic corded phone.

Reason I chose this product:

Was looking for a no fuss phone for land line.

Quality
Thumbnail of user alexisl475
1 review
0 helpful votes
August 31st, 2022
Verified purchase

Now two weeks later than when I placed my order for an item that was supposedly stock in Montreal and, still, never got the email saying it's ready to pick-up... really disappointed. Should have bough it from Amazon or something.

I was told on July 21th that it was waiting on fulfillment then on the 26th I contacted them again and I was told the item was in BC... and it would be ready in a day or two... we're passed that already...

Reason I chose this business:

Item was stock and I needed it quickly... appears I was wrong

Reason I chose this product:

We need it to do a test and then order more if test works

Service
Quality
Thumbnail of user kevinr1562
1 review
0 helpful votes
June 30th, 2022
Verified purchase

It is always a pleasure dealing with Deploy Depot. The ordering process is very simple, and the staff on site for order pick up are always very friendly and helpful.

Reason I chose this business:

Local supplier with great inventory and competitive pricing

Reason I chose this product:

I searched for the products I needed and found Deploy Depot to have them

Quality
Thumbnail of user scottd1990
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Really poor experience in paying/ shipping.
You can't have 2 offices; pay with the adress of the main building and received your stuff in the new office.

Reason I chose this business:

Unifi's site is even worst.
Of two evils, choose the least

Thumbnail of user leighp155
1 review
0 helpful votes
January 21st, 2024
Verified purchase

Unifi Access points on the website indicated no POE injectors and needed to be purchased separately. I purchased 2 POE Injectors and when I received the products the AP units actual had POE injectors so unwanted my money on purchasing them. Make sure you confirm that they do or don't have them included. I contacted the online customer service chat and they told me to purchase the ones I did so obviously don't work for me.

Incorrect information regarding

Reason I chose this business:

Fast shipping good prices.

Service
Quality
Thumbnail of user cindyb1523
1 review
0 helpful votes
November 6th, 2022
Verified purchase

I had excelled communication with the Customer Service people and they were able to assist with pointing me to products compatible with our equipment. However, the website doesn't have full details of each product so I was taking a chance on my order and now I have to place another order because I couldn't be confident the products would be compatible until they were physically received.

Reason I chose this business:

Range of potential products

Service
Quality
Thumbnail of user daniell1181
1 review
0 helpful votes
March 9th, 2021
Verified purchase

The order arrived quikly and exactly as ordered, as always excellent service. Will order again when i need Ubiquiti or other IT devices

Thumbnail of user felixp70
1 review
0 helpful votes
April 6th, 2022
Verified purchase

That's it.
There was a mistake in my order so I had to send back some material and wait while they sent me back the rest of my order.
I did get a beanie in compensation though.

Response was quick but I'm disappointed that the shipping method used to send me the rest of my order. Unnecessary delay.

Reason I chose this business:

Local supplier for the product I was looking for.

Reason I chose this product:

A friend told me Ubiquiti makes good stuff.

Service
Quality
Thumbnail of user larrym1506
1 review
0 helpful votes
August 21st, 2022
Verified purchase

Works good and is what I wanted was shipped very quickly

Reason I chose this business:

Had what I wanted

Quality
Thumbnail of user danm1527
1 review
0 helpful votes
August 27th, 2022

This place is incredible. Great staff, great service.
Very pleasant to order from. Kills Amazon!
Top notch service from A to Z

Thumbnail of user raynab13
1 review
0 helpful votes
October 12th, 2022
Verified purchase

Easy to use search feature and checkout was simple and transparent.

Reason I chose this business:

It was a great price and in Canadian dollars.

Reason I chose this product:

Wanted an extra set of ear tip covers for my discontinued headset!

Quality
Thumbnail of user annemariec31
1 review
0 helpful votes
January 25th, 2021
Verified purchase

Le problème avec vous, c'est que vous m'envoyez toujours des messages en anglais. Quand vous correspondrez avec moi en français, je vous répondrai.

Thumbnail of user philippec79
1 review
0 helpful votes
December 21st, 2023
Verified purchase

Web site clear and precise, it was easy to place the order. Fast treatment of the order and delivery.

Reason I chose this business:

They provided the product at a good price

Reason I chose this product:

Because of the features of it.

Quality
Thumbnail of user radus2
2 reviews
1 helpful vote
April 10th, 2022
Verified purchase

The item was almost 200$ less than any other online source and it was in stock. It shipped 1 day after order and arrived in 1 day.

Reason I chose this product:

Was the only one that would work for my needs

Quality
Thumbnail of user svyatoslavk1
4 reviews
1 helpful vote
October 19th, 2021

The sortiment is really nice. I could find everything I needed on this website and making orders was very simple. I am very content with such a customer experience.

Thumbnail of user hugoc95
1 review
0 helpful votes
March 29th, 2021
Verified purchase

Fantastic, Krista and her team were super helpful, the order was prepared quickly

Thumbnail of user franka794
1 review
0 helpful votes
March 19th, 2022
Verified purchase

Stocked and quick delivery. Customer service was also very friendly and quick to respond.

Amazing and friendly.

Reason I chose this business:

Product availability

Reason I chose this product:

Need for an item that I purchased

Service
Quality
Thumbnail of user pascalc34
1 review
0 helpful votes
July 11th, 2022
Verified purchase

Placed the order without issues and received the product quickly.

Reason I chose this business:

Did not know DeployDepot before but they popped up on a search and had the best price an the item was in stock

Reason I chose this product:

Best price and availability

Quality
Thumbnail of user joeyg109
1 review
0 helpful votes
May 11th, 2022
Verified purchase

I have not received package or have been informed when the package will be shipped

I have not received any answers yet

Service
Quality

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From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufacturers being used today in offices, including IP Phones, VoIP End-Points, SIP Deskphones, Digital Telephone sets, Single-Line Analog telephones by Avaya, Nortel, Cisco, Mitel, Aastra, NEC, Polycom, Panasonic and Yealink. Legacy telephones as well as some current models are available in refurbished condition which are fully tested, repaired and cleaned with a warranty. A great savings in comparison to pricing on new products.

Business History

Founded in 2016. Proudly Serving Canadians.

Company Representative

Thumbnail of user stuartz6
Stuart Z.
Typically does not respond to reviews

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4.3
637 reviews
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