Dermajuvenateblog

AWFUL COMPANY IS A SCAM. I authorized 4.95 to my credit card for a sample product. Two weeks later they charged my credit card $67.89. I called and complained. I told them I did not authorize that charge. They told me I authorized the charge when I agreed to the terms and conditions by checking the box. The supervisor "Tandi" admitted that she is aware that most people DO NOT read the terms and conditions and just check the box. She said the companys policy is not to give refunds. She eventually said she would issue a 50% refund. I said that was not acceptable. She then said she could issue a 70% refund. I asked her why should the company get 30% of a charge I NEVER AUTHORIZED to begin with. Her response was that she doesn't have to refund anything. I asked for the company address. She said she was not authorized to give me that information. I asked to speak to someone in a position above hers and she insisted that there was no one in a position above her. This is a total SCAM and I will be reporting it to the Better Business Bureau and disputing the charge with my credit card company.