DVD

It takes 4 days to get a dvd and it takes netflix 7 to 10 days to get them back. The post office is not that slow so there is no reason for such a slow turn around. Definitely not getting my money worth and will cancel soon. I tried to cancel today and got a notice saying that if they don't get the dvds from me within 7 days that I will get charge $20. It takes them at least 7 days to get them back so I am scared I will get charged so I will empty my queue of any dvds and wait till they get the return dvds from me before I cancel. What a rip off.

Writing this in the age of streaming, and recent news of Netflix's "wild spending" to attract new customers - obviously only for streaming customers! Have been DVD customer, on&off for many years, but this last return to their service is the worst, bc their local service facility was closed in my city, and is now in a neighboring state. Now, not only does it take more than 3 days to receive my next disc, but it appears that their arrangement with USPS has apparently deteriorated/discontinued because my returned disc is NOT scanned immediately to have my NEXT disc prepared to be sent, as previously done. So, with my 1-disc service, I actually get one disc every 5+ days, unlike the past wherein I could get one disc, say every 3+ days... this is unacceptable! (My last disc took 4 days to be "received") So, cancelling this week, and noting that I should reconsider my entertainment needs before re-subscribing again (if ever). I get more satisfaction from borrowing from my local library!