Eastcoastflightcraft.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Only servicing Malibu boats under warranty. Except off season they will service your used Malibu boat, then return it back to customer broken with the same issues and charge you for all repairs. When you bring it to their attention, its not their problem and you can wait for several weeks for them to even consider looking at it, if they are not busy. This is on a 2013 very well maintained boat in excellent condition. After bringing my boat in for service, I now have the original issue still not working and additional issues that were not a problem when i dropped it off. The bill was paid immediately once they said the boat was ready.
Also, the kicker is they hang up the phone on customers, don't return calls and further patronize the service customers. Bottom line is that they don't warranty or honor their service repairs and from what I'm hearing now in the boating community, there are quite a few people in the same situation that brought their boats in for service at this dealer.
Tip for consumers:
Malibu Boats- Forget your warranty on work performed. Forget any respect towards customers. Shoddy repairs, service and customer care.
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