• Envato.com

Envato.com

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Overview

Envato.com has a rating of 1.0 star from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Envato.com ranks 57th among Service Marketplace sites.

  • Service
    2
  • Value
    2
  • Returns
    3
  • Quality
    3
3
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How would you rate Envato.com?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user ceo.dbbw
1 review
0 helpful votes
April 16th, 2023

I've purchased over 20 scripts I was a long time customer. Purchased another template that I felt would work for my next project paid $51.00.
But this time the script did not work? I did a little research and found out the Author (mlglobtechnology) made 5 scripts the same as the one I purchased with 5 different names. And none of them worked. I asked for a refund and my account was instantly blocked. I have Over 20 other scripts in my account and now I am blocked from updating them and or using them on my sites. I took photos and documentation and proven my case to be true. I asked the author for a refund from my PayPal account. Went through the entire 2 week process back and forth with author and PayPal and finally WON my case. After following all the terms and conditions of envato market and winning my case themeforest.net (Envato USA Inc - envato market - envato.com) would not unblock my account. I received a email from Leonardo (Market) at envato showing that they did not care about PayPal investigation and are now blackmailing me that if I did not pay them the $51.00 back they will not unblock my account. And I will not be able to use any of the over 20 scripts I have purchased until I paid them them back the $51.00? This Is Blackmail! Since this black mail is happening PayPal has allowed me to ask for a refund for all scripts I PURCHASED IN THE LAST 90 DAYS from this company, it was best help they can do. Which is three other scripts. PayPal now knows how this company is. I have lost multiple hundreds of dollars and time infested in all my purchased scripts. After reaching out to PayPal again Looks like I will be lucky recover 3 more scripts totaling over 50.00 within the 90 days. To avoid Blackmail Do yourself a favor and never purchase from them. You only have to look at site jabber and trust pilot reviews to see just how many people have themeforest/envato have scammed. I wish I had this information long ago?

Tip for consumers:
I have much invested in these scripts and because I won my case I am being BlackMailed by themeforest.net (Envato USA Inc - envato market - envato.com) Leonardo (Market) at envato.
BUYER BEWARE this is a bad business.
I DO WONDER WHY A Professional COMPANY LIKE WordPress DEALS WITH CROOKS LIKE THIS? I WILL BE REACHING OUT TO WORD PRESS AND ASK.

Products used:
I lost over 20 scripts because they are Black Mailing me to pay them to use my scripts I have previously purchased

Service
Value
Returns
Quality
Thumbnail of user sunt12
1 review
0 helpful votes
January 6th, 2021
Verified purchase

We buy a item to envato and the chat item board chat not working
I contact seller for say is not working the seller want we paid extra for repaire
The chat him sale me not working

I decide contact ENVATO and give access to me server where the chat installed and see is not working
ENVATO Never check to me server and see me author not want refund money.

I post 1 feedback 1 time envato delete after we repost 1 feedback to is item picture attached
For proof ENVATO make not true FEEDBACK

So ENVATO IS A SCAM website also we buy before form PAYPAL and when you complaint paypal for ENVATO open litige ENVATO BLOCK your account ENVATO

Also my friend peter stay to autralia check company ENVATO adress:
Envato, PO Box *******, Collins Street West, Victoria 8007, Australia

Is reality not office not business and reality envato is a company INDIA
Get ready ******* complaints for fraud you can just search to google.com search envato scam
And you see is stay top scam of website

Just 1 question why many fraud with ENVATO and paypal continue for money to not block ENVATO?

Ok paypal refund your money only why paypal not cancel account ENVATO for many fraud?

Sun

So we banned envato not recommanded is a fraud site
Also we banned the chat author bad support not repaire and want charge me more cost for repaire him chat not working so do not buy board chat form author Schiocco is very cheat author and chat not working when you front end visitor post message to the chat you dont see anything to admin

So we not recommanded ENVATO and Schiocco board chat

Tip for consumers:
ENVATO DELETE ALL NEGATIVE FEEDBACK FOR BUYER NOT SATISFAIT
ENVATO LOCK YOUR ACCOUNT IF YOU USE WARRANTY DISPUTE PAYPAL
ENVATO NOT TRUE ADRESS IS AUTRALIA IS REALITY INDIA COMPANY
DONT BUY ANYTHING FROM ENVATO CODECANYON THEMESFOREST ALLS WEBSITE OWNER ENVATO IS CHEAT FRAUD.

Products used:
is not shipping is software chat donwload after paid

What is the refund policy?
is not true because envato fraud delete back feedback give access to envato see evidence not do anything
just say me author not want you refund!

envato is a true scam company with many fraud

Service
Value
Returns
Quality
Thumbnail of user joef282
1 review
1 helpful vote
February 10th, 2019

I usually don't write reviews but this one pissed me off and they have the ability to do something about it and they are not. Do NOT subscribe to Envato subscription. It only gives you access to a very small fraction of the actual material you see on their regular website. After paying their subscription fee, I then discovered this huge limitation, tried contacting their help department several times but with no return response. They apparently don't believe in refunding anything even if it's due to the huge lack of information on their part as to what you're actually getting with their subscription. Plus, you have to register every download to a specific project, so you don't get to keep the download for future use. Once you've stopped subscribing, you're done with everything they have to offer. None of this is explained until after you subscribe and the limitations are huge! Also, 0 stars for effort on the part of their customer care department for even reaching out to me to help explain or try to resolve anything! I even asked if they could refund my money so that I could go on paying full price for individual downloads and I still haven't heard back. But their lack of attention and false advertisement is going to cost them a lot more money based upon this review than it would've have been if they had just refunded my $200. Oh well, there's plenty of other great websites that won't jerk you around that have a bunch of solid material. No need to use Envato.

Thumbnail of user ginam79
2 reviews
6 helpful votes
November 22nd, 2018

I purchased a theme from Envato hoping that it would speedup the process of building my website. When I installed I realised within minutes that it was not right for me. I am sure that the theme authors do a great job but it just did not fit my needs (at that point I had learned a lot on my own and had created a great website using a free theme).
I asked for a refund within the hour of purchase because I would have had to scrap all my existing work and start from scratch by using the theme. I asked for a refund from the author and he declined, I asked Envato for a refund and they declined. I was surprised because I know my Consumer Rights.
They said that I had to show that I had tried to use the theme and submit screenshots of it not working. Well I am too busy trying to build my website to show how it is not working - I simply did not want to scrap all my work and try to modify someone else's work.
When I mentioned my right to cancel, they offered me a refund in the form of credit to my account so I could buy more Envato stuff. That is not a refund! I am shocked that in this day and age, I can return a lamp or a sofa if I changed my mind but this company is making it so hard to get a refund for a theme that does not fit my needs. Especially with web technology, it is very hard to know if it fits or not until you test it. I found Envato to be very unprofessional - am deleting my account and advice buyer caution as they do not cough up the cash easily.

Tip for consumers:
Be very very careful. They do not issue any returns easily.

Returns
Quality
Thumbnail of user kj249
1 review
3 helpful votes
December 19th, 2017

I've worked with two WordPress themes from Envato. They accept and sell templates that are not written to any standard and are a nightmare to work with. Further, one of the templates now is a platform for phishing from my client's site. With this particular template I noticed new advertising in the theme that came out of no where. I believe the author of this site built in some illegal stuff to take place after several months of the site being online. Further, there is no support whatsoever. This is the worst experience I have ever had with templates and I've been doing this for over ten years. In the future if I or one of my clients wants to purchase a template or plugin or whatever, I will recommend Template Monster. Further, I will never work on a template from Envato under any circumstances again. They just want the money and then they are gone. The worst experience ever.

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