• Equipmentfacts

Equipmentfacts

Overview

Equipmentfacts.com has a rating of 4.6 stars from 942 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Equipmentfacts.com most frequently mention good experience, online bidding, and bid button. Equipmentfacts.com ranks 5th among Auction sites.

  • Service
    2
  • Value
    2

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91.4%
Positive
852
Neutral
37
Negative
43
See all photos

What reviewers want you to know

Positive highlights

  • I have always had a good experience with Equipment Facts.

Critical highlights

No critical highlights yet

How would you rate Equipmentfacts?
Top Positive Review

“The other day something went seriously astray on me,...”

JOHN V.
2/3/24

The other day something went seriously astray on me, but today everything worked as supposed to.! I believe you guys DO have an excellent platform. THANK YOU

Top Critical Review

“They keep making bad changes”

Wes g.
4/27/24

This used to be a good site to login into different options except for the ones that decide they want to charge 8 to 12% they can go to hell! But now they change the layout on the site. Upcoming items are on the right hand column pain in the $#*! to scroll down through them, And as you're scrolling down, if something sells, it instantly shoots back to the top and you have to start all over again,What's pain in the $#*! whoever decided to change the layout that clown needs to be fired.!

Reviews (942)

Rating

Timeframe

Other

Reviews that mention popular keywords

equipment facts (23)
Thumbnail of user johnv2390
1 review
1 helpful vote
February 3rd, 2024
Verified purchase
• Updated review

The other day something went seriously astray on me, but today everything worked as supposed to.! I believe you guys DO have an excellent platform. THANK YOU

Thumbnail of user treyc72
Trey C. – Equipmentfacts Rep

Thanks for giving us another go John. We appreciate you bidding with us and leaving a 5 star review!

Bidding was certainly easy
January 11th, 2024
Verified purchase
• Previous review

Bidding was certainly easy. I very much like being able to lock my bid button, but on the last sale that didn't seem available.?

* Equipmentfacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user justinw1242
1 review
0 helpful votes
April 21st, 2024
Verified purchase

Super easy to bid. Website is fast! Only thing I dont care for is the buyers premium BUT I understand the auctioneer has costs using this system. Overall very happy

Thumbnail of user kennethd997
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Every thing went fine sale was good I could here auctioneer good and they gave me plenty of time to bid

Thumbnail of user haroldb676
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Received my envoice Friday night... I'll send it to my bank Monday...hope to pick up my pice of equipment next week... So far smooth... Ask me again and I'll give ya a full detail experience. Thank you

Thumbnail of user rc583
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Keeps me logged in for extended periods of watching only, which is great. Easy interface. Audio and video always work. Much Much better than proxibid.

Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thank you for the great review! We appreciate you!

Thumbnail of user larryw1500
1 review
0 helpful votes
January 20th, 2024
Verified purchase

The layout of items in the ring or upcoming and past results along with purchases are at your finger tips and equipment facts is always operating as it should unlike other platforms

Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for bidding with Equipmentfacts!

Thumbnail of user jamesr5042
1 review
0 helpful votes
November 14th, 2023
Verified purchase
Thumbnail of user treyc72
Trey C. – Equipmentfacts Rep

Thank you for bidding with us!

Thumbnail of user erice1097
1 review
0 helpful votes
November 15th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

Thumbnail of user garyg1772
1 review
0 helpful votes
December 15th, 2023
Verified purchase

The only problem I had was the auctioneer was hard to understand as there was a lot of background noise. I called equipment facts twice about the problem and nothing done. Other than that, it went well.

* Equipmentfacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user robertb9901
1 review
0 helpful votes
April 18th, 2024
Verified purchase

The auction went very well, a little problem with Wausau communication after I had sent sales tax exemption and bank letter the day before the auction. I think too much paperwork in short period of time and I'm sure it will work out ok.

Thumbnail of user nicholasp907
1 review
0 helpful votes
November 14th, 2023
Verified purchase
Thumbnail of user treyc72
Trey C. – Equipmentfacts Rep

Thank you for the rating and the positive feedback!

Thumbnail of user michaele2620
1 review
0 helpful votes
February 18th, 2024
Verified purchase

This was a great experience. Probably the easiest purchase we have made. We bought a 608C corn head and 630F cutting platform all online bidding and it went great without any problems. Super nice people to talk to and very helpful.

Thumbnail of user treyc72
Trey C. – Equipmentfacts Rep

Michael so glad to hear bidding with us was easy for you! We hope to see you bidding with us again soon.

Thumbnail of user davidp5849
1 review
0 helpful votes
November 15th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

Thumbnail of user michaelg6256
1 review
0 helpful votes
September 12th, 2023
Verified purchase

This was my first time doing anything like this, and it was a VERY ENJOYABLE experience. There were plenty of pictures of the items where I could inspect them before bidding.
Thank You!

Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Good to hear! Thanks for bidding!

Thumbnail of user reecet25
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

This was my first live + online auction. It did go fast, but there was no problems.

Thumbnail of user johnnyk255
1 review
0 helpful votes
November 17th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

Thumbnail of user peterj1398
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

All went great, the on line bidding was fast and easy.
Thanks for a great purchase at a good price.

Thumbnail of user bernardoa39
1 review
0 helpful votes
November 17th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

Thumbnail of user bobe691
1 review
0 helpful votes
March 27th, 2024
Verified purchase

There was certainly once, and I really believe twice, Equipment facts showed on my screen "YOU WON' then auctioneer awarded lot to someone else. I realize this was auctioneer fault, but he should honor EQ representative.

Thumbnail of user andrewm3293
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

I signed up last minute for an auction and it was an easy process to register. I was able to bid from my phone while pulled over on the road during the auction lot I was watching. I was able to submit the winning bid and won the lot we were hoping for. Great program!

Thumbnail of user matthewd1409
1 review
0 helpful votes
December 11th, 2023
Verified purchase
Thumbnail of user treyc72
Trey C. – Equipmentfacts Rep

Thanks for bidding Matthew!

Thumbnail of user billd1121
1 review
0 helpful votes
March 12th, 2024
Verified purchase

It's hard for me to keep up with. I can't keep track of 8 or 10 auctions. It doesn't help that every sale takes my computer back to the active item screen, interrupting what I'm doing. If the system could just keep track of my liked items and get them in front of me when they're about to sell, that'd really be something. As it is, sometimes I get text updates, sometimes I don't.

* Equipmentfacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user scottp1865
1 review
0 helpful votes
November 18th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

Thumbnail of user ryanh1686
1 review
0 helpful votes
April 27th, 2024
Verified purchase

Kinda fast paced, paid a little more than I wanted because bidding was so fast by the time my bid got in it was over the amount I was going to pay. But it's bought and too late. Could do without the 9 gazillion freight company calls too

Thumbnail of user chadh617
1 review
0 helpful votes
November 18th, 2023
Verified purchase
Thumbnail of user carsons91
Carson S. – Equipmentfacts Rep

Thanks for using Equipmentfacts

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From the business

Equipmentfacts is an American company that gives auctioneers a simple, cost-effective platform for simulcasting live, on-site equipment auctions to an international audience of bidders. Backed by Machinery Trader, TractorHouse, Truck Paper, and other leading marketplaces, the Equipmentfacts online auction solution offers an industry-specific bidding system that reaches customers actively seeking to bid online for new and used heavy machinery, agricultural equipment, trucks, trailers, attachments, and similar assets.

How Equipmentfacts Works
Auction listings appear on the Equipmentfacts.com website with photos, specifications, descriptions, and videos. The searchable, user-friendly site lets potential bidders contact sellers via phone, email, video chat, and popular apps such as WhatsApp and Facebook Messenger. Equipmentfacts staff will handle many of the most time-consuming aspects of bidder management on auction day, including uploading the sales day catalog, managing bidder registrations and approvals, submitting online bids to the auctioneer, and answering bidder questions. Bidders anywhere in the world can simply log on and bid directly from their computers.

Your Trusted Equipment Auction Solution
Equipmentfacts is a product of Sandhills Global, a worldwide information processing company headquartered in Lincoln, Nebraska, USA. Established in 1978, Sandhills is well-known for its online platforms serving the construction, agriculture, commercial trucking, and aviation markets.

Company Representative

Thumbnail of user ellim12
Elli M.
Typically responds within 3 days

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