eTeacherHebrew Reviews Summary
The company enjoys a mixed reputation, with some customers praising the quality of instruction and the affordability of courses, highlighting positive experiences with dedicated teachers and flexible learning options. However, a significant number of reviews express frustration over aggressive sales tactics, misleading information regarding course details, and difficult cancellation processes. Many customers report feeling misled about fees and terms, leading to a perception of the company as primarily profit-driven. Overall, while the educational offerings may be beneficial, the customer service approach appears to require substantial improvement to address widespread concerns.
This summary is generated by AI, based on text from customer reviews
The Teacher explains very carefully the pronunciacion and the grammar.
You have to work the next lesson, before the class: you have to make the exercices and learn the vocabulary of the next lesson and review the vocabulary of the previous lessons.
That is the condition of success.
Teacher is very patient and helps students, very much.
This course is most certainly worth ones time and money. I still have eleven lessons to go, guided by an amazing Teacher! Take the course! You will be forever thankful you did... AND, a finer group of classmates you will never find! We care about each other, and have become family. Im really going to miss seeing and hearing them every week when this course is finished. I will definitely be signing up for more courses!
With our local exchange rate courses are very expensive but the scholarship has made it possible for me to continue with studies. Also having the classes recorded means my study time is flexible and I can listen to something as many times as needed.
El metodo me parece muy bueno, la conexión de la imagen con la palabra ayuda, el ritmo de las clases se sobrelleva bien, la hoja diccionario de cada curso muy util. En general muy satisfactorio, se aprende con relativa facilidad. Aprecio particularmente haber podido seguir con la misma maestra, lo que me ha facilitado considerablemente el camino.
I have tried many Hebrew learning programs on my own, but my teacher and the materials really helped me learn better. I was able to strengthen my foundation and increase my confidence in speaking. I saw complaints about the aggressive sales tactics, but Israeli businesses style is very direct that way. There were some discounts and financing options which made it affordable. I really enjoyed the small class group with students from all over the wold!
He descubierto una lengua única, con mucha riqueza y conexión con Dios.He aprendido a reflexionar según su filosofía y ver la existencia desde otra optica
Ich habe bei eTeacher Biblisches Hebräisch und Ivrit gelernt, und durch das viele interessante und ausgiebiges Lernmaterial ist nicht nur mein Gehirn sondern auch meine Seele gefördert worden. Im Unterricht wurde ich zu aktivem Teilnehmen aufgefordert, was Mut verlangte und mein Selbstvertrauen förderte. Humor von seiten des Lehrers gab der Länge der Stunde eine gewisse Würze.
J'apprécie énormément de pouvoir apprendre une langue aussi belle que difficile que l'hébreu, grâce à votre méthode.
L'enseignement est remarquable.
Cependant, je rencontre des problèmes techniques, quant aux cours à enregistrer.
Je n'arrive pas à les visionner sur mon ordinateur, alors que j'ai scrupuleusement suivi la procédure, donnée à maintes reprises, par vos services techniques.
Comment faire pour avoir tous mes cours bien enregistrés pour visionner mes cours directement sur mon ordinateur?
En effet, si ce problème n'est pas résolu avant la fin de mes cours, je ne pourrais plus les visionner en ligne
I have been studying for 4 years. They offer a good curriculum and the teachers have been good. BUT THEIR BUSINESS POLICIES AND SERVICE ARE TERRIBLE! 1. They will use high pressure techniques and not take NO for an answer. 2. You only have about 2 days to get a full refund. After than cancellation fees are 50-100% of the enrollment cost - that is about $600-1200 USD 3. They will charge you to change your start date if you attempt to do so more than once no matter what is said by the salesperson 4. If you have a financial problem with them, they will stonewall you and since they are not bound by US laws, there is little recourse. Kiss your money good bye. Their business practices are unjust, disrespectful and unfair. So be very careful when you buy something from them - and record your conversations if possible. Good luck. If you know this before you sign up, you won't get stuck. (PS - and yes, if they incorrectly charge your credit card just submit it as fraud because they will never admit that they screwed up and don't seem to have a reliable accounting system).
I have experience of several different teachers. All of them are just excellent! There is so much background knowledge (etymology) you do not receive from other schools.
The class is well paced with a logical flow. My teacher Naama is very patient and yet challenges me to use the word and phrases I am learning. It is exciting to see the progress I am making in Hebrew speaking and comprehension.
The lessons and teacher are great, but the aggressive mannerisms and rudeness of the call centre people made me not want to sign up with them for any more lessons.
I will find someone else to take lessons through locally.
Which is a shame for them because I was going to sign up for two more classes.
When I told them not to contact me by phone but only email, they refused and called me anyways. When I told them to stop sending me emails asking me for payments 4 months in advances for classes, they also ignored me and continued to send payment requests. When I asked this individual to NOT CONTACT me any more, he continued anyways asking for payment requests. When they called me this morning, after I had asked them not to, and the agent continued to speak to me in an aggressive and rude manner, he told me before hanging up on me, "You probably shouldn't learn hebrew anyways."
Shalom Marie,
First of all I would like to apologize on behalf of eTeacher Group for the unpleasant experience you had with our team of course advisers and customer care representatives.
As a Call-Center based operation, we are aware of the misunderstandings that can occur once one of our student requests to communicate solely via email correspondence.
Nevertheless I understand your frustration from the interaction you had with us and I can assure you that your issue is being checked thoroughly by us in order to avoid future misunderstandings.
As you could probably see from the many other positive reviews written in this website and in many others, it is highly irregular that such an unfortunate experience like the one you had arise, and therefore I would like to try and see if there's anything in our ability to do in order to correct the negative impression that was created. It is a shame that the overall positive impressions on your learning process with us, the teachers and the syllabus would be tainted, and even though it is difficult to correct first impressions, we in eTeacher would like to give it our best shot.
Please contact me personally at michael.jacobs@eteachergroup.com and I assure you that I will dedicate my undivided attention to your matter.
Sincerely,
Michael Jacobs
Head of Online Customer Relations
ETeacher Group
I now have private lessons and its awesome. I improve real fast and the teacher helps me to reach my personal goal in learning to speak Hebrew.
I have thoroughly enjoyed the course with teacher Yona Gur. I have learned so much during these months. Yona is a great teacher, patient, funny, yet demanding. Perfect!
Todá Rabá!
Ronit is giving me the opportunity to speak Hebrew without intimidating me. She helps me find the words to make myself understood.
Ce que j'aime le plus, c'est que le niveau 2 correspond à mon niveau de connaissances et qu'avec le cours du jeudi je comble mes lacunes et avec les vidéos j'apprends encore beaucoup plus.
It is very interactive and student friendly. I can read Hebrew very well, but I am slow at understanding it when my teacher speaks... If they could slow down a little more when speaking it would make this course a dream course!
Aliza Katzman is my instructor and I could not have hoped for a better instructor! The course is instructive and certainly relevant to contemporary Hebrew.
Thieves. They train people to steal your money by using agressive sales tactics. The teachers working for them are not qualified. Everything on their webiste is bulls**t. Took me ages to get my money back and I'm an Israeli.
Any positive reviews here are made by the eTeacher people themselves. I wasn't warned that the lessons would be in a language I don't speak and that I would be socked for an exit fee. You need to google Israel Institute of Biblical Studies aka eTeacherBiblical Revealed for the full picture of the enormity of this crime against Judaism.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Shalom Marie,
I was very upset to read your review and I would like to begin by apologizing for the unpleasant experience you had with our staff of course advisers and customer care representatives.
As you could probably see from the many other positive reviews written in this website and in many others, it is highly irregular that such an unfortunate experience like the one you had arise, and therefore I would like to try and see if there's anything in our ability to do in order to correct the negative impression that was created. It is a shame that the overall positive impressions on your learning process with us, the teachers and the syllabus would be tainted, and even though it is difficult to correct first impressions, we in eTeacher would like to give it our best shot.
Please contact me personally at michael.jacobs@eteachergroup.com and I assure you that I will dedicate my undivided attention to your matter.
Sincerely,
Michael Jacobs
Head of Online Customer Relations
ETeacher Group