• Eureka

Eureka

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Overview

Eureka has a rating of 1.2 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Eureka ranks 52nd among Cleaning Products sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Eureka?
Top Critical Review

“Horrible company”

Leonard B.
9/21/21

Absolutely horrible customer service along with there trash vacuums. Something happens they come up with lies and excuses not to replace it. HIRTIBLE COMPANY!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user leonardb299
3 reviews
0 helpful votes
September 21st, 2021

Absolutely horrible customer service along with there trash vacuums. Something happens they come up with lies and excuses not to replace it. HIRTIBLE COMPANY!

Tip for consumers:
Do NOT BUY

Products used:
EUREKA vacume

Service
Value
Shipping
Returns
Quality
Thumbnail of user veem28
1 review
0 helpful votes
March 4th, 2023
Verified purchase

I wish i could put 0 stars honestly. Save your money and go with a company that honors their warranty. The vacuum I bought broken within 3 months. I wasn't worried until they outright told me they won't replace the broken vacuum. Horrible customer service. Seriously save yourself the headache and time. Eureka is an awful company to buy from. I typically am a loyal product buyer. Especially when the company takes care of you if something unfortunately breaks within the warranty window. I will go out if my way to avoid this company and share my experience. I'm not a rich person and this really hit my wallet hard.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fuckc13
5 reviews
1 helpful vote
May 9th, 2023

Once again company Eureka never tried to do anything to replace there junk vacuumed I bought Absolutely STAY THE $#*! AWAY!

Products used:
Eureka still hasn't reached out to replace this junk vacuum ABSOLUTELY STAY THE $#*! AWAY FROM THIS COMPANY!!!!@

Service
Value
Returns
Quality
Thumbnail of user cherylm831
1 review
0 helpful votes
October 14th, 2020

They want do exchanges and they want send all of your items. I ordered 6 dresses only got 4. Emailed them several times about exchanging 2. They said we suggest you give them to a friend. Never would say anything about my other 2 dresses.

Tip for consumers:
DON'T USE THEM FOR ANYTHING. SCAMMERD

Thumbnail of user diannew3
3 reviews
2 helpful votes
September 28th, 2017

Purchased it, put it together, tried it, returned it.

I looked up reviews on amazon and they were good. Only 8% had 1 star and that was mostly for being corded. A few said "no suction" and that's what I found. I didn't try the hand-held vacuum so I can't speak for that but I can say I went over spots and the dirt just didn't come up.

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