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F1store.formula1.com has a rating of 4.1 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases.
This company responds to reviews on average within 21 hours
Having shopped there five times have got nothing but praise for them Excellent service always kept in formed regarding you delivery
I am going back and forward for 3 weeks with Customer Service on a Max V hoodie that wasn't stitched properly and came apart after 3 wears. Products usually good but if there is a product quality issue not identifiable immediately you could be in trouble as I am right now having passed the 45 day policy. No consideration given to a possible isolated quality issue but I am struggling with daily emails and phone calls at this point. If this was a local store I would get credit. All I am looking for is a replacement... How difficult is that?
From the plain to the insane. One stop shop for all things f1. Great choice of merchandise. Fair priced.
Hi Robert. Thanks for your feedback! We are happy to learn that you enjoyed working with us. We appreciate you taking the time to inform us. We sincerely appreciate your support and anticipate having more chances to keep you in the game. Sincerely, Morgan
I am going back and forward for 3 weeks with Customer Service on a Max V hoodie that wasn't stitched properly and came apart after 3 wears. Products usually good but if there is a product quality issue not identifiable immediately you could be in trouble as I am right now having passed the 45 day policy. No consideration given to a possible isolated quality issue but I am struggling with daily emails and phone calls at this point. If this was a local store I would get credit. All I am looking for is a replacement... How difficult is that?
Bestellen gaat super makkelijk. Alleen was de levertijd langer dan aangegeven op de site.
Caps zijn van een goede kwaliteit.
Hoi Wim. Wij betreuren het ten zeerste dat de levering niet naar wens was en stellen het zeer op prijs dat u dit onder onze aandacht heeft gebracht. We zijn blij om te horen dat het bestelproces eenvoudig was en dat de doppen zoals verwacht arriveerden. We hopen je in de toekomst bij het spel te houden. Met vriendelijke groet Morgan
The F1 Store is a paradise for Formula 1 fans. It boasts an extensive collection of merchandise, from team apparel to die-cast cars. The quality is top-notch, and the variety is impressive. Whether you're a die-hard fan or a casual observer, this store has something for everyone.
Hello Ezekiel, thank you so much for the kind words! We appreciate the nice comment, and can't wait to serve you again in the future! Have a great day! Thanks, Shane
On more than one occasion my orders have taken a long time to process without any communication. Shen I contact you I find out you no longer have my size. I've been given discount codes for the inconvenience to find these font always work
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered a shirt. Website easy to use. Dispatched and arrived quickly. Looks to ve good quality but it is a xmas gift so haven't looked too closely.
Hello Samantha. We are overjoyed to hear that your experience has been a great one, and we hope that your loved one enjoys their gift. We appreciate your feedback and truly look forward to having the opportunity to serve you again soon. Sincerely, Morgan
Happy with the official F1 products and price promotion. Reasonable international shipping cost. Fast and reliable delivery.
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shipping was relatively fast for an international purchase. Product was as described and wonderfully made. Will definitely make another purchase soon. :)
Hello Zoe, It is so wonderful to know you are enjoying your F1 gear. We love to hear your feedback and look forward to assisting with your future orders. -Madison
Easy to use website. Good selection. Buying for son who is a big guy so some products weren't big enough. Found some good picks he will be happy with...
Purchased x3 items and all arrived fast.
The package was neat.
I found it easy to find what I was looking for.
Ordering was quick & easy.
The price was good.
Delivery was on time.
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sehr schönes cappy ein Geschenk für meine Tochter. Paßt perfekt. Schnell geliefert. Gute Material.
Vielen Dank für das Feedback! Wir freuen uns sehr, dass Sie mit Ihrer letzten Bestellung bei uns eine so tolle Erfahrung gemacht haben! Vielen Dank, dass Sie sich die Zeit genommen haben, uns dies mitzuteilen. Courtney
Please with the products. Great quality and true to size.
Excellent customer service
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Nice website and easy to order. I love my hat! Go Mercedes!
Hello Veronica. We are happy to hear that you love your hat, and ordering got you to the finish line quickly. Thank you for your feedback, and we can wait to meet you on the track in the future. Sincerely, Morgan
I'm really disappointed with their customer service because my order number 193-5840-7219 is a month late and they haven't answered any of my emails. I submitted my order on the 22nd of October and I got an SMS that it will arrive on the 6th of November, but it obviously hasn't.
I tried to reach them via their web chat, emails, even via Instagram, but there was no answer.
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Marija,
I am truly sorry for any issues you've gone through with not receiving your order, and I would love to make this right! I have reached out to the email address used on your order, hoping I can further assist you. I look forward to your response! Thanks, Shane
Amazing delivery. Thank you. Arrived in time and when it was expected
Hello Sharon,
Thank you so much for the kind words! We truly appreciate your feedback as a valued customer, and we hope to see you again soon! Thanks, Shane
Just be careful to get the size right first time as it costs you to return the item and it costs you delivery again to reorder…. If I had known this from the start, then I probably wouldn't have ordered… but the 365 day return and reading the policy doesn't tell you about any charges!
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Perfect fit, great quality, and pretty quick delivery!
Thank you for letting us know about your fantastic experience! We are glad we could keep you in the game. Noah
I have become a regular customer and always buy my F1 merchandise direct from the F1 store - good selection of email inspiration and delivery and overall experience is always great.
Thank you for your positive feedback, Stuart! We are truly pleased that you have had great shopping experiences with us and that you took the time out of your day to let us know. Thanks again! Courtney
The shipping to Hawaii was extremely slow and one of the items was damaged.
* F1store.formula1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I only purchase REAL F1 quality products from F1 Store ensuring superior and authentic gear!
Good afternoon, Rhonda. Thank you for sharing your experience, and we are happy to hear the order was race day ready! Thank you, Jordan.
Within a day or two of ordering i was told its not available at the time. I still havent had an update 2 weeks later
Great fabulous clothes jacket to love the blue colour in the polo shirts
Thanks
Hello Trevor, Hello Trevor, Thank you for taking a few moments to express your positive feedback on your order. We are thrilled to know you are enjoying your jacket and polos. We appreciate you and look forward to providing the best service possible. -Madison
I made a good purchase
Thanks
ありがとうございます
I went shopping last year too.
I will buy again in 2024
Hello 友邦 辰, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Gain trust and grow your business with customer reviews.
Hi Stephen, thank you for your feedback, and we are excited to hear that we got it right. We look forward to working with you in the future for all of your race gear needs! Thanks again, Courtney