FabHotels has a rating of 1.21 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FabHotels most frequently mention customer care, and worst experience problems. FabHotels ranks 415th among Hotels sites.
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I had booked 4 rooms with fabhotel in Surat 3 months prior to my date of occupancy but last minute they call up and say that they have broken ties with the hotel where they had booked so either we go for another property which they give or they'll cancel our booking.There was a mass function in Surat due to which in such short time we were not getting booking in any other hotels and our preference was hotel near railway station so we agreed for them to book another property which is near railway station for that booking also they made us call them innumerable times and plead for confirmation of our booking they were playing cat and mouse game with us one person would ask to call another person and another would ask to call another person Finally they booked our room in Fabhotel Lotus but to our disappointment when we reached there 2 ladies alone at early morning 2.30 there was no one to help with our luggage,the receptionist was so rude with I care a damn attitude cream on cake were the rooms which were dingy, dirty with cobwebs,humid, bathroom with bucket which we would not use as dustbins in our house.We immediately left the property and messaged Mr Sanjeev and asked for cancellation and refund but to our despite we only received auto generated mail from them and no refund.Worst experience of my travel.Totally fraud and gives mental torture in dealing with them.BEWARE OF FAB.
The pictures of hotel and rooms shown all a mismatch to actual The hotel does not even have a restaurant but fab promotes them showing complimentary breakfast which the hotel buys from street vendors down stairs puts it clumsily in a beggars plate and brings to the room
The pictures of hotel and rooms shown all a mismatch to actual
The hotel does not even have a restaurant but fab promotes them showing complimentary breakfast which the hotel buys from street vendors down stairs puts it clumsily in a beggars plate and brings to the room
Products used:
Hotel room booking advertised by aggregator Fab hotels
Poor Coordination from the support team. Waiting for the Last 15 Days for the Refund still yet not done. Will not recommend
There service are suck. They never give you refund your deposit amount. The coordination between hotel and fabhotel representative is pathetic. Not recommended anyone
Products used:
Hotel room stay
I had booked 4 rooms with fabhotel in Surat 3 months prior to my date of occupancy but last minute they call up and say that they have broken ties with the hotel where they had booked so either we go for another property which they give or they'll cancel our booking.There was a mass function in Surat due to which in such short time we were not getting booking in any other hotels and our preference was hotel near railway station so we agreed for them to book another property which is near railway station for that booking also they made us call them innumerable times and plead for confirmation of our booking they were playing cat and mouse game with us one person would ask to call another person and another would ask to call another person Finally they booked our room in Fabhotel Lotus but to our disappointment when we reached there 2 ladies alone at early morning 2.30 there was no one to help with our luggage,the receptionist was so rude with I care a damn attitude cream on cake were the rooms which were dingy, dirty with cobwebs,humid, bathroom with bucket which we would not use as dustbins in our house.We immediately left the property and messaged Mr Sanjeev and asked for cancellation and refund but to our despite we only received auto generated mail from them and no refund.Worst experience of my travel.Totally fraud and gives mental torture in dealing with them.BEWARE OF FAB.
My recent experience with Fab Hotels was awful. The service was terrible, and after making the payment, customer support was unreachable. The promises made by the hotel and what I experienced were completely different. I wouldn't recommend anyone to book through Fab Hotels based on my disappointing experience.
We were unhappy with the hotel It was clean but ac wifi didn't work The washroom was smelling with sewage The hotel is far from attractions and no taxi service
Kindly requesting to all that use safely if u are willing to fab hotel
They cut amount from u
You will not get booked and then they have worst team they will tell u to wait till your death for refund there executive say they dnn have any senior. Worst hotel experience oyo is way better they do $#*!ups but they try to stay on there promise really got very disappointed for students i ll never suggest u they have worst app experience too. The ap get crash after payment
Products used:
Hotel booking
Never ever book hotels from them. It's cheating platform, advised not to book hotels from them. They will misguide, asked to pay money immediately, before even visiting the property, and when you reach and find the property is pathetic, they will ask for the proof, and even won't return your money.
Tip for consumers:
Never use this platform
Once in a lifetime experience
Products used:
No product used, but lost money for booking
Stayed at FabHotel Anjuna Beach Front... The hotel is located at the walking distance from Anjuna Beach. It is a good holiday resort in a budget price. Nice, clean room made of wooden. Had a pleasant experience with the hotel staffs. Definitely going to stay here if I come to Goa again.
I have made reservation one month back with good hotel and paid full reservation.
All off sudden they cancelled my reservation and allocated to bad hotel where no body gores
They do this in the last minute so that we don't have any choice.
There is not negative rating other wise it is -4 star
Never ever book with FABHOTEL.COM
Near to Railway station. Very easily we can reach from Railway station. Rooms are ok. Rrstaurent is ok
I booked a hotel room in Hyderabad with Fabhotels.
Hotel did not meet the expectation, that's a different story. My experience is with a failed transaction.
Money got debited from my bank account and bank confirmed that the recipient had received the payment.
I contacted Fabhotels customer care and it's a worst experience so far. They keep sending some automated emails and it looks like they simply don't want to listen to the customer complaints. I believe I won't get the money back from them.
I definitely sense a fraud here. Please do not book fabhotels chains by any cost.
I booked a room in prime jewel palace based on the rating of the hotel,the service was worst,the check in process was lengthy, there was no support from the hotel neither from the customer executive, the linen was not clean, even complementary things were given only on been asked, television wasn't working, the problem wasn't solved even after many complains,the fab hotel executives are not at all supportive, neither there was single assistance call from there side.
Tip for consumers:
Only book from the agents where there is best customer support, I experience worst service from fab hotels
Very disappointed with the response of Staff of fab hotels especially The Escalation Team, They only tried to cover up the flaws of their hotels, not listen to customer feedback or the experience, I advise not to book hotel through them, all property listed on fab hotels app are mostly fakes either by locations, amenities or Rooms, completely fake... Be careful
Sharing 2 pics which shows the room do not have even ac though I booked Executive room for my Family stay at Fab express Victoria in Baga(Goa).
I had booked 5 rooms through fab hotel customer care and made the payment also. But when reached the location hotel authorities denied accommodation saying that there is no agreement with Faab hotel. When I called customer care they said there is no other room available and they will refund the amount. Since it was long weekend there was no room available nearby hotel and finally I was forced to pay double amount for a sub standard room that too also in midnight. So never ever book through Faab hotels. I never see such irresponsible people and they will do anything for money
Fabhotels are totally scam. Different pictures on websites and cheap property in really.
They do not refund. They will just deny
This was my first experience with Fab hotels and I can say this with all confidence that I will NEVER recommend your hotel to anyone ever!
My booking was confirmed 2-3 weeks before our trip and yet when we reached our stay we had problems regarding getting a good room. All rooms offered were ones where there were no windows or where windows could not be opened at all. The hotel was itself so remote, inspite of clearly mentioning in the hotel card that it's near MG Road. Each trip to the center of the city costed us 1400 bucks as we were a large group of 9 people requiring 2 cabs. The hotel itself had rooms in third and fourth floors and there were no lifts in the building. The steps were extremely steep and this was a big problem for both my husband (age 65) and myself.
I would hate to imagine anyone having to go through this ever again. Just not worth the effort and money.
I have booked the room through the fab online and went to the property and the hotel says they have no rooms available and they said they informed fab about don't book rooms. We called the customer service and they said no newer by hotel and will cancel the reservation and ac day after I get an email saying I didn't show up at the hotel. Very bad and they didn't cancel my reservation. Very bad service.
On 24th September, spoke to Fab Hotel Vivek ji through call. I had booked at Fab Hotel Mancheswar from 28th September to 3rd October. But due to some reason could not go to Bhubaneswar. On 28th, when I called Morning Fab Hotel 3 to 4 times, the call was not connected. After this I had to go to the direct app and cancel the booking so that you and I do not suffer any loss, but I did not get any update regarding the refund. I pray you. Please return my refund to me otherwise I will have to take legal action against your app Fab Hotel.
Booked FabHotels for the first time. I am impressed. I would rate it as one of the best budget hotels in Connaught Place. Amazing location in Connaught place. The hotel is so rightly located that one can easily reach anywhere in Delhi. Had a smooth check-in. Everything here was good. The interiors and the ambiance. Cleanliness was up to the mark. Staff and services were just perfect. The complimentary breakfast and wi-fi made the stay more enjoyable. I have been to Delhi a couple of times and have stayed in multiple hotels. But it has been my by far the best budget stay in Delhi. I will highly recommend this hotel in Connaught place, Delhi. If you are looking for a good hotel on reasonable price.
Nice Hotel. Breakfast is also good! The rooms are nice. Brilliantly located, pleasing staff and consistently great customer experience are the hallmarks of the hotel, In short, had a great stay at a very good price.
I booked a hotel from FabHotel app and paid in full as advance. Upon reaching the hotel for check-in I was told that this hotel is no longer affiliated with FabHotel. This had been the case for a few months, and they still have the hotel listed on their app for people to book.
Long story short, we were denied check in even though we paid in full. The FanHotel customer service helpline was of absolutely no help. It ruined our trip and moreover they took 5 weeks to refund our money.
Absolutely horrible experience and I really believe it is a scam operation on many levels. Please stay away from this chain.
Tip for consumers:
Stay away from this chain
Products used:
We were denied checkin
Have booked the hotel from this FABHOTELS.com, when visited the hotel, the hotel person said they never know this FABHOTELS and never let us in. We have to pay extra to get hotel in else where. They are also no refunding my advance payment.
Tip for consumers:
Don't book through website or app, they are cheaters.
Products used:
Hotel booking from fabhotels.com
I had booked a stay at FabHotel RakaInn in Ashok Nagar at Prayagraj from 28th Sept 23 to 01st Oct 2023. Upon reaching there, the Manager informed that there is no booking in my name and the hotel is full. He then offered a room in another hotel in Civil Line area of the city, which was a smaller room and not convenient for my purpose. I therefore asked to cancel the booking at Raka Inn and asked Fabhotel to refund my advance, which they said they will look into. I have called them several times till now, however, the advance is still not refunded. They do not pick up the phone now. Moreover, their site shows that I have cancelled my booking at the Civil Lines place, which is factually incorrect. They had also confirmed my booking earlier in an incorrect name, which they corrected later at my instance.
Products used:
NIL
I dont even want to rate one star
I had a worst experience staying in hotel Aashraye. Please don't use Fab hotel as they have bunch of worst hotels in their application as it seems very nice in pictures but once you reach there you will get the worst feel ever as room stink badly with ruptured walls, Dirty linen and drainage problem in washroom.
Please never go for Fab Hotels.
Tip for consumers:
If I get solution for my query then definitely I will share reviews for this website positively.
Response awaited..
Products used:
Room (Hotel Aashraye)
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