FansKiks

Purchased Ohio State black sole sports shoes. Scarlet and Gray colors were aweful. More like periwinkle blue and dark pink. Yuk.

I wish I would have never used this company. I placed an order and 2 weeks later still have no shipping details and it's IMPOSSIBLE to get a straight answer from customer service. They will not let me cancel or give me my money back. I have to now take a lose on 69 bucks.It's sad. I'm very angry and disappointed that this is what's going on.

Sneakers do not look like they do online, cheap and poor quality. Largest size (14) too small. Cost $21.00 to return, only credited a portion of what I paid (not full amount) despite the sneakers being returned in the exact same condition in which they were received. It took close to 30 days to receive a partial refund and several emails. Fanskiks' management was not concerned with this customers satisfaction.

If you get a product from them and you are not satisfied with it, warning that returns and customer service are TERRIBLE! The products come from China, then if you want to return it, you pay to ship it to Canada- very expensive, plus you lose 15% restocking fee. The product was advertised as KC Chiefs, but isn't KC Chiefs, it just says KANSAS. Even the color wasn't correct. Quality was also terrible. Guessing they don't have rights to use KC Chiefs words & colors, so this is the China solution for it!

Shoes are really cheap. Started falling apart after 2nd time wearing them. Company claims they will accept returns or do exchanges but that is not true. They will not respond or help you in any way. Stay away, garbage products and horrible customer service.

I have 2 issues with my recent purchase.
1) expect to wait 2-4 weeks to get your product. I ordered mine 2 weeks before going to a sporting event and expecting to wear these. No, they took over a week to make them and another week+ to get them delivered
2) despite their website having a big not on 90 day returns and worry free shopping, that is misleading. They do NOT offer any money back returns, only size exchanges.

Total scam! Look at the website - no phone number or address listed!
They take your credit card and money, and do not ship the shoes, and there is no way to reach them. The "contact us" section is also a scam - they do not respond. The quotes 5-7 days is also fictitious.
Protect yourself and your money, and DO NOT ORDER FROM THIS SCAM COMPANY!

I ordered My 11 year daughter a pair of shoes prob a little over a month ago still haven't received any notification on them and when trying to contact no phone number only email iv emailed them twice with no response started to feel like I got scammed I don't recommend using them at all 0 put 5 stars

Man! Wish i would of read these reviews before ordering! Pure scam damn.They even got me for another 14.95 for faster shipping! 6 Weeks later still nothing. If your reading this do not order from this company, you will be ripped off!...Soooo...guess what was on my front step today! The Ohio State buckeyes sneakers (chucks) I ordered in november! Couldnt believe it! I was afraid to open them!...they were perfect! I can hardly believe I am typing this now, but they still burned me for the expediated shipping dont know if I would use them again but I thought I owed it to you and them to edit this review, the colors and size were fine they look great just the shipping was awful and I didnt know i was ordering from over seas

I ordered a pair of sneakers on July 29 2020. To date I have not received them after paying express shipment costs. I have sent several inquiries without answers. Starting to believe this is a bogus company and I got ripped off. I am a disabled veteran with limited income. Buyer beware

Didn't expect much from the shoe to be honest for the price... but when I received my shoes, "san diego padre" the shoes where yellow and olive green, not yellow and brown as shown online. Contacted the company and basically was told sucks to suck, worst customer service ever, I can return them which I have to pay to ship and a restocking fee... so I may get 40 back out of my return which isn't what I ordered. Tried calling company never got a response to multiple messages and the email responses where openly stated we don't have that color this is the closest we have... so misrepresented product that I can do nothing with... no offer to change shoe types for material color changes or anything, told me their return process or I could keep them with a sorry you had a bad experience but literally felt like a auto response. Not a bad scam, shoes are the cheapest made shoe I've ever seen (given 80 bucks for a custom pair of team shoes didn't expect much quality) but they aren't even the right color so either way per pair of maybe 10 dollars shoes they are guaranteed 30 bucks even if product returned and no one to answer for the errors except a return address.

I purchased some Dallas Cowboys boots from them for as a gift but realized they would be too big and possibly heavy so I requested to cancel my order the very next day. My order had not been processed when I requested to cancel the order and I got a return email stating they will contact me to process my cancellation. Instead 4 days later I received an email with shipping details. When I contacted FansKiks again, they apologize and said I can return them but I would be responsible for the shipping cost plus the 15% restock fee even though I requested to cancel the order before they processed it. There was no point in returning the boots since I would be paying the same amount that I paid for them just to return them. So when they say customer service is their priory and if you don't love their product you can return them, that is nonsense. If customer service is a priority, they would of canceled my order and not ripped me off by forcing me to go through a return process which they already knew I wouldn't do because the cost would not make sense since they are based out of Canada and I am in the United States. Don't purchase from them because aside from their customer service being shot, the boots look like a fake version of Dr. Marten's and not even made to decent quality. Save your money and buy from a repetible company. Believe the reviews because if they were any good they wouldn't have 2.5 Star ratings.

Over 5 weeks. Lame excuses. Fine print. They better be worth it as they were supposed to be a gift. Paid extra for express delivery…stay tuned!

I bought a pair of Cleveland Brown tennis shoes for my boyfriend for his Birthday I ordered them 2 weeks before his Birthday and even paid the additional shipping to have them shipped on time since it was the holiday season. The shoes came after his Birthday and even after Christmas after paying an additional $15 for the express shipping. Upon getting the shoes they were in a what appeared to be used torn plain white shoe box and looking at the shoes they are super light have like a plastic on the bottom like that of house slippers. I paid about $70 for these shoes and that doesn't include shipping nor the additional shipping I paid for. I than contacted their support team which says they return your emails within 3 business days and it has been over a week and still NOTHING. I wish I still had the box to share pictures of the box because really even after ALL OF THAT I would have quietly accepted a return but after receiving NO customer support I am now beyond furious and still have to find a COMPLETELY different gift for my boyfriend.

Ordered a pair of Kansas City Chief's youth sneakers, paid 15.00 for express delivery and it was 6 weeks before I received them. The shoes were very poor quality and did not look were not true to size, much smaller than the size I ordered. There was no receipt or invoice included in the package so I had to email asking how to return for a refund. They suggested I give the shoes to charity and send them a receipt for 50% refund. I declined and they sent me an address to send them to and informed me there was a 15% restocking fee plus I had to pay 22.00 custom fee! Not sure I will get any money back or when. Bottom line, DO NOT BUY FROM THIS COMPANY!

Do not order from this company. It takes FOREVER to receive anything. Did not get our package in time for Christmas( ordered weeks and weeks ago)

Impossible to get any service, no one ever gets back you. Paid expedited shipping and it took 4 weeks to get my shoes! I didn't get them until I disputed the charges on my credit card then amazingly I received the shoes 2 - 3 days later. Totally not worth what I paid. Lesson learned

Don't order from Fanskiks. I have placed an order since November 16, it was a present for Christmas, and I have not received the shoes yet.

I was a little skeptical about buying shoes online, but these ones were just perfect. Great fit, very comfortable and they are a real head turner. Had 2 random people ask me about them on the first day I went out with them.

Although it took a bit longer to get them as expected, I understand because of the virus outbreak. Once I received the shoes I was very happy. The quality was better than expected for sure. I've purchased many pairs of shoes online, and this is in the top 3. Highly recommend.

Got the low tops and boots and both were fantastic. Well worth the wait, as they took about 2 weeks to reach. That is the only downside. I would opt for the express shipping which is pretty reasonable over the free shipping with is pretty slow.

When I ordered my San Francisco giants shoes, I had no idea they were coming from China. My heart sank and I prepared myself to either have them disappear or to be disappointed. Surprisingly, the shoes arrived in about 3 weeks, fit well, and look just as described. There are exceptions to every rule!

I bought a pair of running shoes for my nephews who is in the UK. I messed up and placed the order with his UK size instead of using the equivalent US size. We only discovered the problem when he received the shoes in the UK. After explaining the problem to FansKiks they sent him a new pair free of cost. He adores the shoes, but more so because the company was so kind to ship him a new pair all the way to the UK.