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FiresideSolutions has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. FiresideSolutions ranks 19th among Fireplaces sites.
I purchased a custom fireplace door from this site which claimed 2-3 weeks for delivery. I was told every week by Marko Posavac production was running behind. I ended up filing claim with PayPal after 6 weeks. This site only takes PayPal so good luck getting your money back. PayPal doesn't refund custom orders even if the seller did not deliver item. I'm out almost $2k, never got door, and now can't get a return call. Beware and do not order from this website.
I purchased a custom fireplace door from this site which claimed 2-3 weeks for delivery. I was told every week by Marko Posavac production was running behind. I ended up filing claim with PayPal after 6 weeks. This site only takes PayPal so good luck getting your money back. PayPal doesn't refund custom orders even if the seller did not deliver item. I'm out almost $2k, never got door, and now can't get a return call. Beware and do not order from this website.
Same with me. Ordered a screen over 6 weeks ago... took my money but now no delivery and wont return calls or emails!
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