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  • First Class Herbalist Oils

Overview

First Class Herbalist Oils has a rating of 2.65 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about First Class Herbalist Oils most frequently mention credit card problems. First Class Herbalist Oils ranks 82nd among Aromatherapy sites.

  • Service
    3
  • Value
    2
  • Shipping
    3
  • Returns
    2
  • Quality
    3

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I'm disputing this with my credit card company will see what happens but they are a total scam not legitimate
  • CBD oil is the last ingredient on the list, right next to the dyes.
How would you rate First Class Herbalist Oils?
Top Positive Review

“Works for me”

Donna R.
3/4/22

The only reason that I ordered cbd was because I accidentally let my medical marijuana card expire. So, while I was waiting for the process to get my card, I ordered these, saw the fine print and was able to cancel before charged. They have absolutely helped me.

Top Critical Review

“You will regret trying their product: stay away”

Bill W.
1/11/20

As reported elsewhere, they apparently have small print that 14 days after your first trial order is placed you will be auto billed twice for $89. I couldn't believe it. I hadn't even received my 5 plus 2 trial, which also was deceiving including the 7.95 shopping scam others mentioned. The CBD is clear (filtered) and I can't tell yet if it works. The scam is unforgivable! Makes me sick to be a victim and ruins my whole outlook of buying online.

Reviews (51)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (8) cbd oil (4) customer service (2)
Thumbnail of user billw635
1 review
12 helpful votes
January 11th, 2020

As reported elsewhere, they apparently have small print that 14 days after your first trial order is placed you will be auto billed twice for $89. I couldn't believe it. I hadn't even received my 5 plus 2 trial, which also was deceiving including the 7.95 shopping scam others mentioned. The CBD is clear (filtered) and I can't tell yet if it works. The scam is unforgivable! Makes me sick to be a victim and ruins my whole outlook of buying online.

Thumbnail of user gartht8
1 review
11 helpful votes
January 11th, 2020

I should have read the reviews before ordering from this company. They sent me the 4.95 test bottle and then like the others two weeks later they charged me $89 for it. I called them they claim it was in the small print. I asked them for the website he could not give me the website so that I can read the small print so I still don't believe it's there. I'm disputing this with my credit card company will see what happens but they are a total scam not legitimate

Thumbnail of user silviam60
1 review
7 helpful votes
January 23rd, 2020

Unfortunately looked into this site and unbenounced to me they charged me for products I never ordered. I called immediately and was assured that I would receive my money back. It's been several days now and one of their representatives Marianne, has been rude and very unprofessional and claims that I made this order. The biggest problem is she kept telling me that I needed to read the fine print. I will be reporting them to the Better Business Bureau (as many others have). Buyer beware! They are a scam!

Thumbnail of user donnar1616
2 reviews
0 helpful votes
March 4th, 2022

The only reason that I ordered cbd was because I accidentally let my medical marijuana card expire. So, while I was waiting for the process to get my card, I ordered these, saw the fine print and was able to cancel before charged. They have absolutely helped me.

Products used:
Cbd gummies and cbd full spectrum oil.

Service
Shipping
Quality
Thumbnail of user lindal1147
1 review
5 helpful votes
January 21st, 2020

Made an order on Dec 2nd 5 days later they took 10.95 out of my account. Even asked when placing order if they would be taking any more money out of my account. But they did. So they ended up give me 22.45 for refund, im still out $16.54, to which they told me. The amount refunded will be based on USD and any foreign currencies are based on an approximate daily exchange rate. I call bull$#*!

Thumbnail of user heathera198
1 review
4 helpful votes
November 27th, 2019

Do not fall for this! Same trouble as everyone else. Did not see where it said trial offer and charge $89.95 after 2 weeks. Disputes dont seem to help. There has to be something we can do to get our money back from these con artists! They use a different name when it takes money out of account also! Tried fighting it for 2 months with no results! The CBS oil doesn't work either.

Thumbnail of user amyh607
1 review
7 helpful votes
March 28th, 2020

They tried to charge me 209. For 3 bottles, and cream and oil that I didn't order either. However, 5 minutes after that transaction, I got a notification from my bank about possible unauthorized charges. So glad my bank caught it! They still sent the products and they were totally ineffective! Luckily, they can't keep sending and billing me for automatic reorders! Run from this sorry excuse for a company!

Thumbnail of user rickf195
2 reviews
4 helpful votes
March 6th, 2020

Stay away it's a rip very poor product & prices are misleading they ship stuff not ordered.
Poor packaging - mine arrived dripping wet in the inside.

Thumbnail of user georgeg480
1 review
6 helpful votes
December 11th, 2019

Look for the small print, if it even exists. You purchase a product to try it and then you receive products you didn't order. And, you are on a recurring charge that you must cancel to prevent further charges. Total scam! Multiple names and locations (in Utah) and you end up talking with someone out of the country when you try to follow up. In addition the product didn't help with pain relief, which was my reason for trying it.

Thumbnail of user richardd1058
1 review
0 helpful votes
May 12th, 2020

Like everyone else, I bought as it appeared legitimate, with Dr Phil and Dr Oz standing by the product. I didn't for a trial, but have now been billed $89.85. The trouble is they have locked my bank account, which during the pandemic is causing serious problems. I waited 120 minutes to reach Loss Prevention yesterday, 90 minutes on Sunday and have so far waited 60 minutes as I type. My branch can not unlock my account. So I am in a pandemic with no access to my bank account because of these vile scumbags.

Like everyone else, they told me I had agreed to a trial, but the website now gives a 404 error, so I can't prove anything.

If my bank doesn't reverse the charge I will drive to Utah when the pandemic lifts.

Thumbnail of user peggye37
1 review
5 helpful votes
December 10th, 2019

As someone else stated, I ordered this because it indicated it was endorsed by Tom Selleck but I got a screwed up mess, was overcharged & got another order! I did call & get removed from auto ship, but am still stuck with a useless product. I used it daily for a month as recommended and could tell no difference. Felt very put out by the false advertising gimmick about Tom Selleck!

Thumbnail of user williamj601
1 review
0 helpful votes
April 16th, 2020

Add stated buy 2 cbd get 3 free total 5. You will only get 2 add is not true.! Very misleading. I should have known it was a scam without address or email or phone # on and oil when you call they will tell you pinch wrong button

Tip for consumers:
Do not buy scam

Products used:
CBD 1 oz

Service
Value
Shipping
Returns
Quality
Thumbnail of user jillf302
1 review
3 helpful votes
February 29th, 2020

I ordered 10 bottles of first class cbd gummies believing the reviews on their site! I believe these are some of the worst on the market. I also believe they are acting in a fraudulent manner. CBD oil is the last ingredient on the list, right next to the dyes. The gummies have a miniscual amount of the cbd and they definately DO NOT WORK. As far as the guarantee... been trying to get it for 6 months... they will not honor it!

Thumbnail of user maryf1418
2 reviews
1 helpful vote
March 1st, 2021

I purchased hemp gummies to which the price was not clear right from the start... from US$37 to almost Cdn$400 billed on my credit card. Product does absolutely nothing it claims it does which is help with insomnia & digestion, etc. Gummies are just a whole lot of sugar! DO NOT BUY!

Thumbnail of user gerryf27
1 review
3 helpful votes
December 16th, 2019

I ordered the trial $4.95 pain rub. I have a pinched nerve in back of neck, rotator cuff and lower back stiffness. Yea I'm a mess even though I continue to weight train. The pain rub does relieve inflammation but I have to apply it often. I emailed a few days after receiving the product to make sure I wouldn't get billed for $89.99 reorder. After a month I've not been charged and still have enough to last another month. I don't understand all these complaints. It's a good product and people need to be smarter about canceling reorders. I will reorder when I need to.

Thumbnail of user budo10
1 review
3 helpful votes
December 19th, 2019

Like others, I was charged $207.00 for a trial that I assumed was for 3 bottles of CBD oil for $39.00. I received five bottles of worthless 100mg oil and a small jar of a topical cream. A phone call proved worthless as I'm still waiting for a refund since September.
The best course of action for us all would be to file a complaint with the Utah State Attorney's Office and hope they will put an end to this company's fraudulent practices.

Thumbnail of user victoriam410
1 review
2 helpful votes
May 21st, 2020

If your reading this review then I hope it's not to late
Don't buy from this company because you'll get ripped off!

Thumbnail of user aijap
1 review
3 helpful votes
January 5th, 2020

I bought first "free" trial and was charged after 2 weeks $89. I can not cancel my "membership" online and my call have not been answered. I presses on the ad where it said no membership required! Ridiculous lies!

Thumbnail of user charleneb76
1 review
6 helpful votes
December 23rd, 2019

I was charged $89.95 3 times for trials that were only supposed to be for the shipping costs of $4.95! Either I didn't read the fine prints or there was actually none, buyers beware! I'm in the process of calling the bank to see if I'm able to recoup any or all of money or at the very least to ensure no more cash is drained from my account. YOU ALL HAVE BEEN WARNED!

Thumbnail of user susanz119
1 review
4 helpful votes
February 8th, 2020

They hit my account for $199.96 for some gummies I only had to pay the shipping of $4.72.
They refunded me half ($99.98) but no more.
Please be careful!

Thumbnail of user marciam142
1 review
3 helpful votes
January 20th, 2020

1st, the cover is the offer looks like it's coming from CVS. THEN, I declined the second offer, they didn't offer a "review your order" but just charged shipping for both! I read and reread if this was one of those automatic reorder scams and didn't find ANY fine print about it. I immediately emailed them explaining how I was charged for an offer I declined and requested my entire offer be canceled. They did respond, indicating it was a "subscription", canceled my order but NO refund since it was for shipping and not the product! Unbelievable!

Thumbnail of user alexas61
1 review
1 helpful vote
May 5th, 2020

I need to cancel my subscription that I know they are automatically going to send me and charge me for. I will fight with my bank until the end of days if you send me anything. You have no way to cancel that I can find. If anyone has information on these people please let me know

Thumbnail of user larrym519
2 reviews
2 helpful votes
December 7th, 2019

Scam! Take your money and don't deliver but claim product shipped. Plus all three calls to them so far were answered by foreigners, thought they were in Utah or some Western state.

Thumbnail of user marym1834
1 review
4 helpful votes
December 9th, 2019

Same as rest on here. Trial of 39.95 charged in same day for 209.00. Also roped into a cod crime for 7.95. Was on a page that had no out. I called bank within minutes and disputed transaction and cancelled my card so they can't keep charging me. I am hopeful my dispute will stick.

Thumbnail of user chrish1453
1 review
0 helpful votes
May 1st, 2020

A while back, I promised myself to check all reviews on anything I ordered online. Well, this one claimed to be endorsed/or owned by
Clint Eastwood, so I didn't bother. Now I am paying for it, do not order from this shameless company, everything about it is deceitful.

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