• Fountains

Fountains

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Overview

Fountains.com has a rating of 2.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
7
See all photos
How would you rate Fountains?
Top Positive Review

“I'm very happy with my purchase and have received numerous compliments from clients!”

Adom W.
4/20/23

I was looking for something unique and eye-catching for my gym's entrance and found exactly it at Fountains.com. Their selection of water fountains is impressive, and the one I purchased has exceeded my expectations. The quality of all fountains are exceptional, and this is low-maintenance, which is great for a busy gym. I'm very happy with my purchase and have received numerous compliments from clients who love the calming effect it has.

Top Critical Review

“Rain curtain rusted, eye sore in less than 1.5 years horrible customer service”

Dr M.
10/15/23

Purchased a rain curtain for $11k black with lights for new home courtyard. Installed 10/21 Started rusting at edges within the first year. Contacted company via email many times with no response. Months went by. After calling and live chat finally got response to send pics which had been sent with all emails. Then lead team builder responded to severe rusting by stating stainless steel does not rust and resealing should be done. In a year? And never told this at purchase. Then 1.5 years pump died. Nightmare to get out. Side panels all rusted, screws rusted and can't get out. Still no resolution from company. Huge eyesore in our courtyard. DO NOT PURCHASE THIS ITEM! Not at all worth the money craftsmanship is horrible!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user printingteevision
4 reviews
0 helpful votes
April 20th, 2023

I was looking for something unique and eye-catching for my gym's entrance and found exactly it at Fountains.com. Their selection of water fountains is impressive, and the one I purchased has exceeded my expectations. The quality of all fountains are exceptional, and this is low-maintenance, which is great for a busy gym. I'm very happy with my purchase and have received numerous compliments from clients who love the calming effect it has.

Thumbnail of user stevejohns463
2 reviews
0 helpful votes
November 27th, 2023

Fountains.com exceeded my expectations with their water features and fountains. Exceptional quality and variety. Their educational program provided valuable insights, enhancing my appreciation for beautiful water designs. Highly recommended!

Thumbnail of user drm230
2 reviews
0 helpful votes
October 15th, 2023
Verified purchase

Purchased a rain curtain for $11k black with lights for new home courtyard. Installed 10/21 Started rusting at edges within the first year. Contacted company via email many times with no response. Months went by. After calling and live chat finally got response to send pics which had been sent with all emails. Then lead team builder responded to severe rusting by stating stainless steel does not rust and resealing should be done. In a year? And never told this at purchase. Then 1.5 years pump died. Nightmare to get out. Side panels all rusted, screws rusted and can't get out. Still no resolution from company. Huge eyesore in our courtyard.
DO NOT PURCHASE THIS ITEM! Not at all worth the money craftsmanship is horrible!

Thumbnail of user fountains739
1 review
0 helpful votes
May 21st, 2023

I got a custom fountain from Fountains, and I couldn't be happier. They made exactly what I wanted, and the price was amazing. The fountain looks great in my garden, and it didn't cost a fortune. Fountains is the best place to get a custom fountain in the USA without spending too much.

Thumbnail of user johnb12901
1 review
0 helpful votes
April 15th, 2024

Ordered a $17,000 fountain. Had to spend hundreds more to fix manufacturing errors. Parts are failing after less than 2 years. Company won't stand behind their product. Have to spend another few hundred to fix current issues. Buyer beware.

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