• Geetahair

Geetahair

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Overview

Geetahair.com has a rating of 1.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
1
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How would you rate Geetahair?

Reviews (6)

Rating

Timeframe

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Thumbnail of user laurenem16
1 review
0 helpful votes
April 15th, 2024
Verified purchase

I placed an order for a wig on March 31st. It was for a precut wig and they stated it would be delivered 5 to 7 days after purchase. I still have not received my wig and there isn't any update on the shipping. Please advise this company is a scam. They act friendly but in reality they don't care. I will be disputing this charge with my bank as fraud

Thumbnail of user shaneisham
1 review
1 helpful vote
November 27th, 2023

As a professional who has been providing hair services for years, please beware of this company as they false advertise and will not issue you a refund, in stead they email back with many excuses

Thumbnail of user miabstar22
1 review
0 helpful votes
September 18th, 2023

It took about a week n half only because a flight was delayed. Hair is soft and true to length. No smell at all! Preplucked as well.

Thumbnail of user michellebaub
1 review
1 helpful vote
December 29th, 2023

I ordered a brown wig and they sent me an awful shade of blonde which was wayyyy different than what was pictured. I email them about returning it and they pretty much refused saying it would cost me more to pay for shipping back to china then it would to dye it. I told them I have never dyed a wig before and wasn't comfortable doing so and they again refused the return and only issued a $50 refund for a $300 wig. They also deleted my review on their website which I find shady as well. I am left with a wig I will not use…

Thumbnail of user deborahh2632
1 review
0 helpful votes
March 8th, 2024

I'm not new to ordering wigs online and for as many wigs as I've ordered, I should've been keeping a list of companies I like and to avoid. Geeta Hair is one of those company's to avoid! I ordered a wig before that was supposed to be blondish and asked for a picture before it was shipped, which I've done before with other companies because I'm a natural redhead and can't wear dark hair. Well, they sent the picture, which was wrong and shipped it anyway, and refused to issue a refund. This time, I tried to cancel the order before it shipped the very same day I ordered it and they gave me this song and dance about it being customized for me, which is a lie, then after about 10 emails, said it was at the airport ready for shipping. Good thing I had the forethought to pay thru PayPal, who offers buyer protection, and will issue my refund! I dodged a bullet that time. I tried telling them that people are more willing to do business with you if you're honest and that I've canceled wig orders before and still do business with that vendor in the future because of their honesty.

Thumbnail of user nelles5
1 review
4 helpful votes
March 27th, 2023

I ordered a 22in colored Jerry Curl unit from this company in good faith. I have my go to places but I saw an advertisement and wanted to try a colored curly wig. I went through the whole stages of prepping and preparing and went to wash the wig. And it completely matted. Due to my experience with hair companies I just tried to detangle and condition because sometimes it's the buyer. But the actual hair on the lace came out beautiful and never tangled the hair on the wefts were matted completely. I went to file a claim and email them to resolve the issue and they only wanted to offer 30 dollars for a wig that was supposed to be worth 208. If the whole wig was matted or tangled I could understand it being used error, but I genuinely believe they put better quality hair on the lace than the rest of the wig. And then said it was user error. If that was the case why only one section of the wig not tangled and the rest is? I can admit as a consumer if I did anything wrong and take the L. But the company clearly doesn't care and wants a profit. The hair also has black tips and the end as if the hair was burnt? (Over processed) I would never buy from this company again and I feel bad for other new places who want to sell something of quality because I will be sticking to my usual companies due to this experience.

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