Amazing products guys, Huusk is a great brand that produces high-quality knives. Good knife I have ever used.Quality of knife was better than expected at that price, It was very simple to chop up some meat and vegetables. Pleasant and practical.
I've ordered 1 knife and when the payment went through the order came back on the screen showing that I had ordered 4 knives & 4 knife cover USD 155.53. It directly charged to your cc and there is no way for you to check on the summary before confirming the order. I immediately contacted their online chat to make an amendment & was told that the order had already been packed and shipped so they were unable to cancel it. What a rubbish excuse! Packed and shipped within seconds? I sent an email to them asking questions and asked them recheck and after 10 days there are no reply from them at all. Google search Huusk many times and it seems like many of the good reviews are fake review and it is a SCAM WEBSITE! Please beware of it and DO NOT buy from them.
Dear Rach,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
I finally got my Huusk knife! I encountered some problems like wrong quantity in the final order and delay in the shipment. I called up their customer service and I was assisted by Maria. She assured she'd help me and she'll make the necessary adjustments. The knife arrived after 2 weeks though, but once you see it, you will be amazed with its shape and appearance. It comes in a leather jacket which adds to its uniqueness.
Thanks so much for leaving such kind words Reba! We are happy your purchase with us went smoothly.
Would you mind sharing our name with your friends and family? We'd love to provide them with great service and work with more awesome customers like you!
Thanks so much again, and don't hesitate to share through the link below.
https://huusk.com/?vndr=reputation
Huusk looks intimidating but it it's the best knife I've ever had. Bought it to hopefully use as a camp kitchen knife. I cut everything with it now. Cuts through meat, splits bone and can even thinly slice tomatoes and cucumber. A great piece!
Do not buy from this company. I ordered 1 knife and when payment went through the order came back on the screen showing that I had ordered 6 knives & 1 block over £160 for what I thought was 1 knife. There was nowhere on their website for me to amend my order. I immediately contacted their on line chat & was told that the order had already been delivered so they were unable to cancel the items I hadn't ordered. Absolute rubbish! I received an email from them to say if I removed my dispute with Paypal that they would resolve immediately, 2 weeks later no refund and no updates and not even an order confirmation. Please do not use this company.
Dear Gina,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.
Provide us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
Huusk is my first Viking knife. It came surprisingly good. With a good size and nice grip, this knife is very versatile. It's quite sharp, but also thick enough that you can be rough with it.The only thing that could've been better is probably the sheath. But still 5 star.
Hello Kevin,
We can’t thank you enough for the kind words about our product/service. Your review means a lot to us and lets us know we’re on the right track!
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a nice day!
Happy to buy myself a Huusk knife. I am a simple home cook who is appreciating an upgrade in kitchen knives. Glad and satisfied with the knife's quality and design. Makes preparation a lot more convenient because of the ergonomic design for grip. I totally recommend!
Hello Marie,
Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our Huusk knife.
We find it to be a favorite among many of our customers.
Have a great day!
I am not a chef nor a knife expert but this knife just works for me. Stays very sharp and has a great balance so it feels good in the hand. It came in perfect because of its leather sheath, so my knife is very safe.
It was so lovely hearing from you Sylvia, thank you for all of the kind words. We really appreciate your service and feedback. Please don't hesitate to reach out should you have further concerns, questions, or comments to share!
Wow, this knife is just the perfect size I want. Very well-made blade. Razor sharp right out of the beautiful box which comes with a carbon steel blade. Looks this will last a long time—hopefully. Thanks, Huusk.
We ordered this knife for our son. They messed up the order and did not send it, so our son believed that we forgot to send him a Christmas present. Going back to the company with the order mess, we found out that theses knives come from a China not Japan. Tricked once …will never get tricked again.
Hi Marta, thank you for reaching out to Huusk.
Your concern is our top priority. We feel that our customers should know the manufacturer of the products they're ordering from us.
However, since the process consists of many different steps, the design might be done in one country, the manufacturing in another, and the storage of the items in a completely different one.
When you receive an item from a different country, such as China, it is only because this is the closest warehouse we could find that provides the product.
Those who want to know more about the manufacturing and purchasing process are invited to check out: https://huusk.com/terms
We are sorry if you felt misled in any way. Are there any other issues we can help you resolve at this time?
"
I ordered a Huusk knife and paid full price. I gave the knife away as a gift. I then received a phone call offering me another knife at half price and they would also include a leather sheath at no extra cost. I accepted the offer. In a few weeks I received the sheath, no knife and my credit card was charged $24.00 CDN. I have since incurred $16.00 LD telephone charges trying to track down the missing knife. I have received Zero satisfaction from my numerous email questions. Without a doubt this is a very poorly run company that does not even attempt to deal with a question from a paying customer.
Hi Bil, we sincerely apologize for the delayed response. We understand that you did not receive your knife and we will help you with that. To do that, please provide us with your email address and/or order number. Once we find your order, we will then refund or replace those missing knives depending on what your preference is. You can also email us directly at reputation@huusk.com. We'll wait for your response and proceed from there.
This is my first Viking knife. Huusk came surprisingly good. With a good size and nice grip, this knife is very versatile. It's quite sharp, but also thick enough that you can be rough with it. The only thing that could've been better is probably the delivery period, best if it was faster. But still 5 stars.
Hello Boyle,
Thank you so much for this review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Have a nice day!
My knife still got a good sharp edge on it. The weight is about 240 grams, perfect for me. Use it everyday and preparing food has gotten more exciting because of the ease of use of this ergonomic knife.
Hello Dalton,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Have a great day!
My transaction with Huusk from start to finish was smooth. I got the knife which was nicely placed in a beautiful black box. The knife itself is made of fine stainless steel and a wooden handle. Fantastic! So happy with it. I totally recommend.
Thanks Will, we enjoyed knowing that you were satisfied with your purchase. Please let us know if you have any other comments, questions, or concerns. We are here for you anytime!
Ordered the knife and got it within a week. Love the knife. Ordered a sheath and when the payment went through I noticed that the order was for 4 sheaths. It was after hours so I called and spoke with them the next morning. They said that it had already shipped. After receiving all 4 I wanted to return 3. They said that I would have to pay shipping. Ok but the return label they gave me was to Lithuania even though the return address on the received package is a New York address. Cost for a 1 pound priority mail package was $40. I'll never buy from them again.
Dear Lenard,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
The Huusk is the jewel of my kitchen! Its unique design and precision bore make cutting a pleasure. The stainless steel blade is sharp like no other, a lasting masterpiece! The oak handle is so comfortable you won't want to let go - chef or not, this knife is a must-have!
Hello Daury,
Thank you for this review.
We appreciate your support, and we’re glad that the Huusk Knife worked wonderfully for you.
Have a great day!
Huusk is a great brand that produces high-quality knives. They are known for creating Japanese-style knives that are sharp, durable, and often used for various kitchen tasks. If you're interested in purchasing Huusk knives or want more information about them, I recommend checking out their official website or authorized retailers for their products.
Hi Manashi, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
Huusk is not your ordinary knife, it is very unique and beautiful with an ergonomic design that makes food preparation a lot more convenient. Its wooden handle is made from quality hardwood. It's a beautiful piece in the kitchen.
Hi Ken,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Have a great day!
I just received the knife earlier today. So, I was a little leery buying this knife after reading the bad reviews. However, the knife came in a nice solid black box, it's very sharp. The blade is thick & hard steel. I bought this to take hunting & I think I made a perfect decision!
Huusk has it all! I wanted a solid multi-purpose knife and this really fits the bill. While I can have a knife that would do better, this knife does the job of a whole set. Also the leather sheath makes it great for camping or trucking. It is now my go-to despite having to sharpen it regularly.
Answer: Greetings George, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and https://get-huusk.com/contact with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us. We hope to see you again soon, and again, thank you for your interest. All the best, Huusk Support Team
Answer: Hello, Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens. We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us. Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you. Support channels: support@get-huusk.com https://get-huusk.com/contact Tel:+496994323601 Tel:+441344951332 Tel:+496994323601 Kind regards Huusk Support Team
Huusk has a rating of 3.8 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Huusk ranks 83rd among Kitchen sites.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!