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  • Gizxea

Overview

Gizxea has a rating of 4.27 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gizxea most frequently mention customer service. Gizxea ranks 1009th among Electronics sites.

  • Service
    1
  • Value
    1
  • Quality
    1
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How would you rate Gizxea?
Top Positive Review

“Great new store”

Isabella L.
6/22/20

I found this site just searching online and first I thought it was a scam, for how low their preside are. I got a Nintendo Switch from them and 10 day after my order I received my order. The delivery was slow but the customer service was amazing. They still have work to do though.

Top Critical Review

“Scam”

Louis J.
6/24/20

This is not a good place, the customer service is not good, I tried to get my money back on a product that wanted to cancel and it was never give back to me. This is not the way to go, I should of just waited for the switch to go in stores and there were random charges on my card from Amazon. DO NOT ORDER ANYTHING FROM HERE THEY ARE PEOPLE THAT ARE TRYING TO TAKE AWAY FROM THE CUSTOMER. THIS IS ALL JUST A BIG SCAM THEY NOT GOOD PEOPLE.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user isabellal31
1 review
8 helpful votes
June 22nd, 2020

I found this site just searching online and first I thought it was a scam, for how low their preside are. I got a Nintendo Switch from them and 10 day after my order I received my order. The delivery was slow but the customer service was amazing. They still have work to do though.

Thumbnail of user louisj57
1 review
1 helpful vote
June 24th, 2020

This is not a good place, the customer service is not good, I tried to get my money back on a product that wanted to cancel and it was never give back to me. This is not the way to go, I should of just waited for the switch to go in stores and there were random charges on my card from Amazon. DO NOT ORDER ANYTHING FROM HERE THEY ARE PEOPLE THAT ARE TRYING TO TAKE AWAY FROM THE CUSTOMER. THIS IS ALL JUST A BIG SCAM THEY NOT GOOD PEOPLE.

Thumbnail of user leslies448
1 review
6 helpful votes
August 2nd, 2020

This place is the must trustworthy site for gaming pc and laptops. I love GizXea because they always put customer first. I dont know why people have complain regarding GizXea. This people are amazing! I wish they would reopen their local store in Arkansas.

Tip for consumers:
Their return is a little tricky. They only accept real return. For example, if the product has a defect.

Products used:
I got a gaming pc from GizXea. I dont regret getting it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardd244
1 review
1 helpful vote
June 26th, 2020

The only positive reviews come from Juan Sanjuan and Isabelle, who I'm assuming are the "owners" of the "business." They've removed their phone number so you can't contact them by phone anymore. They claim to be a BBB A+ business on their homepage but you can't find them on the BBB website. They don't respond to emails, and I haven't received a refund. Stay away from them.

Thumbnail of user abigaill58
1 review
7 helpful votes
August 2nd, 2020

They did a great job delivering my online orders everytime, I dont know why there is so many complaints againt these guys, the shipping services were fast and also the packaging was nice

Thumbnail of user amandal737
1 review
4 helpful votes
August 18th, 2020

Ive ordered a few times from GizXea.com and every time everything have come super fast, packaged well, and always get an email response and the team is super helpful for questions. Really recommend them.

Thumbnail of user suzys40
1 review
5 helpful votes
August 11th, 2020

I found this store as an facebook ad and i decided to give it a try. My order was delayed for 5 days due to the pandemic and at the 7 day my order was shipped and I received it 2 day later. The communication was great, for they emailed me every day with feedback about my order. I really recommend this store for PC purchasing.

Thumbnail of user veronicag165
2 reviews
7 helpful votes
July 19th, 2020

Very fast shipping an excellent customer service. Contacted customer service one and they were extremely helpful. Thank you!

Thumbnail of user texasr7
1 review
0 helpful votes
November 11th, 2020

Really enjoy shopping here. They always have amazing deal and great customer service. I really enjoy shopping here.

Thumbnail of user stephaniem1490
1 review
2 helpful votes
November 2nd, 2020

Got an iPhone 11 Pro max and a iMac from them. The shipping time compared to Amazon is slow, but the customer service is way better. Definitely will be buying more from here.

Thumbnail of user stephs55
1 review
5 helpful votes
August 2nd, 2020

For me they're the best everything I ordered has come very quickly and promptly and the products is exactly what I wanted

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From the business

Shop GizXea for the latest electronics, cell phones, mobile phones, smartphones, laptop computers, tablets, desktop computers, computer parts, video games, headphones, headset, electric vehicle parts, ev accessories, and more – Always top customer service experience.

Company Representative

Thumbnail of user bayleighj
Bayleigh J.
Owner

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