Glyde

This site is definitely amazing. I mean, you can get quite popular consumer goods for up to 84% off, give or take a little. I bought a $59.99 game for $38 + shipping. Thing is though, I had to buy it twice, BUT HERE IS WHY. When I bought the game, it ends up, a few hours afterwards, the seller pulled his game from the glyde market. You have to understand people, this site is an updated version of Ebay. People put their items for sale through Glyde, and Glyde only takes 12% of the profits. Whether it gets to you or not is not the fault of the company, but of the seller. Anyways, not even 24 hours later, the head of the costumer service department, Linda, contacted me with a offer that even though the seller pulled his game from the market, Glyde would refund me the full payment (41.50), which they did, and they got their hands on an even more expensive version of the game, which they would give me for the same exact price I would've paid for the other one, and they would pay the price differences. Customer service is there for you. I actually kept up a conversation with Linda that lasted over a few days. The Customer Service is NOT nonexistent. However, the offer would only last for a day. My email was giving me problems, so I was not able to respond in time. I learned of the offer three days later, and contacted her to see if the offer was on the table. Sadly, she said that they couldn't hold onto it, but for my trouble, they gave me a $5.00 off coupon for the next time I buy something on the site. I then went to buy the same game for a second time, and so far, the seller is to get the mailing kit on 6/20. Eagerly waiting for my game, and may I just say, Glyde is a wonderful service that allows for its customers to buy games, ipods, ipads, kindles, and even phones for **up to** 90% off! I bought my game for about 64% off! And no, I am not a paid plugger, and I'm not someone from the business that's trying to push their website. I'm simply a 15 year-old that chose to use this site to buy his game, and plans to do so again and again and again for months if not years to come.

I've been using glyde.com now since February 2010. My first transactions were to sell some DVDs, but the majority of the approximately 30 transactions I've completed have been buying and selling games. I've never had a bad experience with the site and have found them to be responsive when I've needed to contact them.

Just so you're clear, you are not buying an item directly from glyde. The site functions as an intermediary, bringing together people who are selling certain goods (books, DVDs, games, some electronics, etc) with people who want to buy those goods. When a buyer opts to purchase something from a seller, the buyer's money is held by glyde while the transaction is completed between buyer and seller. A prepaid mailer is sent to the seller, the seller puts the purchased item(s) into the mailer and sends it via USPS to the buyer. The buyer has 48 hours upon receipt of the item to verify to glyde that it is the item they expected, in the condition they expected. At that time, glyde releases the money to the seller's glyde account, and the seller can then either leave the money in the account for future purchases, or withdraw the money to their own bank account.

There are policies in place to protect both buyer and seller, and so far, I've not run into a problem. I have, on one occasion, had a seller not ship the item I purchased. Glyde handled the situation perfectly, refunding me my money once the seller's shipping deadline had passed.

I have found them to be very responsive as well. Granted, they don't provide a phone number for direct contact to their customer service department, but on the one occasion I needed their assistance, they responded as quickly as could be expected. I had items listed for sale that had not sold. I was scheduled to go on a vacation, and figured I could leave the items for sale since it seemed unlikely they would sell any time soon. Of course, that means they both sold while I was on my flight. I emailed glyde's customer service, explaining my predicament - I had left on vacation, 2 items had sold, I would be back in 6 days but didn't know if that would fall outside of the deadline for me to ship the games. I had a response back within a few hours, outlining the steps the customer service rep would take. Unfortunately, the 2 sales had to be cancelled, as I would not get back home soon enough to send the items. However, the customer service rep let me know she would waive the fees associated with non-shipment since I had notified them so quickly about my situation. She also put a hold on my account so that no other items would sell, and let me know that the hold could be removed as soon as I returned from my trip.

Overall, I really can't say enough positive things about glyde.com. I far prefer selling my games directly to another buyer and getting (relatively) top dollar as opposed to taking my games to a store like GameStop where I'd get a fraction of their value.

This has been an easy way to sell my things. I sell on eBay and may never sell there again.