Universal Business Integration

I bought something from China and UBI Group was used as the ship forwarders. I've purchased a lot of things from China over the years but this is the first time I've had an issue. Canada Post would not deliver my package due to an incomplete address. Luckily for me, I actually had a picture of my package prior to it being mailed and everything was 100% correct. I contacted Canada Post who said the label most likely got damaged on the way. Anyways, after talking to the sender it seems like UBI Group asked for $10 USD to reship the package OR have the product destroyed at their warehouse (Not returned to sender but destroyed). I've never had a problem with shipping in my life until I used these guys. Their policy obviously incentivizes theft and quite frankly I do not trust them at all and would suggest others to avoid doing so.