Gowithguide.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I was a tour guide with them. I just am warning anybody who is thinking about working with them the following things:
1. If you offer only a certain type of tour, they will expect you to offer to do things for customers that you have no experience doing and then cancel your account if you fail to do this.
2. They have a terrible commission rate and take quite a lot of your hard earned cash.
3. Their website doesn't work half the time. I tried to setup various special requests and the site just crashes when you do it... and then their staff gets upset at you and says you are not updating your tour properly.
4. They threaten you with low conversion rates... this makes no sense. I received many messages from tourists who wanted me to do ridiculous things like drive them around Tokyo (I don't even have a license to drive), or take them to far away cities that I don't even live in. When I said no to these requests, that counts as a non-conversion. The three tours I actually was booked, I did them and received five star reviews. Yet I was told I had "Low conversion rates" because I wouldn't do things that was not part of what I offered in my tour package.
Perhaps most grievous of all, on the last tour I did, the driver of the clients (who were wonderful) met me near Hachiko statue. When I walked towards him, he grabbed my arm really roughly and started to drag me towards the clients. I told him to get his hands off me. That's assault. When I told Go With Guide about it, they cancelled my account with them. They offered me no assistance or advice about what to do in this instance, and allowed me to be assaulted without any consequences to the client.
So, if you want to work for this company, you've been warned. They are a horrible company that will not protect you and seem to not understand that if a possible client asks you to take them Hiroshima or drive them around Tokyo and you are offering a simple lunch and shopping experience in Akihabara, that doesn't mean I "failed to convert" anything. I simply don't offer those things. And worse, when I was assaulted, instead of cancelling my gig using some trumped up excuses, it's painfully obvious this company did the typical thing you see businesses here in Japan do... run from the problem and leave you hanging out to dry.
Total F+++ experience.
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