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I have placed two orders with Gruv and both have had problems. The major issue is a pre-order I placed back in May 2022. The product page said to pre-order for delivery on release day. Generally I just go buy a disc on release day since I dont purchase many anymore but I got a 20% discount & free shipping. Unfortunately the release date of June 28 has come and it was just picked up by the post office so will not be here until July 6 or after. Aside from the delay being very inconvenient I have more issue with being told something in order to get a sale that is not true. The other order will also be returned because a special they ran on Ebay was not specifically clear and I have been charged more than I intended to pay. So overall not a great experience. Probably will not use again.
Recieved a DVD that did not work. Worthless. Gruv customer service is an oximoron. Also worthless. Ebay has, up till now been a dependable company. Save yourself touble and heartburn by avoiding this predatory crew.
Tip for consumers:
Customer service is an Oxymoron.
Products used:
The DVD was inoperable.
Good online store for purchasing movies. They have some excellent sales/specials and you can apply discount codes for even better deals. Shipping is free. I've placed six orders thus far without issue.
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