Gurufare has a rating of 4.0 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Gurufare ranks 414th among Travel Agency sites.
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My mother requested a flight for her. I was looking through many websites when I came upon Gurufare. I had a lot of fun on their website, and it always offered what I wanted, such as vacation packages, hotel reservations, and vehicle rentals.
We booked a flight with them back in July 2022 and they completely changed our itinerary by shortening our trip by 3 days. We've tried multiple times to contact a live person at the company, which has proven near impossible. I feel like this company is a complete scam.
My mother requested a flight for her. I was looking through many websites when I came upon Gurufare. I had a lot of fun on their website, and it always offered what I wanted, such as vacation packages, hotel reservations, and vehicle rentals.
Ali was fantastic, and he assisted me in making a reservation in under 15 minutes.
From my personal experience, this is the best travel agency.
What a wonderful firm to work with. Their degree of expertise is outstanding. Pamela responded to all of my questions and did her best to present us with more alternatives, including many carriers and a range of prices.
They've been quite helpful and accommodating in answering to my questions, especially when it came to rebooking my ticket for this year's trip following the epidemic.
I frequently use gurufare for foreign travel. Support that is steady and dependable at all times.
Brody was incredibly flexible when my trip plans altered. His efforts were very appreciated, and I will use and promote the service to others.
We booked a flight with them back in July 2022 and they completely changed our itinerary by shortening our trip by 3 days. We've tried multiple times to contact a live person at the company, which has proven near impossible. I feel like this company is a complete scam.
We are experiencing the worst escenario, one minor form our party of 5 was recorded separated a d he airline is not recognizing the reservation. We are flying to Spain from USA and since yesterday customer service is bouncing us! After they charged 8000$ on our 5 tickets … not helping us and making us going thru this terrible experience.
Dear Alicia M.,
We are sorry to hear that you have experienced this issue.
Would you be so kind as to contact us at investigation@gurufare.com, we would like to discuss your observation and start an investigation of your case.
Sincerely,
GURUFARE team
Karen was quite helpful. I didn't know how to book effectively and without making any mistakes. When I called the counseling center, Karen dedicated her entire time to helping me. Karen, thank you very much.
I booked a trip with them using their consultant, specifically with the option of cancellation, if needed. A full month before the trip, I approached them for cancellation and they denied it. Vague answers and dodging every attempt. Do not use this company. It's fraud.
Tip for consumers:
Open fraud
Products used:
Flight booking
Despite my lack of knowledge with reservations, Mario supported me in picking and paying for the ticket. Thank you, thank you, thank you, thank you, thank you, thank you, thank you, I give it a 10 out of ten for excellent service and the best pricing.
Gurufare is a wonderful alternative if you're looking for a cheap flight. It saved me a couple hundred dollars above their competitors, and I'm happy with the pricing I got.
We choose gurufare because of the individual approach. I was impressed that Robin took the time to listen and answer my questions, and that he wasn't attempting to sell me anything. He seemed to be looking out for my best interests in terms of getting a decent ticket at a fair price.
The help of Amir is much appreciated. He was truly concerned in finding me a nice flight and getting me on it for the lowest feasible price. That is an outstanding attitude that I have never seen in any other company or agent. I'll be back as a customer.
Outperforms the competition in terms of value for money.
Claudia was really accommodating and patient in addressing all of my inquiries. Without difficulty, I was able to book a reservation.
Their fare was 100 USD more expensive than others. Cheap customer service only one agent by name of Alton.
Stay away
Dear Amine,
I’m sorry to hear that Alton wasn’t able to provide you with the service experience you were looking for.
We would appreciate it if you could email us at investigation@gurufare.com to find out about your recent experience.
We are open for discussion and look forward to hearing from you soon.
Faithfully yours,
Gurufare Team
Gurufare was there to help me when my flight was canceled. I'm grateful for their support and assistance when I needed it most. They are deserving of every honor.
Син купив квіток на 11 липня 2023. Гуруфару отримала гроші. 10 липня квіток був скасований без попередження працівниками Гуруфару. Мій син звернувся до працівників. Йому пообіцяли квіток повернути. 11липня при реєстрації в аеропорту. мого сина у списку пасажирів не виявилось. Авіакомпанія надала нам письмове підтвердження. Літак був заповнений на 100%. Син залишився і без грошей і без квітка. Вже 2 місяці відправляють від одного оператора до іншого. Гроші не повернули.
This people are scammer. They robbed me of my airline credit that meant to be used for another reservation. The Agent Sunny told me repeatedly that I have a credit worth of $1600 from the missed flight and after 3 weeks after I called to make another reservation using the credit he told me but only to find out that I have no credit says by another agent and agent Sunny also denied our conversation. Do not book from this people or site it's a big scam. I guess they used my credit for another person to get some extra money in their pocket.
Now, they are trying to defend themselves and I ask them why didn't they pull up conversations between me and agent Sunny where he clearly said I have $1600 credit. They failed to do that because their mission is known to them.
Guy don't fall victim of this guys, they are scammers.
Be informed and don't allow them to scam you..
They're incredible, they provided me a deal that was perfect for me, and they're the best site to plan your vacation. Really kind and courteous.
Our agent Marcel has worked with us during this hectic Covid crisis period. His genuine interest and help are much appreciated.
Pedro is a pleasure to work with. He was incredibly kind and inviting. He aided me in finding the greatest price.
The company has made an impression on me. The prices are reasonable, and the quality is excellent.
1. The seat when I booked the ticket shows as the first row, so I paid to reserve the seat, but I figured out it was a seat in the middle and had a horrible flying experience. 2. I then asked customer service for a refund, but your website's customer service is a robot and never fixes the problem. 3. I have to give up the refund and focus on having customer service to help me ensure a first-row seat on my returning flight. I can pay for the extra, but they didn't help. They say they can't help. 4. On my return flight, the second flight was canceled, and I didn't get any earlier notice until I went to check-in. The staff couldn't find the flight, which was another horrible experience. I will never buy air tickets from this website.
Amir helped us rebook our tickets without charging us any further expenses. Service that is quick and polited.
The website is really easy to access, easy to ask for information, and easy to book. Will definitely recommend!
Thank you for always having my back and aiding me with COVID, gurufare. I am grateful for the assistance and intend to return the next year.
Excellent customer service! My ticket is satisfactory to me. It's something I'd suggest.
Dear Shane J.,
We would like to sincerely apologize for the negative experience you encountered while ….
We need to find out more about your situation in detail.
Could you please email us at investigation@gurufare.com and we will get back to you promptly?
Thank you again for your honest feedback and we look forward to hearing from you.
Sincerely, GURUFARE