• Guru IPTV

Overview

Guru IPTV has a rating of 1.44 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
See all photos
How would you rate Guru IPTV?
Top Positive Review

“Happy with Guru IPTV”

Samantha J.
8/20/22

Last month I bought Guru IPTV subscription. It is very affordable and has number of channels for everyone in the family. I am really happy after buying this.

Top Critical Review

“Cheaters and Scoundrels! DON'T EVER use their services”

Hemant K.
1/30/24

I bought a 5-year connection from them in Oct 2021 and they gave 1 year service as free. The device they gave me stopped working after 2 years of service. When contacted, they refused device replacement stating that the device has 1 year warranty. They asked me $110 more for device upgrade. When asked for refund, they FLATLY DENIED it citing NO such policy. During service sell-off, I was promised that I can get refund WHENEVER I wanted if the user is dissatisfied with the service. Cheaters and Scoundrels!

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user hemantk45
1 review
0 helpful votes
January 30th, 2024

I bought a 5-year connection from them in Oct 2021 and they gave 1 year service as free. The device they gave me stopped working after 2 years of service. When contacted, they refused device replacement stating that the device has 1 year warranty. They asked me $110 more for device upgrade. When asked for refund, they FLATLY DENIED it citing NO such policy.
During service sell-off, I was promised that I can get refund WHENEVER I wanted if the user is dissatisfied with the service.
Cheaters and Scoundrels!

Thumbnail of user sachin.nade
1 review
2 helpful votes
July 18th, 2023

Pathetic support, tried multiple times with setup box, Smart TV app but seems like nothing works. We tried Unipro TV, Unipro classic but nothing worked everytime they asked me to do Factory reset which loses all your Playlist and favorites.
Lastly they assured that an App on Smart TV will work but that also stopped working after few weeks. Now they won't even pick up my phone or respond to my messages.save your money and pick some other IP TV provider

Thumbnail of user satyendrak4
1 review
4 helpful votes
November 30th, 2022

Beware! I bought frustration and depression when opted Guruiptv service and you are welcome as well. I am getting problem with their set top box unipro tv and it became nightmare to use it and I scared to switch iptv to watch anything from day 1. They promised to refund if not happy with service but they are not ready. Once you are in then there is no way to go out!

Tip for consumers:
Beware of guru iptv

Thumbnail of user ashoks81
2 reviews
2 helpful votes
September 6th, 2023

Keep away from this Company. Server was down for 4 days from September 1,2023 to September 4,2023. Won't pickup the phone. Disabled contact feature and Chat. Remote won't work on Box. Box goes into language settings after 2-3 hours from whatever channel you were watching!

Thumbnail of user upenu
1 review
0 helpful votes
January 19th, 2024

Their video club lags every single day and their live chat customers service is really peace a sh**t. I would never ever buy any IPTV service or anything else …

Thumbnail of user gurmitp
1 review
0 helpful votes
November 11th, 2022

Guru IPTV is a good service provider and I want to give 5 stars for their service, product, and plans.

Tip for consumers:
You can call customer care to suggest the best plan as per your need.

Thumbnail of user mayurr9
1 review
0 helpful votes
January 15th, 2024

After purchase Guru IPTV I called them like 50 times but still they didn't solve my problem I requested them please change my Box so they told me we can't change your box. So I said I will send you back please refund my money then also they told me sorry we can't refund your money. So they indirectly said we sold our IPTV to you now who are you we don't know.

Thumbnail of user nmmreddy11
1 review
2 helpful votes
September 4th, 2023

I would give zero if present. The setup never works. Initially they used to provide technical support, which involves restarting multiple times. You get frustrated but they say do it do it. Waste of money. Never enjoyed. They say they replace the box if it doesn't work. They never do that.

Thumbnail of user anujs63
1 review
0 helpful votes
February 12th, 2024

Guru IPTV has bad service and worst customer service. I prepaid for their service for 5 years and after one month I started having issues with buffering on live channels and shows/movies in the video club. Whenever I call them they say they are fixing it but have been facing this issue since September. I asked for refund in December and they said they will call me back in 15-20 mins and they never did. I called them more than 15 times in the last 2 months and they haven't refunded the amount yet.
Also I had requested for some movies and shows to be added (as promised during signing up for their service that they can add movies/shows that we would like) and called for that more than 8 times and they still haven't added it.

Don't sign up for their services at all. Worst IPTV service ever.

Thumbnail of user jefferyc172
1 review
3 helpful votes
December 26th, 2022

Bought this subscription online at the guruiptv.store website. They took my money and activated my account. So let the headache begin. No response regarding msgs from all the issues I had. Tried different vpns and iptv players nothing worked. Finally, I found a number to call and then I don't have an account they can't find it. So they took the money and ripped me off

Thumbnail of user mitulk1
1 review
2 helpful votes
September 2nd, 2023

Frequent server down. No turn back once you pay all money so go for other option whoc charge monthly fees and give you option to turn back

Thumbnail of user mala896
1 review
1 helpful vote
August 22nd, 2023

I purchased this box thru someone. I was having problem with some channels. Gave them the MAC ID # but no help was provided. HE was insisting under which name box is provided. I could not provide that name. There was no help even with MAC ID & serial # of the box

Thumbnail of user firebunker
1 review
0 helpful votes
September 5th, 2023

Everyday it shows "connection problem". Trashy customer service, long waits. Half of the day services are offline. Plus you spend 2-3 hours to restore the services everyday.

Waste of money, time.

Thumbnail of user hhpatel5599
1 review
0 helpful votes
August 6th, 2023

Please Please please don't buy this.After buy this product if you have any questions they don't going to pick up the phone.

Thumbnail of user devsai21
1 review
0 helpful votes
July 19th, 2023

They are super prompt in sales and immediately will remit the payment and register you! We will think they are fast and then the nightmare starts after ordering.Shipment will take a week. Setup box didnt work...we call up customer service...poor audio.they;l troubleshoot,.call will get cut.again wel do this in loop 10 times.and then finally theyl say they replace the modem.But itl take 2 days to get shippign label.we have to ship and then then after 1 week theyl receive the fault y device...and then theyl take their own sweet time to intiate a replacemnet

NO MONEY will be refunded THIS IS FRAUD! INDIAN companies are fraud! Imfrom india and i know how indian companies work! I got fooled.Beware!

Thumbnail of user samanthaj516
1 review
0 helpful votes
August 20th, 2022

Last month I bought Guru IPTV subscription. It is very affordable and has number of channels for everyone in the family.

I am really happy after buying this.

Tip for consumers:
Best service and affordable, you should try it.

Products used:
HD IPTV

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Guru IPTV?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.4
16 reviews
Have a question about Guru IPTV?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business