• Haulla

Haulla

Overview

Haulla has a rating of 3.5 stars from 81 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Haulla most frequently mention waste management, customer service, and pick ups. Haulla ranks 2nd among Waste Disposal sites.

  • Service
    41
  • Value
    39
  • Shipping
    30
  • Returns
    28
  • Quality
    35

This company does not typically respond to reviews

Positive reviews (last 12 months): 61.8%
Positive
34
Neutral
4
Negative
17
7
See all photos
How would you rate Haulla?
Top Positive Review

“Great value for what it's worth”

Brooks F.
1/12/24

Great value for what it's worth. After two years with Haulla, I feel that they cater a respectable service as a mediator with stellar price. They will follow up after each inquiry to make sure everything's settled, although it could take a day or two... But their response time has FOR SURE gotten a lot faster over the years as they are a growing business. Recommend to anyone whos looking for better rate and eco-friendly product! Love Haulla and their drivers!

Top Critical Review

“Horrible horrible company they are fraud they got me into a contract and charged me no pick ups”

Nano S.
2/25/24

Fraud fraud trash broker company they get you in a contract and keep sending fraudulent invoices even though they never pick up, and if you tell them that they never picked up and about fraudulent invoices they give it to their attorney and collection company to recover what that never picked up plus steal more money on top, please stay away they are professional con artist

Reviews (81)

Rating

Timeframe

Other

Thumbnail of user brooksf18
3 reviews
3 helpful votes
January 12th, 2024

Great value for what it's worth. After two years with Haulla, I feel that they cater a respectable service as a mediator with stellar price. They will follow up after each inquiry to make sure everything's settled, although it could take a day or two... But their response time has FOR SURE gotten a lot faster over the years as they are a growing business. Recommend to anyone whos looking for better rate and eco-friendly product! Love Haulla and their drivers!

Thumbnail of user nanos5
1 review
1 helpful vote
February 25th, 2024

Fraud fraud trash broker company they get you in a contract and keep sending fraudulent invoices even though they never pick up, and if you tell them that they never picked up and about fraudulent invoices they give it to their attorney and collection company to recover what that never picked up plus steal more money on top, please stay away they are professional con artist

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Value
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Thumbnail of user gopald7
3 reviews
0 helpful votes
April 15th, 2024

Thanks to Haulla for great pricing as I was able to save around 5 bills last year, as well as handling the termination and penalties. But wished dumpster delivered sooner than 2 weeks

Thumbnail of user markg3564
2 reviews
0 helpful votes
January 23rd, 2024

Annoyed at first dealing with late dumpster delivery multiple CS reps dealing with different parts of activating my restaurant, but they are cheaper so I ended up saving a minimum of $50+ per month deciding to go with Haulla. They are usually quicker when calling them through their call number, not through their website. Ultimately recommend to peeps looking for stellar pricing only if ur ok dealing with some delay of responding to inquiries.

Thumbnail of user dimonds1
2 reviews
0 helpful votes
February 3rd, 2024

Great service, great value. Switched from Waste Management, Haulla offered me about a 20% discount as well as credit for missed pick up. Also it was convenient that I could choose between credit and recovery pick up. I decided to get credit when my dumpster still had some spare capacity and asked for a recovery pick up when the dumpster was nearly full. Less stressful waste management system for my business.

Thumbnail of user shreyaj12
2 reviews
0 helpful votes
April 5th, 2024

I have two locations and have been using Haulla for about 2 months now. Loved my experience at Haulla! I'm happy with the quick customer service, the credit when the missed pickup happened. Best of all, I got a 20% discount on my previous service, which saved me a lot of money. Great service, Highly recommend!

Thumbnail of user shrutia16
2 reviews
0 helpful votes
April 3rd, 2024

I recently discovered Haulla, and I'm so impressed with their commitment to sustainability! Haula Waste Management: Where trash transforms into treasure. Efficient, eco-friendly, essential.

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Value
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Thumbnail of user gracieg60
1 review
0 helpful votes
March 22nd, 2024

The uniformity of Haulla's charging and services is its strongest feature. The professionalism and meticulousness exhibited by the Haulla crew impressed me from the moment I spoke with them until my rubbish was collected. Every time they visited my location, they were constantly on time and delivered the same high caliber of service. Haulla's open and honest pricing structure is what actually makes them stand out from other garbage management providers. They give out thorough invoices that list all of the services rendered along with the corresponding expenses. That is a big relief because I have never had to worry about unanticipated or hidden expenses with Haulla. Overall, Haulla is a great option for anyone in need of garbage management.

Thumbnail of user bullshidocompanyp
1 review
4 helpful votes
January 27th, 2024

This company is scamming filipino contractors and not paying them. Hiring multiple candidates around 60+ then remove 95% of them and will repeat the process so that they can find new hires that will do the job for free! This company has been reported in most jobsites. To those in the States - Do not do business with this company, they have a poor service

Tip for consumers:
This company is scamming filipino contractors and not paying them. Hiring multiple candidates around 60+ then remove 95% of them and will repeat the process so that they can find new hires that will do the job for free! This company has been reported in most jobsites. To those in the States - Do not do business with this company, they have a poor service

Products used:
This company is scamming filipino contractors and not paying them. Hiring multiple candidates around 60+ then remove 95% of them and will repeat the process so that they can find new hires that will do the job for free! This company has been reported in most jobsites. To those in the States - Do not do business with this company, they have a poor service

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorothev1
2 reviews
0 helpful votes
February 14th, 2024

There are times when don't pick up the trash once every 3 months. It was a bit frustrating because I couldn't directly contact the waste collection company, but it was okay because the manager in charge of Haulla resolve it quickly. Anyway, even if you use the service of another waste collection company, it is the same that sometimes it is not collected. So cheaper is better. There were a few dissatisfied parts, but the reason I'm still using this service is that I used to pay about $250 per month, but now I only pay $160 per month.

Thumbnail of user alfredos99
2 reviews
1 helpful vote
January 16th, 2024

I like the price, but nothing special about their hauling service. CS is a bit slow to get to me. Missed pick—ups are credited, so that's not bad.

Thumbnail of user danh1538
1 review
0 helpful votes
February 9th, 2024

This company is a joke. They are a broker garbage company, that do not even own land fills or dumpster trucks, they broker there service with other companies that have landfills and trucks to pick up for them. Which is why you will never receive the best rates

If you do sign up with them,make sure to cancel the auto renewal, which is not the same as the 36 month agreement. They con you into thinking it is only 36 months, however you will also need to cancel the auto renewal. If you do not, they will state your 36 month agreement ended, but you never canceled the auto renewal portion, so then you will need to stay an additional 36 months. Which is how they lock you in as a 'customer'.

I would stay far away from this company!

Thumbnail of user suecraddock24hk
1 review
9 helpful votes
September 4th, 2023

Using Haulla Waste Management has had its ups and downs. There have been times when trash pickup occurred only once every 3 months, which was frustrating. However, the Haulla manager quickly resolved this issue. Missed pickups can happen with any waste collection service, so cost-effectiveness is a significant factor. Despite a few dissatisfactions, I continue to use this service because my monthly bill has decreased significantly, from about $250 per month to just $160 per month.

Products used:
After two years with Haulla

Thumbnail of user ryenneb
1 review
0 helpful votes
March 5th, 2024

Signed up with Haulla after they approached me and convinced me I could save some money by using their services. They offered me the same service as Waste Management and even said they would pay for the cancellation fees with them!
After canceling my contract with Waste Management and leaving me without dumpsters they drop the bomb- they are not offering me recycling. Our contract stated that was part of our agreement. Then they stop responding to my requests for contact. MY BUSINESS IS LEFT WITHOUT DUMPSTERS FOR TRASH OR RECYCLING FOR 2 WEEKS. I have trash piling up on my property and I finally have to call Waste Management and pay over $2,000 to reinstate my contract and return my old dumpsters. I tried multiple times to address this issue with Haulla privately and get my money back and they laughed at me. Very proud of themselves for pulling off this scam so seamlessly.

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Value
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Thumbnail of user dilanp6
1 review
2 helpful votes
October 6th, 2023

I have been waiting on a new dumpster for 1 and a half weeks! I run a hotel business and they keep telling me the same story every time I call "we are going to move your case to urgent" when I first signed the contract I was informed I would never be dumpster less. They said it would be a smooth transition. Sometimes customer service doesn't even answer the phone! I suggest going with premier waste.

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Thumbnail of user traceys419
2 reviews
3 helpful votes
January 23rd, 2024

I regret ever signing with this company. They called or emailed every 3 days to inquire about dumpster drop off. Once i finally got the old dumpsters removed Haulla took 6 DAYS to deliver dumpsters. I had to rent a Uhaul to trash some where for the wait. No amount of calls or emails changed this situation. Beautiful new dumpsters arrived and I learn today that they will NOT empty them until they have been on the property for 7-14 days. Are you kidding me?!?!?! Running a very busy restaurant and hotel with no trash service is near impossible. Whatever you do DON'T make the mistake of buying what the sales person is selling. Not worth the aggravation and dozens of angry emails and phone calls at every flipping turn.

Service
Value
Shipping
Thumbnail of user estellef23
3 reviews
1 helpful vote
April 12th, 2024

Haulla cuts waste collection costs for businesses, offering the best rates in the game. Was hectic when signing but its all good now.

Thumbnail of user gj0425921
1 review
20 helpful votes
May 1st, 2023

Haulla have given our business a very cost effective solution for our waste. Their customer service is quick to respond and help when needed.

Thumbnail of user jerrye387
1 review
3 helpful votes
November 21st, 2023

Angelica was calling and texting me multiple times per day from multiple numbers. Even after I kindly asked that they don't call me again. This is harassment, and small business owners are busy people.

Thumbnail of user clairet180
1 review
9 helpful votes
July 9th, 2023

Initially, I was kind of skeptical of the price that they offer but after one year, it seems like they're the only one in the market that seems to really be keeping to their word. Yes, there's a missed pick up sometimes but I was offered credits to make up for that.

Products used:
8-yard dumpster.

Service
Value
Shipping
Returns
Quality
Thumbnail of user curtisr244
1 review
2 helpful votes
September 24th, 2023

My two-year experience with Haulla has revealed their commendable mediation services at an excellent price point. While their response time for inquiries has improved as they've expanded. Nonetheless, I wholeheartedly recommend Haulla to those in search of cost-effective and eco-friendly options. I hold great appreciation for Haulla and their dedicated drivers. Highly recommended.

Thumbnail of user gabyt14
1 review
17 helpful votes
February 22nd, 2023

Joining Haulla has helped me save money that I use in other areas of my business. What I enjoyed the most is how the rate I signed for is what I pay monthly. In the past I have been experiencing an elevated price because of all these additional fees that were not mentioned when they wanted me to sign. I have not experienced missed pick ups and dealing with them has been so seamless. If you want peace of mind at an affordable rate? I suggest you join Haulla; plus they pay term fees when cancelling your contract.

Service
Value
Quality
Thumbnail of user valdezbeah2
1 review
6 helpful votes
July 5th, 2023
Verified purchase

I like the price, but nothing special about their hauling service. There were some missed pick-ups, but their customer service gave me credits when I report it. So that was not that bad.

Service
Thumbnail of user dustinb344
1 review
1 helpful vote
September 25th, 2023

Switching to Haulla Waste Management has been a cost-effective decision for us. We receive the same level of service as our previous provider (RS) but at a cost that's about 15% cheaper. Haulla has been responsive in addressing these issues. They have provided credits or arranged for a recovery pick-up, so it hasn't caused significant inconvenience. Overall it's been a good switch for us.

Thumbnail of user braind21
1 review
8 helpful votes
September 13th, 2023

Haulla truly stands out due to their unwavering commitment to professional service and transparent billing. Throughout my experience with them, their team demonstrated punctuality and meticulous attention to detail. Their transparent billing system, complete with clear and honest invoices, sets them apart from the competition. I wholeheartedly recommend Haulla for their dependable waste management services.

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Operation H.
Typically does not respond to reviews

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3.5
81 reviews
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