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HD Projector World has a rating of 2.4 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HD Projector World most frequently mention credit card, and tracking number problems. HD Projector World ranks 337th among Videos sites.
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I had a great experience with the company! All of my questions were answered personally and to my satisfaction!
This is a scam company. Not sure if they actually went out of business or not. Hope so. I ordered a projector in February. When it did not come in 2 weeks I called to cancel, but they had already charged my card. They keep telling me my refund is on its way, but I have never received it. But then again, it has only been a month!
This is a scam company. Not sure if they actually went out of business or not. Hope so. I ordered a projector in February. When it did not come in 2 weeks I called to cancel, but they had already charged my card. They keep telling me my refund is on its way, but I have never received it. But then again, it has only been a month!
I wish I had read these reviews before making my purchase! It would have saved me time, frustration and money! Took over a month to receive my order after repeated emails and promises that it had been shipped. Only received the projector not any of the "free" items!
Refuse to waste any more time trying to contact them to ask for those! Fingers crossed the projector even works - can't imagine trying to get a refund from these guys if it doesn't! UGH
Received the projector to be used as a Christmas Gift, so had a few weeks to spare. I hope the gift recipient will be happy with the product. Before I wrapped it up, I tested the projector and it worked wonderfully. I can't wait to see the reaction on his face when I give the projector to him. Gleefully anticipating the look on his face.
I had a great experience with the company! All of my questions were answered personally and to my satisfaction!
Customer Service was helpful in helping me select the projector I needed.
I use it for my school classroom in helping kids learn math.
I use the projector to connect to my laptop to enlarge the image.
Ordered and got the product I think in about 5 days.
Might get another and I also recommended it to my other teachers.
Love this company. Fantastic customer service and great prices.
Took about two weeks to receive product after them saying they sent the package twice via Priority Mail. Completely ignores certain questions asked. Wouldn't provide a tracking number, and when the package finally came, it had a tracking number and it turns out they never even shipped it until a couple days after they said they sent it out. On top of that, the projector is beyond crappy. HD Projector World is a terrible company.
Tip for consumers:
Don't use this site.
Buyer received the item as specified in the review.
We helped the buyer and resent the missing items.
There is a 30-day money-back guarantee that starts on the day the buyers receive the item.
Please note that the vast majority of negative reviews were actually SOLVED (but the buyer did not update the review).
For more help, please contact us directly.
We'll be happy to help.
They finally took care of me as promised by phone. All is fine now
Bought the Pro 9 for classroom for teaching my students. I love the large image (much better than writing on the chalkboard) and I think it helps my students learn better.Other teachers were wondering where I bought the projector from and they might buy a few too. I received the projector a few weeks before and used it since then. Thank you!
THEY ARE GOING OUT OF BUSINESS! DON'T BUY FROM THEM. The product I ordered took twice as long to arrive as stated, and took several phone calls and emails just to get it. Upon arrival it did not work well so I tried to return the defective product and requested an RMA. Their email response on 4/5/16 was "unfortunately our business will close our doors within a few weeks." However, their website is still selling and promoting products with no reference to closing. I believe they are just scammers selling inferior products.
They sent a projector that was not anywhere near as represented. We returned it in a timely manner and waited patiently for a refund. And waited. And waited.
I just wish I knew who these people were so I could avoid them in the future but who knows, they've probably already set up another scam under a different name.
Delivery of my projector took about 5 days, just in time for my brother's wedding (what it was used for). I planned to use it myself after the wedding for my home. So far so good. It works as promised and the free accessories saved me a ton as well.
The projector was delivered to my house just a few days ago. Tested the projector and it works FANTASTIC in my living room where I plan on making it stay put. Plugged in my audio receiver and sound system, and the results were better than I expected. Just have some questions about some of the buttons on the remote.
I received projector in a timely manner.It works really well in my basement home theater setting, so I am very pleased with it. I might be getting a second one for my upstairs living room. Thumbs up!
If you buy from these people you are throwing money away. Equipment didn't work, didn't come with promised accessories, had to return and had to pay premium postage to BC Canada. Then I had to contest charges to get my refund even though tracking proved they received it.
The Pro 10 projectors just delivered a few days ago, and I am very psyched about the 2 that I purchased. I am using them for business (for travel) and they are perfect for my use. Can't thank the support team enough for recommending the Pro 10s to me.
1.2 projectors ordered April 18th & 19th not shipped for 2 weeks after paying for expedited shipping
2. Repeated questions resulted in promises not delivered
3. Cancelled the other
4. Credit card was charged, but James the manager promised to refund the money in 7-10 business days. He later told me the refund was sent to a wrong personThis was 1 month ago but no refund received
5. Do business with this company at your own risk. Suspicious of trolls writing them positive reviews
5. Reported to credit card company
Olusola, the buyer, received the full refunds.
This issue was solved amicably and is concluded.
For more help, please contact us directly.
We'll be happy to help.
HD Projector World has great low prices on all things projectors. And no tax and free shipping! They also offer free lifetime technical support and some other freebies like a mount and carrying case.
Projector board dies after 14 months
Sent for repair. 3 months ago. Lies and delays. Said they have shipped twice. Never arrives. Credit card charged. Refund to be credit. None received. Fraud!
6 month later James repeatedly commits to reimbursement chequers and never follows thorough.
The warranty expires after 12 months (1 year).
Any company, be it Epson, Sony, or other projector companies, do not provide warranty help after the warranty expires.
We HELPED the buyer ANYWAY, even though it was after the warranty period.
For more help, please contact us directly.
We'll be happy to help.
We order a projector on Feb 20,2016. We still have not received it. We have called the several times left messages sent emails. I ask for a refund and still have yet to receive anything. It is going on 2 months.
I'm glad to say HD projector world more than willing to resolve our concerns with our recent purchase!:-)
Have been trying to get a returned projector for repair and/or credit for a year now. I think they have blocked my phone number and will not reply to my emails. Keep getting lied to when I do get to talk to someone...!
I ordered the Pro Series 16 projector for our church on February 27,2016. I called HD Projector World on Wednesday March 3,2016 to get a tracking number and was told I would get an email with a tracking number and that the projector had been shipped on Monday, March 1,2016. I called today, March 7,2016 and was told they shipped the projector on Wednesday, March 2,2016 and was sent through regular mail and that there was no tracking number. I was told that i would receive the projector by this Thursday March 10,2016 before noon and somebody would need to be home to sign for it. If it does make it by March 10, I hope the extra bulb, case and ceiling mount comes as promised. I will be home all day March 10... Roger Hall, *******404, Joplin, MO.
The church ordered a projector for this company a year ago. The projector the church ordered wasn't what they sent. We asked for refund, they sent us the paperwork and directions which we followed very closely. We returned the product as directed for our refund. A year later the church still haven't received their refund. We lost can't count how many times we called the company. Every time we called they tell us, we are sending the money. We supposedly have talked to the owner and he said, we will make sure you get your refund. Every time we call we get one excuse after another. The church purchase the projector and lost over $500 in the process. We want our refund. The church did business with them in faith and the church expect the same from them. If we could give them zero stars we would! Stay away!
Gain trust and grow your business with customer reviews.
Buyer received the item as specified in the review.
We helped the buyer and resent the missing items.
There is a 30-day money-back guarantee that starts on teh day they receive the item.
Please note that the vast majority of negative reviews were actually SOLVED (but the buyer did not update the review).
For more help, please contact us directly.
We'll be happy to help.