• HighStreetPharma

HighStreetPharma

Overview

HighStreetPharma has a rating of 3.7 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HighStreetPharma most frequently mention customer service. HighStreetPharma ranks 395th among Health & Fitness Blog sites.

  • Service
    44
  • Value
    43
  • Shipping
    42
  • Returns
    39
  • Quality
    40

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
6
Neutral
0
Negative
3
2
See all photos
How would you rate HighStreetPharma?
Top Positive Review

“Always a great experience”

Mak F.
12/4/23

Friendly & helpful staff; Website is easy to navigate; Good range of quality products at great prices; Affordable and high quality generics available, along with competitively priced well known brands; Comprehensive product information; Many payment options; Fast worldwide shipping, trackable with updates; Full refund/reship if parcel doesn't arrive; Returning customer discounts, seasonal sales & pay less with crypto. A brilliant online pharmacy!

Top Critical Review

“Very bad, stay away”

Richard F.
2/19/24

Ordered some pills over a month ago. They didn't arrive. Tracking shows that the postman "failed to contact" me and sent the package back to the shop. Naturally, no one tried to contact me. Might have just written the wrong address on the package or something. Anyway, the support then refuses to reship despite the "guaranteed delivery" claims on their website -- apparently they will only reship if customs snatches your package, but if anything else happens to it before you get it, that's your problem. Then I asked for a refund, and they also refuse to refund in full, trying to withhold the "shipping fee" which suddenly became more than half of the price I've paid for the whole purchase. Overall, very bad experience. No money, no goods, wasted time on pointless conversation with support which sometimes does not reply at all, or avoids answering specific questions. Stay away.

Reviews (55)

Rating

Timeframe

Other

Thumbnail of user makf7
1 review
0 helpful votes
December 4th, 2023

Friendly & helpful staff;
Website is easy to navigate;
Good range of quality products at great prices;
Affordable and high quality generics available, along with competitively priced well known brands;
Comprehensive product information;
Many payment options;
Fast worldwide shipping, trackable with updates;
Full refund/reship if parcel doesn't arrive;
Returning customer discounts, seasonal sales & pay less with crypto.

A brilliant online pharmacy!

Tip for consumers:
(This is my third or fourth order with HiGhstreetpharma.org)

Products used:
Medications

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardf2549
1 review
1 helpful vote
February 19th, 2024

Ordered some pills over a month ago. They didn't arrive. Tracking shows that the postman "failed to contact" me and sent the package back to the shop. Naturally, no one tried to contact me. Might have just written the wrong address on the package or something. Anyway, the support then refuses to reship despite the "guaranteed delivery" claims on their website -- apparently they will only reship if customs snatches your package, but if anything else happens to it before you get it, that's your problem. Then I asked for a refund, and they also refuse to refund in full, trying to withhold the "shipping fee" which suddenly became more than half of the price I've paid for the whole purchase.
Overall, very bad experience. No money, no goods, wasted time on pointless conversation with support which sometimes does not reply at all, or avoids answering specific questions.
Stay away.

Products used:
Did not get to use anything, as they did not deliver.

Service
Value
Shipping
Returns
Thumbnail of user geneliad1
1 review
0 helpful votes
March 17th, 2023
Verified purchase

I had never previously used this website. It was effortless to use and buy a wide range of goods. Also, the prices were 40% cheaper than the local pharmacy in my area. I was happily surprised to discover a ton of free samples for various goods. I like that when businesses send samples of their products, you get a chance to try things you might not have previously considered purchasing. I promise to do so, and I'll be making more purchases.

Tip for consumers:
Anyone who wants to save some bucks while purchasing generic as well as branded medicines.

Products used:
ED

Service
Value
Shipping
Returns
Quality
Thumbnail of user lizah53
1 review
1 helpful vote
February 19th, 2024
• Updated review

I highly recommend Tretinoin to anyone looking to improve their skin's overall health and appearance. It's truly a game-changer!

Service
Value
Shipping
Returns
Quality
Excellent Customer support
February 3rd, 2023
• Previous review

I received solid recommendations on the best replacements for some products I feared were no longer available on the market. When I ordered it, it came packaged carefully. Absolutely essential! I will gladly repurchase from you because of the excellent items and customer service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynekidenterprises
1 review
0 helpful votes
February 20th, 2024

Excellent company! Fantastic service all around. Quick response, fast delivery & amazing products 10/10 would recommend! Been using for years.

Products used:
Modvigil

Service
Value
Shipping
Returns
Quality
Thumbnail of user anona197
1 review
0 helpful votes
April 17th, 2024

Made an order using gift card. Received an email saying the payment will be processed. Checked 8 days later and order was still on hold. Emailed them and they emailed back saying the gift card was not valid or already redeemed. Complete scam, do not buy from their website!

Service
Value
Shipping
Returns
Quality
Thumbnail of user teria88
1 review
1 helpful vote
January 13th, 2023

I'm really glad I found this website! Last week was my first order and the products came super fast less than 4 days! I already made a second order, highly recommended

Thumbnail of user no7479x
1 review
0 helpful votes
April 6th, 2024

I had an issue with my an order of tretinoin I found that the specific brand was either ineffective in terms of it's make or there was an issue, they stated that it was dependent on the manufacturer of the product and they are in control of supply only. I emailed High Street Pharma and after some time to asses the issue they offered to give an extra tube upon next order. I found it to be an okay response.

Now when I recieved my next order I found they had given me two tubes on a three tube order, which I was happy with considering in the email they stated one extra tube. The order was shipped within a few weeks considering the country I am in that is impressive.

I have found the products are proper and work and if you have issues they will work with you to find a fair solution. The Tretinoin has saved my skin and I'm happy to find a vendor who sells proper products at a great price.

Products used:
Tretinoin

Thumbnail of user sauravt1
1 review
0 helpful votes
February 15th, 2023

Overall, I am very impressed with my experience at HSP. The customer support team were knowledgeable, friendly and provided excellent customer service. I would highly recommend HSP to anyone looking for a reliable, trustworthy, and efficient place to buy generic drugs.

Tip for consumers:
NA

Products used:
modalert

Service
Value
Shipping
Returns
Quality
Thumbnail of user luluc1988
1 review
0 helpful votes
November 14th, 2023

Always on time, sometimes a lil early. I have nothing but good things to say about HSP, and would recommend their business to anyone

Products used:
Nootripics

Thumbnail of user philiph567
1 review
1 helpful vote
December 7th, 2022

Update:
Was asked to write this 5star review in exchange for freebies on next order. Freebies never came, despite requesting several times. If your asked to write a review, don't bother.

The site is legit, items DO come. Just expect a 30-45 day postage time. Don't bother, paying with gift cards is a PITA, other sites are faster cheaper and take cc. Only positive is the product range of some more obscure items.

Original:
Order came on time, took just under a month. The support email was pretty quick to respond to questions in under a day.

Only negative is the tracking number took about a week to start moving/giving updates. Additionally the "express" postage isn't really express, still takes 2-3 weeks compared to 2-4 days for something like DHL express. However package made it here intact, which is the important part.

Service
Value
Shipping
Quality
Thumbnail of user pheobeb2
2 reviews
0 helpful votes
April 22nd, 2023

Highstreetpharma has left me stunned once again with their tretinoin cream. I was a little skeptical about it but eventually I gave it a shot & got the best results in the matter of 2 weeks! Grabbed this beauty at a great price. Thankyou HSP

Products used:
Skincare

Service
Value
Shipping
Returns
Quality
Thumbnail of user taylorb521
1 review
1 helpful vote
September 28th, 2022

Took a chance on HSP, as well as Modafinil. Originally heard about it on a podcast with Jordan Belfort, and he seemed to have nothing but good things to say about it. I ordered the sample pack first, (took about 2 weeks to arrive to US) to see which one worked best for me(Waklert). Definitely stoked on my experience so far! Thanks HSP! You've got another loyal customer! Can't wait for my second order to arrive!

Tip for consumers:
Do your research, use amazon gift card or crypto to purchase. Have patience with shipping.

Products used:
Sample Pack, Waklert

Thumbnail of user philipsm2
1 review
0 helpful votes
January 27th, 2023

Great service and prompt delivery, Team is very supportive. Thank you very much. We'll purchase again here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carstensen888
1 review
1 helpful vote
April 19th, 2023
Verified purchase

I strongly advise against ordering from high street pharma. Your order will never arrive - I know there might be a lot of positive reviews out there (most definitely from bots) - but from one human to another: AVOID THEM AT ALL COSTS. Customer "Service" is an absolute disaster, not responding our outright lying to you. There is a reason they only take crypto and gift cards: So they can take your money and run. Please do not order here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinaj424
john a. – HighStreetPharma Rep

Hello,

Upon checking, it seems you have ordered with Indian free shipping for EU so your item has been stopped. We have already informed you upfront about our "Guaranteed EU" for which we ship from the EU and on that you said you agree to it. When you didn't receive the product, you asked us to send your order for free or else you will review us 1 star.

Unfortunately we don't support these kind of activities or bribing to put in reviews. I have attached an email for the same.

You can definitely place an order with the "guaranteed EU" option and we will do the needful.

Kindly let us know if you need anything.

Regards,
Highstreetpharma

Thumbnail of user atulinaz
1 review
4 helpful votes
August 9th, 2022

When shifting to a new Modafinil vendor, there's always a fear of getting ripped off, but I'm satisfied to say that everything proceeded well with HighStreetPharma. The rates are affordable, and my order reached on time. The drug was likewise precisely as described (the correct brand and power). Comprehensive, I'm happy & satisfies. Thanks!

Tip for consumers:
i surely believe you should try them

Products used:
modalert & modafinil

Service
Value
Shipping
Returns
Quality
Thumbnail of user farooqwy
1 review
4 helpful votes
June 22nd, 2023

SPENT 400 DOLLARS - THEY SENT IT INTENTIONALLY PUTTING AN INCOMPLETE ADDRESS - AND NOW SAYING WE CAN NOT DO ANYTHING - PLEASE STAY AWAY - ITS A RIP-OFF IN BROAD DAYLIGHT.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kerize1
3 reviews
4 helpful votes
April 27th, 2022

Scammers they never put 30% of the extras in your order + it takes ages to arrive Modvigil of theirs is trash too and they own r/Modafinilsupport subreddit.

Tip for consumers:
Use PayPal at checkout so you can open a dispute against them.

Thumbnail of user simonf198
1 review
0 helpful votes
July 10th, 2023

HighStreetParma.org truly excelled in terms of their shipping and delivery services. Despite my initial expectation of a longer delivery time, my package arrived promptly and was well-packaged to ensure the safety of the items inside. I was pleasantly surprised by their efficient logistics and the timely updates on the delivery status.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vivianr181
1 review
5 helpful votes
July 31st, 2022

I am happy to have received my order on time.
Without stress or any complications. It was also well packaged

Tip for consumers:
stressfree

Products used:
Tablets

Service
Value
Shipping
Returns
Quality
Thumbnail of user abdulg46
1 review
4 helpful votes
October 5th, 2022

This company stole my money literally, so I ordered almost a month a ago and the item was never shipped to the agreed address! They even BLOCKED my email address as I was chasing them about my order that is still undelivered! Becareful guys DONT ORDER FROM THEM unless you want your money STOLEN.

I ordered wakalert ( Armodafinil) worth $85 and They never delivered to me! I got evidence of all the invoices and emails I've been sending them without any positive feedback. FYI, I got prescription and provided it to them! They replied here saying we don't deliver or guarantee to deliver to kuwait which shows they are lying because I never asked them to deliver to kuwait! I asked them to deliver to Dubai and they agreed to but never did! Their replies are fake and so as the positive reviews it's made by them or their associate! Return my money or deliver my product it's simple! And fyi, they saying " will offer alternative solution is bull$#*!" because I asked them for it and they never provided one!

Tip for consumers:
NEVER USE IT, OTHERWISE you will get your money STOLEN

Products used:
NOTHING!!! They didn’t deliver any product!! This is not a legit company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinaj424
john a. – HighStreetPharma Rep

Hello,

Sorry to hear that. Upon checking our support team has already informed you that we don't guarantee delivery to KUWAIT because of limited availability of freight to your country for these type of products. We have mentioned that upfront to you and in our website too.

Since there is no guarantee of delivery so we're unable to reship or refund your order to Kuwait.

You can still be in touch with our support team to see if there is an alternate option as we try to help all the users as much as the things we can control.

Regards,
John
HighStreetPharma

Thumbnail of user tayam8
1 review
4 helpful votes
August 16th, 2022

I had no clue where to begin researching smart medications, so I started surfing & found HSP. I like how it is stated in plain terms so that even the most remote individual can understand what is suggested. HSP gets 5/5 rating from me! I would certainly suggest it to my some friends.

Tip for consumers:
I would suggest to everyone

Products used:
Modafinil

Service
Value
Shipping
Returns
Quality
Thumbnail of user lazarusl4
1 review
0 helpful votes
September 11th, 2022

Their browser is easy to use and they have a very quick response time for questions. I liked the ability to pay with multiple crypto currencies. Thanks!
I will update my review once I get my order

Service
Thumbnail of user jamesw5616
1 review
0 helpful votes
April 24th, 2023

I had an incredible experience with this company. Their staff was friendly and helpful, and the product exceeded my expectations.

Service
Value
Shipping
Returns
Quality
Thumbnail of user willj194
1 review
0 helpful votes
October 2nd, 2022

Prompt response, excellent customer service and easy to navigate website. Instructions clear, and I expect a quick delivery simply due to their awesome support so far.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

HIGHSTREETPHARMA.ORG is a full-service online pharmacy that can satisfy all of your needs, including those for nootropics, skincare, haircare, and other personal care products as well as for lifestyle items, sexual health, and other things. The 200+ reviews on our website will allow you to see what our customers have to say about our service. Please feel free to share your experience if you've bought something from us. Better performance will result from it.

Business History

We provide quick customer service for all concerns and enquiries from our clients. Our customer service team is available to help you whenever you have a question. support@HighStreetPharma.org

Company Representative

Thumbnail of user christinaj424
john a.
Highstreetpharma.org
Typically does not respond to reviews
Dear Valued Customers,

We have redirected all our operations to another website, which can be accessed at WWW.HIGHSTREETPHARMA.ORG

All orders placed are shipping as usual. Our dedicated team is working tirelessly to fulfill your orders and provide you with the excellent service you expect from us.

If you have any questions or concerns, our customer support team is available 24/7 to assist you. You can reach us at support@highstreetpharma.org

Thank you for being a valued customer.

Best regards,
Highstreetpharma support team

How do I know I can trust these reviews about HighStreetPharma?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HighStreetPharma?