• HolabirdSports

Overview

HolabirdSports has a rating of 3.86 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. HolabirdSports ranks 21st among Athletic Shoes sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
How would you rate HolabirdSports?
Top Positive Review

“They gave me a coupon to use next time!”

Maslin G.
12/30/21

I ordered a pair of New Balance sneakers from this company. They came in perfect! The agency even gave me a coupon to use next time I buy from them and I will. Very satisfied with Holabird Sports agency!

Top Critical Review

“Sent the Wrong Item TWICE!”

Chelsea G.
10/26/18

I had high hopes for this company, they have a wide variety of products at great prices. I WAS WRONG. DO NOT RECOMMEND! I ordered a very expensive very special Pickleball paddle. The first paddle I received was the wrong color. I called and asked them if they had the right color in stock & if it was possible to exchange the paddles. They told me they had the correct one in stock. I had big tournament coming up so I wanted the new one fast. I had to make an additional purchase for the new-correct colored paddle. They were kind enough to two day ship it at no charge but when it arrive it was the wrong color AGAIN! I had seen the paddle on another site, but chose to purchase it through them. Whne they sent me the wrong paddle the first time, I should have purchased it from the other site, but the customer service team assured me they had the correct paddle in stock and they would send it asap. After they messed up TWICE I went back to the other site and the paddle I wanted was sold out. I was VERY disappointed. I called customer service again and this time a supervisor went to the warehouse to see what was going on and if they had the paddle in the color I wanted. They did not. They offered me less than a 12% discount to just keep the paddle I had. I was sort of offended at how little of a discount they offered after I explained that not only did they send me the wrong paddle twice, but now I have missed my opportunity to buy the right paddle from another site AND if I can find the paddle I actually want I wont be able to get it in time for my tournament. Now I know what you're thinking... its just a color, deal with the wrong colored paddle and play in your event, because that's what customer service said to me... but I paid a lot of money for this paddle. Part of the reason I love this paddle is because of the color. I wanted a paddle that matched my personality and the paddle I got was a horrible color, I didn't want to pay a lot of money for something I didn't even like looking at. It's a big deal to me, but whats a bigger deal is that the company mess up TWICE and now I've missed out on my dream paddle.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user masling
2 reviews
1 helpful vote
December 30th, 2021

I ordered a pair of New Balance sneakers from this company. They came in perfect! The agency even gave me a coupon to use next time I buy from them and I will. Very satisfied with Holabird Sports agency!

Products used:
New Balance 996v4.5 Men's

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliced358
3 reviews
1 helpful vote
November 24th, 2021

Competitive pricing, quality products, and above all responsive service. Great service! Reccomend it to everyone

Service
Value
Shipping
Returns
Quality
Thumbnail of user ethaneb
2 reviews
1 helpful vote
October 9th, 2021

I ordered several pairs of tennis and running shoes to be able to find the best fit for me. They arrived quickly, I was able to try them on in my home and select the best shoes for my feet. The return of the other pairs was easy and efficient. Holabird is the best!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorrainew3
112 reviews
592 helpful votes
September 23rd, 2011

I found this store years ago. I only wear Reebok Freestyle Hi Lady style tennis shoes. All the major department stores carried them for years. Then all of a sudden they stopped carrying them. I searched all over the place with no luck. Because this shoe has been around for years they kind of fell out of style. Because there are so many new styles out there that stores carried only what was hot. I am set in my ways and love the Reebok shoe because it offers support with a very light weight. This shoe is is soft and comfortable. When I buy I shoe I go for comfort. Because I have so much running around to do this shoe is the most comfortable ladies tennis shoe I have ever bought. I was very disappointed when I could not buy then at JC Penny's, Macy's or Sear any longer. I came across this store buy accident. One day I was driving down the road and saw the sign outside. When I went inside I was so shocked to see that they still carried this particular shoe. I have been going there for 3 years now to get the Reebok shoe I love so much. The web site is great, They also are less expensive than department stores. I have never had a problem ordering from this site. They sent my shoes in a timely fashion and they are the real thing not imitation. They are the real shoes made buy the manufacturer. Holabird Sport is a very reliable company they have been in business since 1981. I hope this helps everyone who is looking for something that may not be available in regular stores. http://www.holabirdsports.com

Thumbnail of user chelseag47
1 review
5 helpful votes
October 26th, 2018

I had high hopes for this company, they have a wide variety of products at great prices. I WAS WRONG. DO NOT RECOMMEND! I ordered a very expensive very special Pickleball paddle. The first paddle I received was the wrong color. I called and asked them if they had the right color in stock & if it was possible to exchange the paddles. They told me they had the correct one in stock. I had big tournament coming up so I wanted the new one fast. I had to make an additional purchase for the new-correct colored paddle. They were kind enough to two day ship it at no charge but when it arrive it was the wrong color AGAIN! I had seen the paddle on another site, but chose to purchase it through them. Whne they sent me the wrong paddle the first time, I should have purchased it from the other site, but the customer service team assured me they had the correct paddle in stock and they would send it asap. After they messed up TWICE I went back to the other site and the paddle I wanted was sold out. I was VERY disappointed. I called customer service again and this time a supervisor went to the warehouse to see what was going on and if they had the paddle in the color I wanted. They did not. They offered me less than a 12% discount to just keep the paddle I had. I was sort of offended at how little of a discount they offered after I explained that not only did they send me the wrong paddle twice, but now I have missed my opportunity to buy the right paddle from another site AND if I can find the paddle I actually want I wont be able to get it in time for my tournament. Now I know what you're thinking... its just a color, deal with the wrong colored paddle and play in your event, because that's what customer service said to me... but I paid a lot of money for this paddle. Part of the reason I love this paddle is because of the color. I wanted a paddle that matched my personality and the paddle I got was a horrible color, I didn't want to pay a lot of money for something I didn't even like looking at. It's a big deal to me, but whats a bigger deal is that the company mess up TWICE and now I've missed out on my dream paddle.

Thumbnail of user jamesr157
1 review
0 helpful votes
October 31st, 2015

I have been browsing though your webpage and looking for Handball Equipment. Can't believe you aren't advertising to this huge audience of players. 100's of thousands in all big cities like NY, Boston, Phoenix, L. A. Michigan, Wisconsin, Texas, Florida, etc.and only a few businesses providing Handball Equip. Man, you guys are really missing out. Check out our major Professional HB sites and see what your missing. WorldPlayers of Handball, United States Handball Assoc. Florida Handball, NY Wallball Assoc. You guys need to get with the program. Sincerely, Jim Reitmyer, HB Coach, Mentor *******@gmail.com, Success4Kids,

Thumbnail of user angelj5
15 reviews
27 helpful votes
January 22nd, 2014

Prompt delivery. Easy buying experience!

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From the business

Get great deals and discounts on running shoes, tennis shoes, tennis racquets, apparel and equipment. Find all the equipment and accessories of top brands you need for squash, racquetball and platform tennis at Holabird Sports. Save up to 50% on every...

Business History

Founded in 1981, Holabird Sports is a family-owned and operated running and racquet sports specialty shop located just 20 minutes from Baltimore's Inner Harbor! We are local sports enthusiasts, runners, tennis players of all levels, certified teaching pros, Master Racquet Technicians, Senior Olympians, collegiate athletes, marathoners, squash and racquetball players, and so much more. At Holabird Sports, our goal is to consistently provide you with excellent service, expert advice, a top-notch selection and prices you're sure to love.

Company Representative

Thumbnail of user hirshfedlh
Brian H.

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