Homeprochesapeake

Not to be trusted, in my experience. I paid for Ardmore's "Termite Contract" for years--$165 for annual inspection plus guaranteed treatment of any discovered infestation. But when evidence was found last year, Richard got shifty and he stayed shifty until he canceled my contract. The evidence I showed him last year was a soft spot on the wall by my frront door. He confirmed it was termite damage and said he'd treat the front stoop of my townhouse. I asked why he wouldn't also treat the adjoining window well. He said it wasn't necessary and it would cost me extra; when I asked how he calculated the surcharge, by feet or amount of pesticide or whatnot, he answered, "By my 30 years of experience." Well, that arithmetic won my distrust, not my trust. In fact, I had assumed that the contract guaranteed me full treatment of my house if infestation was found, since as his Cancelation Notice warns, "Termite colonies are in the sub-soil areas almost everywhere." Anyway, even though I now distrusted Richard, I figured I'd better sign up for another year of coverage, to keep Ardomre on the hook for its guarantee in case there was continued infestation at next year's inspection. Well, I just threw good money after bad, turned out. When I followed up with a phone call about a soft spot on the wall in the basement under the front door, Richard "forgot" to call me back. When the following year I sent him pics of decorative bamboo in the window well with white scales all over it, he texted back, "Looks like its probably just wood rot," but he didn't show up. When I called him back to set up this year's appointment, I tried to get him to confirm that this inspection was prepaid last year, because on a prior call he had said the guarantee was for a continued contract. What sense does that make, I wondered? I pay you $165 for guaranteed coverage for a year and only get it if I renew for another year? At least dishonest, if not also illegal, I thought. So I asked him on the follow-up call to clarify, saying, "Didn't I prepay last year for this year's inspection?" He said, "I guess so." What does that mean? I figure he rightly anticipated I intended not to renew; then he said he had to go into the office to check his schedule for an appointment. Well, I guess he forgot again, because instead he sent me a Cancellation Notice. Well, years of contract payments only got me treatment of 5 feet of front stoop when the termites showed up inside my house, so I'm not renewing. I guess I'm going to write off last year's $165, and for that matter years of such payments, because Ardmore did not come through with the guarantee I wanted when the termites crawled up into my walls. Adrmore's guarantee is not be trusted, in this customer's experience.