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I-Kitchen has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. I-Kitchen ranks 198th among Kitchen Appliances sites.
I bought a griddle, it was to be shipped in 2 to 3 weeks have not seen it or heard from them it has been over a month. DO NOT BUY FROM THIS COMPANY.
NOT even a 1 star! Ikitchen.com Will Take your Money and run! -
I shop online often and with no issues before now. I ordered a wireless thermometer from iKitchen.com on 12/29/08. Weeks pass and I don't hear anything from the company regarding my order, a tracking #... nothing. I e-mail iKitchen.com customer service on 1/12/09 about my order. On 1/13 iKitchen.com e-mailed that the item was back-ordered. Now, this was only after I contacted them first. iKitchen.com policy stated that the customer would be notified if the item was on back-order.
So I wait until 1/26 and e-mail iKitchen.com again about the item I ordered. Customer Service responded back that the order was canceled. I checked my account, and iKitchen.com had charged me for the item the SAME DAY they told me it was canceled! Now it is 3/10/09 and they still have not refunded my money. I have e-mailed iKitchen.com again about this issue and have received no reply. Will I ever see my money again?!?!
This is very frustrating and I am to the point of feeling helpless since they already have my money. I don't think internet businesses should be able to get away with that. BEWARE of iKitchen.com! Unfortunately, companies like this give internet businesses a bad name. And in my experience with iKitchen.com they are not trustworthy.
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