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    Innovate-Design

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Trustpilot
4.7 / 5
Corporate Values

Overview

Innovate-Design has a consumer rating of 3 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Innovate-Design ranks 9th among Patent sites.

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Top Critical Review

“They took my money for a patent search and I never...”

james w.
1/11/14

They took my money for a patent search and I never heard from them again. They told me the search could not be completed and that a refund was not available because of the way they process payments. And that was the last I ever heard of them.

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Reviews (2)

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philipk23
1 review
3 helpful votes
October 16th, 2014

They have been a great help to me. Explaining how to develop and protect my idea.

jamesw102
1 review
5 helpful votes
January 11th, 2014

They took my money for a patent search and I never heard from them again.

They told me the search could not be completed and that a refund was not available because of the way they process payments.

And that was the last I ever heard of them.

timm149
Tim M. – Innovate-Design Rep

Dear “James W”

Please can you make contact with the company through any of our standard channels, as it is unclear what can possibly have happened in this circumstance.

There is absolutely no question of the company ever keeping money for a service that was not undertaken for or not provided to a client, so we are of course keen to get to the bottom of your allegation and refund your money if what you say is true.

What you are alleging to have happened is a simple matter of theft. To be completely clear this is not something that Innovate would ever engage in, in any circumstance.

Kind regards

Tim Mount | UK Legal Counsel - Patent Lawyer

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About the business

Innovate Product Design provides a complete service from patent search, protecting your product, through design and prototyping, to advice on marketing.

Company Representative

timm149
Tim M.

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