• Inova.org

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Overview

Inova.org has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Inova.org?
Top Critical Review

“Unethical billing practice from INOVA”

Fz A.
10/11/22

Please don't use their facility nor their service. This organization calls itself not for profit organization but lately we are seeing very unethical billing practice from this organization. For my Physical therapy session back in March and April '22 they gave me estimate for initiate visit and subsequent sessions, the bill after insurance adjustment was double than the estimate, each sessions adjustment requires me to pay $95 on top of $139. Complaint about INVOA to Better Business Bureau, the response received was this, "This is what the rep told billing: 'There was an issue with the contract not reading this provider as a PT. A request to correct has been made. Once contract is corrected, the claims can be reworked. Please allow 45-60 days for payment to be received.' Thank you Brian P. Miller System Director Patient & Family Relations Inova Health System" INOVA after 6 weeks continues to send payment notice to me and threatening to send my payment to collections. On a separate note, my wife went for ultrasound at INOVA in June '22 and they billed us $1500 after insurance adjustment. Quick search on the internet suggests price range from $100 to $1000 without insurance coverage so why is INOVA billing us for $1500? We strongly believe that INOVA is scamming people of Northern Virginia and DC under the disguise of nonprofit organization. It definitely looks like highway robbery.

Reviews (1)

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Thumbnail of user fza
8 reviews
0 helpful votes
October 11th, 2022

Please don't use their facility nor their service. This organization calls itself not for profit organization but lately we are seeing very unethical billing practice from this organization.

For my Physical therapy session back in March and April '22 they gave me estimate for initiate visit and subsequent sessions, the bill after insurance adjustment was double than the estimate, each sessions adjustment requires me to pay $95 on top of $139. Complaint about INVOA to Better Business Bureau, the response received was this, "This is what the rep told billing:

'There was an issue with the contract not reading this provider as a PT. A request to correct has been made. Once contract is corrected, the claims can be reworked. Please allow 45-60 days for payment to be received.'

Thank you

Brian P. Miller

System Director
Patient & Family Relations
Inova Health System"

INOVA after 6 weeks continues to send payment notice to me and threatening to send my payment to collections.

On a separate note, my wife went for ultrasound at INOVA in June '22 and they billed us $1500 after insurance adjustment. Quick search on the internet suggests price range from $100 to $1000 without insurance coverage so why is INOVA billing us for $1500?

We strongly believe that INOVA is scamming people of Northern Virginia and DC under the disguise of nonprofit organization. It definitely looks like highway robbery.

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