INUINU has a rating of 1.3 stars from 79 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about INUINU most frequently mention customer service, shipping department, and free items problems. INUINU ranks 4897th among Clothing sites.
No positive highlights yet
Got my phone case and tee quickly. Cutest store ever! Definitely gonna return to buy again. Currently have my eyes on the rainbow jacket.
Orderd 6 mo ago, folloewd up several times and keep getting same reply, *your order will be shipped soon*. Still nothing. I have asked for a refund and they refuse and just assure me again its on its way. NO Doubt, especially after reading all other reviews, its a SCAM! I am reporting them to the FTC as everyone else who's had problems with them should. This site should be shut down and the theifs behind it prosecuted.
Orderd 6 mo ago, folloewd up several times and keep getting same reply, *your order will be shipped soon*. Still nothing. I have asked for a refund and they refuse and just assure me again its on its way.
NO Doubt, especially after reading all other reviews, its a SCAM!
I am reporting them to the FTC as everyone else who's had problems with them should. This site should be shut down and the theifs behind it prosecuted.
I've heard recently that they've been going through issues or something for undercutting their item providers, so it's to be expected that they're also janking around customers. Ordered a Christmas gift in early December, it's now March. They never so much as processed the order and although they've offered a 10% refund, they refuse to actually do so. You can get the same products from other providers for a lot less money and hassle, so don't waste your time with InuInu.
Tip for consumers:
Don't.
I have ordered on their website last March, we are now in the middle of October and I have received nothing at all. I bought for about a hundred dollars and I'm kind of really $#*!ed up cause I emailed them as soon as I found it was late but they stopped really early in the conversation. I keep emailing them each months but it seems I'm not getting any attention from them. Also, I had already purchased on their website before but some items went missing. I don't know why I was stupid enough to think it was just a silly mistake.
Don't trust them.
Got my phone case and tee quickly. Cutest store ever! Definitely gonna return to buy again. Currently have my eyes on the rainbow jacket.
What a bunch of crap! DON'T EVER BUY ANYTHING from these people. They are complete bull$#*! artists and thieves. The will lie and tell you products are back-ordered, being re-ordered, apologize for out of stock items, and lie repeatedly until you get tired of chasing your money. Biggest F-ing ripoff I have ever seen! I hope they all get exposed or the scam artists they truly are.
I ordered from them ages ago and didn't get my things till 6 months late, but now i haven't received anything and its 11 months in. I've emailed them asking when its arriving etcc and all they have said is that they have to contact there shipping company, that was in august. I've replied saying have they responded? Once again and no answer I've done customer service and no answer. At this point I'm really not angry anymore just really disappointed...
Have been asking for a refund for 3 months. They keep saying my order will be sent out within the week even though I don't want it anymore. Customer service is also terrible.
They dont ship your items and ignore emails. Ordered my item in early feb, its now mid june and i have emailed countless times with no response. So unprofessional save your money dont buy from them.
I made an order at the end of November 2017, 4 months and nothing has arrived, I have been emailing over and over asking to cancel the order and get a refund but it has never come. This website is a complete ripoff, I have complained to Shopify and a few other sites that host the website. I hope they are exposed and taken offline. They are a piece of crap site, never order anything from them.
Waited 8 months for the WRONG ITEMS, some items never even arrived and I never got a refund. They messed up and offered me a $5 refund for a $30 dress Absolute scam, if you order from Inu Inu you might as well just throw money out your window.
Whenever I request a refund, they tell me to take it up with the shipping department. This is a complete scam. I have been waiting for my items for over 6 months.
Tip for consumers:
Don't
I got free shipping on my large order... so my squishy case, unicorn dust spinner, loafers and tee were all free. I even used my discount code to save. Very happy with my deal:)
Recommend!
Paid for several items and have emailed 10 times and have yet to receive my order OR a refund. Do NOT purchase anything from this scam site.
My story is the same as everyone elses! Ordered, paid, nothing! Email exchanges nothing! Luckily not much $ involved.
I bought two of there "free" t-shirts for just the price of shipping. They were a gift so I didn't mind the high shipping price. Now 3 months later I still not have received the product. I conducted them two times and they refunded me partly the first time but when I asked "wheres my stuff" a month later they said "oh your order is being fulfilled now"yet my order on their website still says unfulfilled. So pissed
It's been over 2 months since I ordered 2 shirts from Inu Inu and I still have not received either. I asked for a refund and was told that would be fine, but never ended up getting one. Have been told multiple times that my order has been processed and I will soon receive tracking info - still have not and needless to say, after this long, no products have arrived in the mail yet. Extremely disappointed!
Never sent my items...
Was told that I would only receive 3 of the items on my 5 item receipt
Asked for a refund... was told to email them next week about the refund
Who does that?
Emailed, and they tried to tell me my refund was for 1/2 the price I originally paid!
Do Not Both... They are the Worst
The items take forever to ship (2-3 months some times), with no warning upon placing your order. Some of the items runnextrejely small, despite the sizing listed online. Lastly, several items arrived from China with an unbearable chemical odor. I tried washing said items, and they still smelled. I ended up throwing them out. Waste of money.
I ordered the color candy jacket and I love it! I understand that it took some time because well, I ordered it during the holiday rush but worth the wait.
I have emailed their customer care and I love how I was assisted.
It took some time for my order to arrive though but again, it was worth it.
Thanks Inu-Inu and will order again!
I honestly forgot about this until i looked through my sent emails just now. Over a year ago, they sent me an email about free items. All i had to pay was shipping. So i made two orders with each having around 6 or 7 free items and paid ~$13 for each order. They emailed me saying that there was a technical issue, meaning i would only get sent one item from each order, and i didnt even get to pick what i wanted. So i asked them to just cancel the second order because it was a waste of money and they kept telling me they would talk to the shipping department and to check back up with them. I was told i would get refunded within a week but it's been a year and i never got it back
I bought for a 100$ for around 10 articles. I received 2 out of 10 and they never sent anything else and after a year of back and forth they still didn't give me my money or sent anything else for my order. They just stole from me.
I ordered a "free item" (phone case) and bought a "day" t-shirt and skirt set along with it. I never got the shirt and skirt, only getting the phone case that seemed like it had been opened and dropped a few times on the way to my house. Also I ordered it in August, and after emailing them every month for a tracking number, it arrived in December.
Its been over 10 months since I placed my order. There were several items in it and I received all but 1 within a month and a half of the order, but Ive been waiting on the last item since; and it still hasnt been shipped. Ive emailed their support over 10 times and keep getting told theyll mail it out soon and it still never does. Their items are mostly bad Chinese ripoff site quality anyway. If you like waiting a year to get your order then this is the site for you!
I wanted to like this site. Looks like a lot of cute items. Too bad I didnt actually get what I bought. I claimed my free item (paid something like $20-$30 for shipping) on may 29. After three months I contacted customer service. They said sorry for the inconvenience and that theyd refund 10% which never happened. Now, October 11, after over 4 months, still nothing. I just got scammed. Dont waste your time.
Absolute $#*!. I purchased one of their 'free items' that I had to pay 20 bucks for shipping on... and never received it. Talked to customer service, was offered a 10% refund which I never received. I told them to cancel my order, and they said they'd have to talk to the shipping department about it. I asked how long that would take, and all they said was that "they'd let me know once their shipping department got back to them with my request". It's been going on three months now. This seller is an absolute scam, and I'm pretty sure they're based in China even though their mailing address is in the US, so there is no recourse.
INU INU@shopinuinu www.inuinu.com www.shopinuinu.com www.shop.inu-inu.co www.inu-inu.co instagram.com/shopinuinu snapchat.com/add/shopinuinu twitter.com/shop_inuinu shopinuinu.tumblr.com pinterest.com/shopinuinu wanelo.com/shopinuinu shopi...
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