• Jacks Small Engines

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Overview

Jacks Small Engines has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Jacks Small Engines?
Top Positive Review

“If you know your way around a small engine, get your parts here.”

jason p.
9/10/18

I personally have bought parts to fix 4 lawn mowers, 2 trimmers, and countless chains for my 2 chain saws. The prices beat my local parts store, but the catch is you need to be mechanically inclined to use the site. It is straight foreward and tries to give you some tools to order your parts, but you still need the tech savy of someone that has actually worked on one to know what your looking for. I'm a seasoned heavy equipment mech. And I started my career in small engines. I still have to do some back-tracking from time to time to find just what I need. Especially when it comes to Briggs & Stratton motors. Delivery is great. Like the motto say's, You get it as fast as your willing to pay for it."

Top Critical Review

“They won't tell you everything is on backorder until AFTER you pay for it”

Steve L.
8/19/23

If you order parts, they are ALL on backorder but they don't tell you until the next day. When you call, an ignorant person responds and is less than polite. The parts are NOT available by the manufacturer so they will NEVER get them and then they will not release your money for at least a week. This is the second time they have pulled this crap and it will be the last!

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jasonp272
11 reviews
40 helpful votes
September 10th, 2018

I personally have bought parts to fix 4 lawn mowers, 2 trimmers, and countless chains for my 2 chain saws. The prices beat my local parts store, but the catch is you need to be mechanically inclined to use the site.
It is straight foreward and tries to give you some tools to order your parts, but you still need the tech savy of someone that has actually worked on one to know what your looking for. I'm a seasoned heavy equipment mech. And I started my career in small engines. I still have to do some back-tracking from time to time to find just what I need. Especially when it comes to Briggs & Stratton motors.
Delivery is great. Like the motto say's, You get it as fast as your willing to pay for it."

Thumbnail of user stevel1476
5 reviews
1 helpful vote
August 19th, 2023

If you order parts, they are ALL on backorder but they don't tell you until the next day. When you call, an ignorant person responds and is less than polite. The parts are NOT available by the manufacturer so they will NEVER get them and then they will not release your money for at least a week. This is the second time they have pulled this crap and it will be the last!

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