• Bookmark

    Jean Store

Ratings On Other Platforms

Trustpilot
4.9 / 5
Reviews.io
3.7 / 5
Corporate Values

Overview

Jean Store has a consumer rating of 3.67 stars from 3 reviews indicating that most customers are generally satisfied with their purchases. Jean Store ranks 18th among Jeans sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Jean Store?
Top Positive Review

“Good quality”

Grace A.
2/7/18

I'm impressed with jeans store. They've got good quality stuff at affordable prices. Also their customer services is commendable.

See positive reviews
Top Critical Review

“Bad Service, Item damaged, No Respect for Customers”

YI W.
11/22/21

Ordered a pair of jeans on 05/11/21, received on 22/11/21. They put the jeans I had ordered in a paper envelope. The paper envelope arrived with a big rip-open exposing a large part of the item, which also caused damage to the item inside. Ironically, they said it's a problem that the item was being shipped a long way to Australia from the UK, but they wouldn't know how to pack this item properly with more protective covers for intercontinental delivery? Jeanstore said I should have resolve this issue privately with them instead of posting this review. However, as an online retailer, they are receiving orders from many customers everyday. They have the right to know how this business packs online orders for its customers. Other people spend their money to get the things they like. I spent my money and got a frustration. My advise to other people who have read this review is "Avoid buying anything from this retailer".

See critical reviews

Reviews (3)

Rating

Timeframe

Other

gracea68
2 reviews
0 helpful votes
February 7th, 2018

I'm impressed with jeans store. They've got good quality stuff at affordable prices. Also their customer services is commendable.

yiw19
1 review
0 helpful votes
November 22nd, 2021
Verified purchase

Ordered a pair of jeans on 05/11/21, received on 22/11/21.

They put the jeans I had ordered in a paper envelope. The paper envelope arrived with a big rip-open exposing a large part of the item, which also caused damage to the item inside.

Ironically, they said it's a problem that the item was being shipped a long way to Australia from the UK, but they wouldn't know how to pack this item properly with more protective covers for intercontinental delivery?

Jeanstore said I should have resolve this issue privately with them instead of posting this review. However, as an online retailer, they are receiving orders from many customers everyday. They have the right to know how this business packs online orders for its customers.

Other people spend their money to get the things they like. I spent my money and got a frustration.

My advise to other people who have read this review is "Avoid buying anything from this retailer".

Tip for consumers:
They don't pack their items properly and they don't care about whether their customers would receive damaged items.

Products used:
Jeans

Service
Value
Shipping
Quality
mikeg218
4 reviews
6 helpful votes
January 1st, 2017

Good range of quality brands at decent prices. Just received my third order from them - came in good time, notwithstanding the Christmas rush. Would recommend.

Q&A (0)

Questions? Get answers from the Jean Store staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

How do I know I can trust these reviews about Jean Store?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Jean Store?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business

Related articles and tips

6 Prom Dress Disasters

Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first... read more