Joandyou

I ordered a realistic weighted reborn doll from their site www.joandyou.com my account was debited they sent me a bogus PayPal confirmation code. I called PayPal and they had no transaction history of this purchase first red flag! I reached out to the company and it took forever to get a response worth while with any information! I finally received the product today and it's NOTHING like what I ordered. I called the fraud department to file a claim and reached out to the company. They tried very hard to cover their tracks and even went as far as wiping out all transactions and correspondence between the company and I but thankfully when I felt something was off I took screenshots so I have all the evidence I need. I no longer am able to access my account on their website they shut that down as well and I had to close my bank account and open another one which I'm thankful I did as soon as PayPal said they had no transaction history of the purchase. Now if you search on their website they conviently have no reborn dolls but again have screen shots of that and I will post what I ordered vs what I received! Since I have spent so much wasted time on the phone, I'm going to go further to make sure this doesn't happen to anyone else. This product comes from China and has a return address of Jamaica New York, it also has a 14 day return policy and YOU are responsible for the return shipping even though they are a fraudulent company. I still haven't a single word for the company.