• JWPerfectmatch

Overview

JWPerfectmatch has a rating of 3.4 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. JWPerfectmatch ranks 1st among Religious Dating sites.

  • Service
    27
  • Value
    26
  • Shipping
    16
  • Returns
    16
  • Quality
    28

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 53.8%
Positive
7
Neutral
0
Negative
6
4
See all photos
How would you rate JWPerfectmatch?
Top Positive Review

“I have had an excellent experience...”

kate L.
7/22/23

It is not easy to find a website where you have to go through so many filters to ensure that you are a Jehovah's Witness. That made me feel safe and when I created my user profile I could see that there are many brothers who seem sincere and real. I have not come across any questionable profiles which is a sign that there are brothers working to keep this website safe and clean. I recommend it and I think it's legit. My experience has been excellent and I have met several new friends in the truth.

Top Critical Review

“Log In Issues”

Christina C.
9/30/22

This was the 2nd time trying this site and both times the correct password is refused. Reset numerous times and same message user name or password not found. Very frustrating after spend almost an hour just to set everything up! Very frustrating not being able to even get on. Once again I emailed them and just requested for them to DELETE all my information. Ongoing glitch issue with this site. Also no selection what so ever. Same profiles keep popping up. Don't waste your precious time and don't pay. Not worth it.

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user katel459
1 review
0 helpful votes
July 22nd, 2023

It is not easy to find a website where you have to go through so many filters to ensure that you are a Jehovah's Witness. That made me feel safe and when I created my user profile I could see that there are many brothers who seem sincere and real. I have not come across any questionable profiles which is a sign that there are brothers working to keep this website safe and clean. I recommend it and I think it's legit. My experience has been excellent and I have met several new friends in the truth.

Tip for consumers:
Safe and legit app

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Thumbnail of user christinac1317
1 review
15 helpful votes
September 30th, 2022

This was the 2nd time trying this site and both times the correct password is refused. Reset numerous times and same message user name or password not found. Very frustrating after spend almost an hour just to set everything up! Very frustrating not being able to even get on. Once again I emailed them and just requested for them to DELETE all my information. Ongoing glitch issue with this site. Also no selection what so ever. Same profiles keep popping up. Don't waste your precious time and don't pay. Not worth it.

Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We’re sorry you have not been satisfied with your experience. When you contacted us, we immediately responded by providing you with a temporary password, which you did not use. We also quickly confirmed with you directly the issue was not with the website. We investigated and could see that there were no technical issues with your profile. Which is why we advised you that the error was with your device or the browser you were using. We have a dedicated tech team to ensure the site runs smoothly. We have thousands of users with no issues. In fact on the day you reported the issue, we didn’t have any other issues reported by any other users, which again confirms the issue was with your systems, rather than ours.
It is regrettable that you do not recommend that others subscribe, for something you yourself were not subscribed to, but we realise this is probably due to your frustration. But as we have explained, the issue was not with the service we provide, and it is unfortunate that your comments do not pursue peace. However, we send you our warm christian wishes.

Thumbnail of user davidv1734
1 review
29 helpful votes
October 6th, 2022

I was completely removed from the site without an explanation. After purchasing a subscription, I wrote a to the administrators asking a simple question and before I knew it, they had refunded my money and removed my account without any explanation. It was at that point I knew that this site couldn't possibly be run by Witnesses based on the way I was treated. I considered it very unprofessional and unloving.

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Thumbnail of user mikev969
1 review
5 helpful votes
January 2nd, 2024

Clunky, buggy website. Atrocious customer service. Your content will disappear. Images will be blurred because your photo disappeared and they insist everyone have a profile photo. Then you are unable to upload and save a profile photo because of bugs. Template responses from customer service that have nothing to do with your inquiry. Why would anyone pay for this?

1/8/2023 Response to JWPerfectmatch reply:
Your reply makes no sense and flies in the face of the facts.
I successfully uploaded a profile photo on the 12/22. I discovered one full week later that it was removed. I attempted to upload multiple other photos (one at a time, including headshot photos of face and shoulders). It would not allow me to save any photo. Your website has bugs. I know. I was a director at a tech company. As for my assessment of the customer service I received, it was truly terrible. I emailed about the problem 12/28. Then I emailed again 1/2 due to lack of response. I was sent a "template" response that did NOT offer help, it merely said "let us help you." Lol. Then the template response continued with directions for how to upload and save photos, which I have already demonstrated I knew how to do when I joined the site. I also noted the criteria (no sunglasses, face/headshot). I explained again that I had tried repeatedly to save a new photo and your site was not allowing me to save one. After explaining this (again) in another email, not only did I receive no help. But I received a message that my account was deleted. That is my definition of terrible service. I hope you're not hoping to make a lot of money from this website. Lol

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Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

Our website takes great care to ensure all photos users wish to use on their profile, follow the guidelines.

If your photo is not acceptable, it will not be published. For that reason your photo was not published.

Despite your accusation of poor customer service, we did respond to you offering you help with your photo choice.

We are sorry that you feel your experience with us was not good, but this is not the case for the thousands of users we have, whose photos and profiles have been approved, because they have followed the guidelines.

The ironic thing about your negative review is that your experience is due to a deficiency in your profile, of your own doing. You are simply publicly publishing something that you yourself have caused by not following the guidelines established for photographs in your user profile.

Thumbnail of user tracym1337
1 review
11 helpful votes
March 19th, 2023

I have tried this website a couple different times, and i either only get brothers from Nigeria… Or brothers who are not a match and they disregard that when they message me. The ones that I'm compatible with do not ever contact me. Tuen there are those scammers…who disappear once you question them…I have found it a very disappointing way to meet people and have come to terms with just hanging out with myself!

Tip for consumers:
Just don’t expect much and if you meet someone and it goes well for you… Well, damn, you are one of the lucky ones! I have heard of a few people meeting their match on this website… For me, if it’s not a reality!

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Value
Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We are sorry that you consider that you didn’t have a good experience with us. However, we have hundreds of brothers and sisters who have found partners and even gone on to get married and that fills us with joy.

Your user profile may not have been noticed by others due to many factors, including the quality of the photos you uploaded, the quality of your written texts and also the way you express yourself.

Regardless of this, leaving bad feedback based on your own success, rather than for a bad experience at our expense, seems to be entirely unfair.

We would be very grateful if you would remove your review on this basis.

Many thanks
JWperfectmatch Team

Thumbnail of user nicholeh141
1 review
25 helpful votes
October 19th, 2023
• Updated review

This site is a scam to get your information. Do not do it! They blocked me right after I made a profile and I've been getting spam texts ever since trying to get more information. I also got an email from then requesting a picture of my ID for security purposes. DO NOT USE THEM!

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Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

Your profile was temporarily blocked whilst we waited for confirmation that you had been reinstated as when asked if you have ever been disfellowshipped, you had chosen the option ‘yes I have’ rather than ‘I have, but I am restored’.
There were inconsistencies in your profile which is why ID was requested. You are under no obligation to send it, but thousands of brothers and sisters have done so with no hesitation or reprecussions as they see the value in our verification process to prevent fraudulent accounts.
We take it very seriously, and as always, remain resolute in our stand on this. We are sorry you do not appreciate our efforts to keep everyone as safe as possible.

SCAM SITE!
January 27th, 2023
• Previous review

The good reviews are all probably paid by people who own the site. I think all the questions they ask is to make it seem legit when it's really not. Don't waist your time and or money.

Thumbnail of user steves3875
1 review
0 helpful votes
February 12th, 2024

Today I requested that my profile be deleted because I found a sister with whom I am going to marry, her name is Estefani. I am incredibly grateful brothers. It has been the best experience and thanks to Jehovah and you we have been able to meet. I would like to congratulate you and highly recommend this site to all Jehovah's Witnesses who want to remain obedient when looking for a partner.

Tip for consumers:
I'm so thankful

Products used:
3 months premium subscription

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Thumbnail of user andyl472
1 review
26 helpful votes
March 11th, 2022

Now I'm not suggesting that is a money making scheme taking advantage of loneliness in this time of not being able to meet.
But.
I. went on this to meet what I consider attractive sisters.
And there was a selection of ones with good profiles and so I tried contacting in the beginning using the one liners and was getting replies so thought I'd bite the bullet and subscribe.
And guess what?
As soon as I paid the money... nothing
Not a $#*!ie bird and the ones who had been doing disappeared into the ether as well.
So what am I saying?
Be careful brothers and sisters in t may say for JWs but in the end it's for money.
And that is a thing some love far too much.
Be careful

Tip for consumers:
Be careful

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Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We are sorry that you have not yet had the experience you expect from other of our users, however we can see that you have only been subscribed for 1 day and we suggest you may need to be patient. You subscribed only a day ago and some of our users don't log in daily and therefore you will not get an immediate response. We recommend you continue to make the first contact so that other users can know of your interest.

Thumbnail of user markl3166
1 review
1 helpful vote
July 22nd, 2023

I never thought that I would meet my future wife on this website, but it did and it has happened, I thank Jehovah and also the brothers and sisters behind JWperfectmatch as they have made it possible for Anna and I to meet each other. Thank you very much brothers these are sincere words of thanks coming from my heart and Anna's. I hope that others can manage to find their partner in the truth. As it should be! Thanks for your good work!

Tip for consumers:
I'm a satisfied customer

Quality
Thumbnail of user mariag2987
2 reviews
0 helpful votes
October 21st, 2023

Thanks to JWperperfectmatch I met Mtt and now we are engaged. I want to leave very positive feedback for this website as it allowed me to meet
Mtt and now we are very happy together. Nor is it easy to find someone genuine and compatible in the truth these days and thanks to you brothers and sisters of JWperfectmatch for having made this website so nice, in which we have met my future husband. May Jehovah God continue to bless you.

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Thumbnail of user santic17
1 review
1 helpful vote
October 10th, 2023

Hey...I wanted to share about my best friend story who recommended me this website. As you know it is not easy to find a trustworthy website where you can find a real brother or sister with genuine intentions. My best friend found his wife through it, and now they are happily married. I am so happy also and I am so confident about here and now as a suscriber I will find my life-mate too. Thank you for the effort you are doing in keeping it clean just as Jehovah expects it from us in everything we do.

Best Regards

Santi C

Tip for consumers:
Great Website. Thanks for keeping it good

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Thumbnail of user erniec60
1 review
1 helpful vote
March 15th, 2023

I wanted to leave a short note of deep gratitude to the brothers at JWperfectmatch.
Without the website I would not have met my soon to be wife.
We both have appreciated being able to get to know one another within the safety of the website.
And so this summer we will marry and continue to serve Jehovah, but together. What a blessing.
Thank you very much indeed.

Tip for consumers:
Legit

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Thumbnail of user trul4
2 reviews
0 helpful votes
November 25th, 2022

At first I was skeptical about using a site like this to meet another JW. But to my surprise I did find my someone and we are now exclusively dating and talking daily. One thing I appreciated about the site was how they vetted the people who joined, asking questions only a Witness would know, that was important to me. But, I still did my own vetting which every shrewd sister should be doing anyways. So far so good. My match and I have already met each other in person, even though we live in different states! Where there's a will there a way.

Tip for consumers:
Keep an open mind

Products used:
Membership

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Thumbnail of user gracel457
1 review
22 helpful votes
November 18th, 2022

I want to like this site, but the extensive demands to even get to see any search results is annoying. I've tried several times to login but get username unknown contact support. Which means nothing as no one EVER replies. I assume each time I make an account and jump through all the hoops, they just don't like me and delete my account. Very annoying when I'm actually genuinely looking for love with a decent brother. If I try to make a new account it doesn't accept my email address. Meaning they are deliberately do not want me to join their site. But I wouldn't know because no one bothers to explain it. So much for being loving and kind in the brotherhood.

Tip for consumers:
Don't bother. Go to the FREE website jw friends.

Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

Hello Grace,

Following your four unsuccessful attempts to create a profile on JWperfectmatch, including one using a false name, we were expecting your review. We can see that you have made several attempts to rejoin the site. However, you should be aware that all texts submitted to the site are checked by your Brothers & Sisters, and because you made an offensive comment about your opinion of the website, which was an inappropriate expression not worthy of a person who should demonstrate qualities different from that of the world, we felt this offensive to the Brothers & Sisters who work hard to make the site a success.

We are therefore unsure why you would want to continue to attempt to rejoin a site that you do not appreciate and now have written a review to confirm this, for all to see.

If you offended our Brothers & Sisters who work hard to keep JWperfectmatch clean and safe, with those unkind words, we do not doubt that we are doing the right thing by preventing you from accessing the website, thus protecting our users (genuine Brothers & Sisters) from a similar attack from you. We prefer to avoid confrontation and seek peace as Jehovah's people and think you would be better suited to another site.

Thumbnail of user elicynth2
1 review
16 helpful votes
July 5th, 2023

It's a terrible app, two times they've deleted my account. And no response, I also find that so rude. It's a waste of time don't pay anything. Just do JW match. It's better off, it's genuine than this.

Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We're sorry you weren't able to join JWperfectmatch, but our profile review team found that you created a profile twice using the wrong information, such as the wrong name.
If you have read our reviews, you will see that the main theme is that as true Christians, we will not tolerate false behavior.
There is no place for it at JWperfectmatch, so your complaint here is considered unaccepted and irrelevant.

Thumbnail of user carmend222
0 reviews
4 helpful votes
January 2nd, 2022

This website is being run by JW' s brothers and sisters. I absolutely recommend it. I found my mstch here.

Thumbnail of user anthonys2373
1 review
29 helpful votes
July 25th, 2022

I was appalled of all the personal questions and information that they demanded and I felt violated. I can understand a few questions to see if you're a JW. To protect against lawsuits etc. But they wanted my phone number and baptism date, circuit number AND the Hall I go to AND a copy of my driver's license! The Society doesn't even have or want all of that information and they want to distance themselves from any business using the name JW especially when it comes to dating. What were they planning to contact my congregation? I think I will write them a letter about this ' 'Jehovah's Witness 'dating site. I think taking advantage of the pandemic to make money off the organization's back is wrong. I would encourage the friends to mingle after the Zoom meetings and type in parentheses (S) or (Single) next to their Zoom name-(you can visit different Halls on Zoom for free) matter of fact I will suggest it to the organization in my letter. Doing it Jehovah's way is always the best way!

Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We are sorry that you have not been able to complete a profile within jwperfectmatch. However, to guarantee the safety of all our members we make no apology for carrying out rigorous security checks that apply to all first-time members who want to join.

We would appreciate your understanding since it was necessary for your profile to be reviewed and our Support Team needed to verify your identity to guarantee the safety of all our members. If this is not acceptable to you we are sorry, but our safety and that of our users is our priority.

Our current users willingly provided the requested information as they understood it was for their own safety and that of all other users. Our immovable standard is that only active and baptized Jehovah's Witnesses are members of jwperfectmatch. And this will never change.

We wish you well Brother.

Thumbnail of user jorgen106
1 review
0 helpful votes
March 9th, 2023

I want to leave a comment of appreciation for the hard work that clearly goes in to running the website. I have found it to be an excellent opportunity for meeting a mate who too serves Jehovah. Many thanks Brothers. Keep up the good work.

Thumbnail of user charlesm3598
1 review
0 helpful votes
January 12th, 2024

At first I was a little skeptical about whether or not to use this website but I subscribed and found Katie, the woman of my dreams. We met on this app and it turns out that we both have the same spiritual goals. We are getting married next May of this year and we are very grateful to you for giving us the opportunity to meet at JWperefctmatch. I can recommend and give others my opinion and my experience in JWperfectmatch as a very genuine website to find a partner in truth, (only in the Lord). Thank you brothers and sisters who manage this beautiful website. We really enjoyed using your services and especially the security that is perceived within your website. There is no other app like this one on the entire web. Katie and I want to thank you from the bottom of our hearts and may Jehovah bless you for the fruits of your hard work.

Products used:
dating site

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Thumbnail of user k3172754
1 review
14 helpful votes
July 12th, 2023

Any practice in Jehovah Witness would know that this is a scam none of our services require payment! Or have to pay to meet brothers and sisters. The worldwide Ministry is absolutely free to anyone! This is nothing but Satan's work do not be fooled!. We are constantly being counseled about this type of workmanship from Satan and it's going on all around the world this person has found a way to take our loving hearts and turn it against one another and make a profit off of it anytime someone wants your personal information your driver's license your address we have to be warned against things like this please do not make the mistake anyone reading this review do not be fooled. If you find it in your heart that you are ready to settle down with someone please seek Council from the brothers and sisters who love you, because this is not the way. PRAY TO JEHOVAH FOR ALL MATTERS OF THE HEART. THANK YOU.this is my baby Ramona. I'm not married and this is my best friend.one day Jehovah will fulfill all my dreams and send me someone loving and kind but right now I got my baby!

Tip for consumers:
You can't BUY LOVE!!!

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Thumbnail of user jenniej54
1 review
4 helpful votes
January 5th, 2022

I joined JWPM not long after its launch in 2020.

Initially I was unsure about joining because i had never met anyone this way, and I was very mindful of the dangers the internet can sometimes present. Setting up my profile took a little time, but the process actually reassured me, because I realised that everyone wanting to join was having to go through the same thorough checks and I felt the questions that were asked were very specific and would only be known by a true Jehovah's Witness.

I enjoyed looking at the brothers profiles that were on there and seeing the heartfelt bios they had written. It encouraged me to be specific about mine and what I was looking for in a potential mate. I felt completely in control and safe on the site and that it was very well moderated and kept morally clean. There was plenty of ‘choice' on the site and I chatted with a few brothers, and enjoyed some lovely up building conversations and felt really positive about the prospects it could lead to.

I quickly realised that I got on very well with one brother in particular and it was something I wanted to pursue. At that point I decided to end my subscription. We struck up a friendship that was based on our similarities, both having a great sense of humour, love of family, a positive outlook on life and vitally, a mutual love and devotion for Jehovah.

I feel eternally grateful to the brothers that created and run the website in such a safe and organised way, exactly as Jehovah would want and having had the opportunity to meet genuine witnesses looking for the same thing as me. And I feel blessed by Jehovah to have met such a wonderful man I want to share my eternal life with.

Tip for consumers:
It’s helpful to read through the terms of use, as you agree to these when you sign up.

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Thumbnail of user stevent1108
1 review
15 helpful votes
November 1st, 2022

I made my profile.
All very well the questions they ask Very excellent for us as Jehovah's Witnesses.

However, once inside the site, I had to wait to find my partner because it is not easy to see the secret person of the heart.
Some sisters only saw my profile and well, they didn't catch my eye either, but then suddenly the girl of my dreams shows up, we start sending each other standard messages and I start making plans to subscribe.
When I am about to subscribe, my profile is deleted.
At that time I felt a great sadness because the sister with whom I sent mje. I lost her and she must have thought it was just a fake profile.

I was angry and sad

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Thumbnail of user mikeh2151
Mike h. – JWPerfectmatch Rep

We take the safety of all members within JWperfectmatch very seriously. We apologise that your effort to find a partner was terminated early because we deleted your profile. However, we cannot feel regretful for having deleted you as you breached the Terms and Conditions of Use, which all our users must comply with, by including false or incorrect information in your user profile.

JWperfectmatch reserves the right to delete any profiles violating these Terms and Conditions, and the user will no longer be able to be part of JWperfectmatch.

This is included in the Terms and Conditions that you agreed to when creating your user profile.

This serves as a protection to all users, including the sister to which you refer to as ‘the girl of your dreams’ who likely would never have found out the incorrect information you had included in your user profile, or would have felt betrayed if she had found out.

Thumbnail of user morrisons7
1 review
0 helpful votes
February 25th, 2023

I was reluctant to try the website, but I knew I wanted to find a faithful sister after the loss of my dear wife. I have been precautious of travelling since covid so this seemed a hopeful option. I have not been disappointed, and after a period of getting to know someone special through the website we are now to be married. Even for someone older like me the website has proved to be a huge success. I have used the app via an android device and had no problems. I hope this helps another brother or sister.

Products used:
Premium subscription

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Thumbnail of user peterr1403
1 review
18 helpful votes
August 28th, 2022

Hello brothers and sisters

In my personal opinion.

I feel that as long as the page has more subscribers.
These brothers, creators of this site, are increasingly owners of money.

The page itself is not bad, they are from according to brothers.
But the problem is that they need to improve the page and they turn a blind eye.

Imagine, they are asking me to subscribe to the page so they can upload my profile picture.
Unfortunately I can't see the profile photos, I see them blurry.

And I want to subscribe when I feel like talking to someone, not when they tell me to.
I accept that you cannot write to anyone until you subscribe.
This is logical and true.

But that they don't let you upload or change a profile picture, it's the last straw.
It's not brother anymore.
Sad to see this.

Other dating sites do not do that, the only problem is that they are not witnesses and there are worldly people.

They should be like the pages of: jw mach or jwfriends, in these pages you can upload and change photos without any problem.
But it seems that these pages are forgotten and many have come to this jw perfet mach site.

This jw perfect mach as the bible says they don't conform they want more money.
Since money is in their hearts, I am sure Jehovah will hold them accountable for his actions in the near future.

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Thumbnail of user mikaelas23
1 review
2 helpful votes
July 18th, 2022

I love this app. Cleanliness is perceived since you create a user profile. It is not easy to enter because you have to verify that you are a JW. I think our brothers and sisters in charge have done an excellent job

Tip for consumers:
I finally got to meet real brothers and sisters in this app. I met Jo and now we got engaged

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3.4
41 reviews
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