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KatesModels has a rating of 2.0 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. KatesModels ranks 1st among Mail Order Bride sites.
Unfortunately I had a very disappointing experience with Katesmodels.com - the essential feature, sending letters to a highly interesting woman did not even work. After several attempts and even trying to help them with their obvious bug in the software, I asked them to get my profiles removed because it was really frustrating - I attempted to send one letter a total of 6! Times, never worked and although they were helpfuly and supportive at the beginning, I have never received anything in the end - especially frustrating when you find a woman - the site can not provide the simplest feature: communication means.
So from my point of view: NO, never worked properly, communication ceased - no apology or any money back in the end, waste of money, time and especially hopes. Hopefully for others it only affected my original and then copied account
Update - in response to the comments from KM:
1. When a customers pays you it is your job to guarantee that the service work - whether you do it by hand or by technical means, you take money for it
2. I lost more credits because your system does not work - so you have to refund a customer for not providing your services
3. You still tried to make money of the situation and even tried worse things that I will not mention here (still have the mails in written form)
4. I have been patient for several weeks and even tried to help with the software that probably still does not work correctly because obviously there is a huge lack on how to deal with SE (proof in written form)
The feedback reflects my experiences, everybody has to build his/her own experience - for me it is a clear NO - especially what happened afterwards.
Remember your sentence what you will say to the lady I was in contact with Ms Kate? Your questionable methods and mails?!
There has never been the word SCAM. I paid for a service that never worked, have been patient for several weeks and tried to help to fix the problem - in the end there was even another try to get more money out of my situation and sincere interest / feelings towards a lady from that site (which I fortunately found on a marriage agency site that I am about to hire) - it was a $20 discount (100 instead of 120) after all the time invested and contacting them over and over again!
In addition when my patience ended so did their communication and they remained silent for days instead of keeping me updated.
Any customer is easy to please when the service they pay for works - but it did not here and when you see no light at the end of the tunnel, you have to take consequences.
I truely hope others have more success with your services and spare themselves such frustrating and time consuming experiences
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In response of Jeurgen’s review I’m willing to say the next:
Yes, it is absolutely true that our web site temporary had several technical issues
With letters sending and receiving.
But I’m totally disagree with Jeurgen’s saying that we paid no attention and as as result of it he had spent all him money with no result.
First of all I personally paid attention at Jeurgen’s problem offering him the possibility to send and receive letters via my personal e-mail
Number 2- I gave Jeurgen 4 or 5 credits for letters writing FREE OF CHARGE as a compensation for existing problem
3. When he decided to delete his profile – I politely offered him to pass lady’s direct contact he was communicating with.
All we needed is to wait couple of days to get lady’s response as a confirmation of her being agree to do direct contacts exchange with Jeurgen.
Instead of it he lost patience and hasten to leave a negative comment which is false, to my opinion.
I do not think that current situation can be considered as a scam. Any web site may get broken or have some technical issue from time to time.
From our side- me PERSONALLY and my team always willing to do our utmost to satisfy any customer.
It’s just impossible to satisfy all people, unfortunately )))
Best regards
Katrina El
General Manager of KatesModels.Co
http://katesmodels.com/