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Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
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KB authority replied very quickly to a damaged product and replaced it so that it did not impact the construction schedule.
I ordered two different model of bathroom vanity. After a week when I received one of my orders, I figured out they closed the order for my other order which was not even picked up from their Wherehouse. I start contacting them and explain the situation and after being on the phone for long time explaining the situation they understand their mistake and then after putting a request with carrier to pick up the item from their Wherehouse. I am still waiting for my order over two weeks now and have not received yet.
One unhappy c ostemer
I ordered a faucet. It arrived quickly. It was well packaged, but there was a manufacturing flaw in one of the parts. I contacted KB and they gave me instructions for how to return the item and sent a return label.
Had a great experience. The price was the best anywhere and delivery was fast and professional. Showed up right on tim, without a scratch. Thanks!
The toilet bowl arrived to Maine from California in one piece, the box could have been taped more, it was starting to open
I received my sink in great shape, communication with KBA is Great, missing 1 bottle luster oil but they were great on shipping it no problems so far but I have not installed sink just yet
Thanks for delivering the sink in perfect condition.
Fast delivery and happy with my sink. It was packaged safely and will be a great addition to my kitchen.
Product arrived as described.
Only issue is that I did not receive my grey and black squeegee as stated.
Everything went smooth and I got my fan a little later than I expected but in the end it was a good purchase and delivery.
I love this faucet. It looks great and works great. I would definitely buy this brand again.
I ordered two Panasonic Bath fans. However, I received the internal components of the fan, as per the description on KB& A's website. The company was kind enough to see that the picture, on their website, could have been misleading, and are processing my order for a return. They have since changed the picture to reflect exactly what someone would be receiving. They have been honest and straightforward throughout this, and I highly recommend this company.
I really appreciate the way KB +A allows the buyer to directly interact with them throughout the buying process. I was able to ask specific questions and they provided adequate answers. And I thank them for that.
I ordered the Kraus 45" kitchen work station sink which was back ordered and unfortunately the lip of the sink was damaged in two places. Called customer service and they sent me another sink in a very timely manner! Their customer service representatives were a pleasure to work with- which is a rarity these days! I love this sink. Thank you so much KB+A
My order was paid for. It never shipped. Nobody let me know why until I finally called. Blame went on FedEx, although tracking data indicated they never got it. Disconnect exists apparently within the KBA and actual vendor Ruvati loop.
Recently purchased a 33" Kraus sink for our kitchen. Looks so nice in the box. Can't wait to install and use i!
Even though someone answered that this has to be exactly 60" wide for a rough-in opening, it is adjustable by cutting down the support bar as described in the instructions. Looks like it is all good quality.
I did not have to sign for my delivery. It was left at my door.
I receive the tub, thank you. Good price and good quality.
This vanity came in very good condition. It hasn't been installed yet so hopefully no problems with that. My only complaints are as follows:
1. There is no option to order filler pieces to match the wood of the vanity.
2. For all the emphasis that the KBAuthority puts on inspecting the product upon delivery, the delivery company would NOT let me open the box to inspect the vanity for damage, nor would they take the vanity back onto the truck in the case of any damage. This is completely contrary to what KB insists upon. That inspection option made me feel way more comfortable ordering online. It turned ok only because the vanity was not damaged. Otherwise...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members