Kharlotte

This Kharlotteus.com which redirects you to Kharlotte.com company sells internationally, and is a well known multi platform scam company and website that sells products from stolen images from an impressive fairy wire sculptor named Robin Wight from a company called FantasyWire. These images used on Kharlotte were stolen images to sell counterfeit very flimsy, low quality, tiny flat metal, laser cut, grey spray painted, "cartoonish" interpretations of fairies, if you are "fortunate" enough to even receive anything (I use fortunate as hapless) its better to not receive at all from them if you purchased through a 3rd party payment service in attempt to file a complaint. They are tiny in size not 2-3ft as advertised, do not even assemble properly on the hollow tin flimsy sticks, and not stainless steel handmade wire 3D sculptures as advertised on their website. They are cheaply and poorly mass produced. This scam has been floating on Facebook and other sites for years. These products are shipped from China and attempts to get a refund or return your items, if you do receive anything are extremely difficult. They mislead customers by multiple customer contacts and confusing return address that does not exist. Telling customers they do not guarantee receiving their returns due to "epidemic logistics" and therefore not their responsibility, so don't expect a refund as it's intentional they don't receive the return. They repeatedly discourage you from doing returns wasting your time, and warnings of having to pay return costs and insurance if you "insist" to return the product(s). This only after many customer service contacts and may (if you are lucky) finally offer you a partial refund. Rest assured you will still lose money and this company will still be profiting from your purchase. They go buy numerous different names (Eagle International, Kindlywell, Sindyo, Kharlotteus to name a few to leave customers confused and on a goose chase. You will receive customer service replies repeatedly saying "Thanks for your support and concern on our store! I apologize for the inconvenience!" and you get no where. They will then tell you repeatedly this is a "supplier issue". Keep in mind this was advertised as a business closing from difficult times and the alleged original artist of the handmade pieces. As a last resort, if you are extremely persistent you may get offered a limited partial refund offer, after they ignore everything your concerns, even proof of their scam and of course never acknowledging the fact or real issue. If you did use a credit card be very careful of securing your account immediately. Do not expect a solution, other than repeatedly getting generic robotic responses and a run-around. Which is what this company counts on, making you jump through hoops to get a resolution should you be so lucky. Unfortunately, most people are not, and lose all their money in this scam leaving thousands if not millions of victims. Don't waste your time and money. See link on the ongoing problem on this scam and the effects this has caused the original real Artist of these beautiful creations, only to be destroyed by people trying to sell cheap dollar store knock-offs severely overpriced promising products they far from deliver. They often use "closing business sale" and cheesy marketing gimmicks to sell these products. Which are all false. The original images used and copied/ stolen from the original owner and artist who is a reputable company and not involved in any way whatsoever in this global scam and who is also a victim.
See link below: https://www.bbc.com/news/business-*******