Kylottery

I made a $10 debit card purchase on a KY lottery machine at my local Kroger's grocery store, and after the purchase went through, the machine spewed out an error code. The $10 credit never wound up on the machine. I immediately contacted customer service via their email address, but that was over a day ago, and so far they haven't gotten back to me. (It's 7:00 PM on a Monday now.) I suspect they're hoping I'll forget about my $10, and it was probably stupid of me to admit to them that I used a debit card, meaning I can't challenge the charge like I could if I'd used a credit card. (Stupid!) Assuming I'm not going to get my money back, this review can serve as a warning to others. But even if you use cash, the same thing can happen. And no one cares!