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  • LawDepot.co.uk

LawDepot.co.uk

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Overview

LawDepot.co.uk has a rating of 4.8 stars from 103 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot.co.uk most frequently mention great service. LawDepot.co.uk ranks 11th among Legal Services sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.9%
Positive
93
Neutral
– 3
Negative
3
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How would you rate LawDepot.co.uk?
Top Positive Review

“Very friendly to handle”

Philip F.
11/23/23

Very friendly to handle. Some contradictions within my filling document prior to see the actual contract (pets for example) but corrected later specifying MY requests. So ok

Top Critical Review

“Wasn't able to pay for the document license using my...”

Jess N.
11/29/23

Wasn't able to pay for the document license using my credit or debit card. I was told by the help desk that it was due to a block on international payments and to release it via my credit card company. So I rang them and they said there was no block on the card. I eventually paid using paypal but have wasted nearly an hour doing all this, hence the poor rating.

Reviews (103)

Rating

Timeframe

Other

Thumbnail of user philipf373
Philip F.
1 review
0 helpful votes
“Very friendly to handle”
November 23rd, 2023
Verified purchase

Very friendly to handle. Some contradictions within my filling document prior to see the actual contract (pets for example) but corrected later specifying MY requests. So ok

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Philip,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user rachelo467
Rachel O.
1 review
0 helpful votes
“I'm impressed”
April 5th, 2024
Verified purchase

I'm impressed. This was an easy service to use. Great price and very comprehensive. Thank you!

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Rachel,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user theresav412
1 review
0 helpful votes
“Excellent thank you”
February 16th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Theresa,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jesse221
Jess E.
1 review
0 helpful votes
“Great website, easy to use, super quick”
February 26th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Jess,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user christinag1115
Christina G.
1 review
0 helpful votes
“Great service”
March 6th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Christina,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user cathi170
Cath I.
1 review
0 helpful votes
“Nice & Easy to use”
April 19th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Cath,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user aaronw969
Aaron W.
1 review
0 helpful votes
“Great service”
February 10th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Aaron,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user andrewf1483
Andrew F.
1 review
0 helpful votes
“It ok need more notice before it expires thank you...”
March 6th, 2024
Verified purchase

It ok need more notice before it expires thank you for payments

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Andrew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jessq205
Jess Q.
1 review
0 helpful votes
“It's for a little monies and great product to use it...”
March 4th, 2024
Verified purchase

It's for a little monies and great product to use it nice and easy for a first time user especially

Helpful  (0)
Thank you
Thumbnail of user chrisq572
Chris Q.
1 review
0 helpful votes
“Easy to follow format to draw up a tenancy agreement”
February 29th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Chris,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jacquelinem1400
Jacqueline M.
1 review
0 helpful votes
“Easy to follow clear step by step instructions”
February 21st, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Jacqueline,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user georgem3004
George M.
1 review
0 helpful votes
“I found the site easy to follow and documents easy...”
January 31st, 2024
Verified purchase

I found the site easy to follow and documents easy to retrieve

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello George,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user christopherz315
Christopher Z.
1 review
0 helpful votes
“Difficult to work with”
April 4th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Christopher,

We are sorry you are having a difficult time using our site. We want to help. Please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am - 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user katherineb1341
Katherine B.
1 review
0 helpful votes
“Easy to use”
January 22nd, 2024
Verified purchase

Easy to use. And well worth a visit.

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Katherine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user annaj1080
Anna J.
1 review
0 helpful votes
“Nice, easy to use site”
February 16th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Anna,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jefft1219
Jeff T.
1 review
0 helpful votes
“Easy to follow very happy”
February 28th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Jeff,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user bobe683
Bob E.
1 review
0 helpful votes
“Easy to use”
March 5th, 2024
Verified purchase
• Updated review
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Bob,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

“Processing credit card failed!”
March 1st, 2024
Verified purchase
• Previous review

Processing credit card failed! Three attempts opted for paypal

Thumbnail of user jimq466
Jim Q.
1 review
0 helpful votes
“Simple and quick to use”
March 26th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Jim,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user ashleys2197
Ashley S.
1 review
0 helpful votes
“Excellent and easy to complete”
March 31st, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Ashley,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user seanm2044
Sean M.
1 review
0 helpful votes
“The documents are comprehensive and easy to complete”
April 10th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Sean,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user christines2938
Christine S.
1 review
0 helpful votes
“Very easy to use”
February 20th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Christine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user kathd218
Kath D.
1 review
0 helpful votes
“Straight forward so far”
April 13th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Kath,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user annad1391
Anna D.
1 review
0 helpful votes
“Quick and easy to fill in”
April 15th, 2024
Verified purchase
Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Anna,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user jessn239
Jess N.
1 review
0 helpful votes
“Wasn't able to pay for the document license using my...”
November 29th, 2023
Verified purchase

Wasn't able to pay for the document license using my credit or debit card. I was told by the help desk that it was due to a block on international payments and to release it via my credit card company. So I rang them and they said there was no block on the card. I eventually paid using paypal but have wasted nearly an hour doing all this, hence the poor rating.

Helpful  (0)
Thank you
Thumbnail of user juann326
Juan N.
1 review
0 helpful votes
“Brilliant service as ever though retired I occasionally...”
February 5th, 2024
Verified purchase

Brilliant service as ever though retired I occasionally need documents.
Martin

Helpful  (0)
Thank you
Thumbnail of user divineg8
Divine G. – LawDepot.co.uk Rep

Hello Juan,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

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Company Representative

Thumbnail of user kathiek2
Cynthia S.
Typically responds within 4 days

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