Licorice.com

Do not do business with this company. They will overbill you and keep trying to deduct money from your bank account. I had to close out my Visa and get a new card for security purposes. Terrible Customer Service and even sent them bank screenshots. NOT A TRUSTWORTHY COMPANY.

To say this is the worst licorice I have ever tried in my life is an understatement. I am an Australian, and I understand what great licorice should be like (check Darrell Lea). This was meant as a gift from my wife; after spending $200 on this box and 6 more containers, we ended up throwing it all away...WHY! This was some of the hardest licorice I have had in my life, I'm talking teeth-breaking hard...Why is it so hard? There is no seal on the top of the licorice or around the container for one; the other is there is NO date of manufacture or expiration date, so how can this be? After reading the very helpful FAQs on this site, under the general tab, you will find Does Licorice get stale? And yes it does over time and exposure to air. The very helpful FAQ also stated that licorice has a shelf life of 6-12 months...great! But when was it manufactured? I'm pretty sure this is a requirement in every country for food manufacturing...If you wish to remain in business, you may want to address these couple of issues along with PROFESSIONAL responses to customers' emails. I saw where my wife had contacted you and GOAT Foods, and the response was pathetic, to say the least. This was such a disappointing experience not only for me but also for my wife, who went to the trouble of trying to surprise me with what should have been a great gift. Back to old faithful Darrell Lea, where I have never had an issue with ever, and would highly recommend you and anyone else try before purchasing from here.

Negative 4 star order for Christmas dec 5. Guaranteed delivery before Christmas. Did not arrive As amatter of fact had not even been shipped as of Christmas Day. They canceled my order when I told them Their view of Guarantee and mine were different.

DO NOT SHOP WITH licorice.com

Date of experience: December 25,2023

I just recently discovered this awesome website that sells all sorts of premium licorice. Stumbled upon it when I was shopping on the Rakuten website. So far, I have made two purchases with them and have been very happy with the overall experience. The variety they offer is very good, the prices are reasonable and the quality/taste of the licorice is excellent. I have enjoyed everything I have bought from them. You get your items very quickly (usually around 2-3 days after your order has shipped). They also really care about their customers, since I have gotten a thank you emails, directly from the people who started and run the company, from them for each of my two purchases. A very nice gesture on their part. I will definitely purchase from them more in the future, since there still some more licorice products I want to try out. So if you are a licorice lover and want a fast and reliable way to get your fix, go ahead and give them a try.

Placed an order on 2/17/2024. Never received it. Asked for a refund, "no can do" but here's a coupon. Buyer BEWARE!

They have great product, and fit the needs of my entire family. I have 10 of my own kids that came for Christmas, and were all so excited to try the different options in a 12 pack.